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RatingsRating
Store InformationStore Info
Full Rating Profile
ecomElectronicCoupons
    • Address: 144 Highlawn avenue
    • Contact: service@ecomelectronics.com
    • Phone: 718-504-7355
    • Customer Support: 800-790-6136
    • Business Hours: 9:30 - 7 Mon-thurs
    • Fax: 718-449-2343

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.44/10 9.44/10
    Chance of future purchase: Rating 9.72/10 9.72/10
    Shipping & packaging: Rating 8.89/10 8.89/10
    Customer service: Rating 9.69/10 9.69/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

231 Customer Reviews

Rating 10/10
5/5
modified review posted

"What a seller with fantastic customer service.

Sometime when you get a product it just turns out to be faulty, it happens. As it turns out it happened to me with a product from this seller, I contacted them about it and they responded within the hour.
They were more than helpful, they provided trouble shooting and advice and they were happy to swap it out for me and provide return shipping.
On top of the great customer service and quick return time on my product replacement they were by far the cheapest on the batteries I required.

All round a fantastic customer experience.

"


Rating 10/10
5/5
modified review posted

"I ordered 2 batteries for my weedeater from ecomElectronics and they arrived quickly and charged, ready to go. They were the correct ones for my tool and were easily installed. All of my communications with ecomElectronics were answered quickly and politely. I've dealt with many companies and ecom is one of the best and they really go the extra mile for their customers! I highly recommend them to everyone and for my future needs ecomElectronics will be my first choice. Customer service is A+. Extremely satisfied customer!"


Rating 2/10
1/5
modified review posted

"This company sold me this piece of junk, then when i called, they sent me another piece of junk. I have had it verified by an electrician. their ceo and board of directors must be millionaires and a class action suit should filed against them. "


Rating 8/10
4/5
modified review posted

"My order was delayed due to subpar batteries from the manufacturer, but they did not inform me of the delay until I called. I could not trace the packages because they had not shipped. They had sent me a shipment confirmation, though the package s had not shipped. They did, however, catch the problem from the manufacturer. "


Rating 10/10
5/5
modified review posted

"I was pleased with the whole process of the purchase: the price, the free shipping, email updates, and timely delivery."


Rating 10/10
5/5
modified review posted

"they did great in my return and were very helpful thanks "


Rating 10/10
5/5
modified review posted

"your shipping is very fast,and the price is amazing .Every thing is easy to search and have a lot option let you choose. "


Rating 10/10
5/5
modified review posted

"This was exactly as described and they shipped it quickly."


Rating 10/10
5/5
modified review posted

"Quick and fast delivery. Detailed explanation on the battery online, it fitted just right with original. Less complicated process."


Rating 2/10
1/5
modified review posted

"I have my tablet 2-09-2014 ordered and not yet received"


Rating 10/10
5/5
modified review posted

"------------------------------------------"


Rating 10/10
5/5
modified review posted

"Item what I needed at right price. Fast shipping and great communication. Thank you."


Rating 10/10
5/5
modified review posted

"could not login to ecomelectronics website to check the status of my order. Other than that, I did get my order in a timely manner.

10/29/14: Was contacted by ecom customer service and offered/accepted a partial refund for not being able to log into the website whilst my order was in process. I am satisfied with their customer service.
"


Rating 10/10
5/5
modified review posted

"Delivery was quick and the items were accurate."


Rating 10/10
5/5
modified review posted

"Found the battery I needed at a good price and with fast good service.
What more can I say?
"


ecomElectronics is a Merchant Member! Learn more

ecomElectronics is a merchant member
ecomElectronics participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,920 merchant members.