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Store InformationStore Info
Full Rating Profile
ecomElectronicCoupons
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 144 Highlawn avenue
    • Contact: service@ecomelectronics.com
    • Phone: 718-504-7355
    • Customer Support: 800-790-6136
    • Business Hours: 9:30 - 7 Mon-thurs
    • Fax: 718-449-2343

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.50/10 9.50/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 7.50/10 7.50/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

157 Customer Reviews

Rating 10/10
5/5
modified review posted

"We ordered eight batteries for two UPS units from ecomElectronics because their prices and reviews were so great. Unfortunately, one of the boxes didn't hold up, and a battery was lost in shipping. I didn't think to take pictures of the damage before trash was collected that evening, but ecom was good enough to ship us out a replacement for the lost battery. Their customer service was helpful and responsive - a breath of fresh air these days, to be sure!"


Rating 10/10
5/5
modified review posted

"
I ordered 2 x 12v cells from this seller. When there was a shipping hiccup, i got angry and let them know it. They were very professional and were ready to sort the issue out right away without sounding annoyed at all.

The batteries were perfect. Thick shell, and deliver the rated aH.

I will order from here again in the future without question, as the service and quality of product is impeccable.

"


Rating 10/10
5/5
modified review posted

"I have made repeated battery purchases from ecomElectronics. I want to share how pleased I am with their customer service. I contacted them about a delay I experienced in them shipping my last order. I told them I was surprised at the delay, since all my prior orders had shipped immediately. Instead of giving me excuses or retreating to hide behind the fact that my order had still arrived within the promised delivery window, they took full ownership of the mistake and offered me a discount on my next order. Their response was timely and their attitude was professional and showed me they genuinely care about my satisfaction. I look forward to placing future orders with them. I have found that buying from ecomElectronics, I get the best value offered anywhere for Sealed Lead Acid, AGM batteries,"


Rating 10/10
5/5
modified review posted

"Excellent and polite customer service, they delivered a great product at the best price. "


Rating 10/10
5/5
modified review posted

"Positive experience, all is good."


Rating 10/10
5/5
modified review posted

"The item I purchased from this company works better than expected, (24 volt 5 amp battery charger). The charger is made for battery charging for mobile scooters, but I am using it as a back up battery charger in a 24 volt solar system. The price was also good as I compared it to other charger prices. when needed I will purchase from this company again."


Rating 10/10
5/5
modified review posted

"Great price on hard to find part I needed. Ordered during holidays and mail service was a mess (not their fault). Was a small order, but very fast response on tracking part and making sure I got it. Really rare to find such responsive customer service. Happy to use ecomElectronics and recommend highly."


Rating 10/10
5/5
modified review posted

"I had the most positive experience with a warranty replacement on a battery that I purchased. Customer service was helpful and very quick in responding. Due to the holidays, the shipment ended up being delayed but even in this matter I was very impressed that the delay was dealt with quickly and I received my shipment!"


Rating 10/10
5/5
modified review posted

"I ordered a replacement battery for my UPS. It arrived much faster than promised! Unfortunately, the terminals were slightly different from the one being replaced. I contacted the merchant, who immediately (no exaggeration) took care of the issue--and even gave me a credit for my troubles. Fast, fast responses to emails. I had never heard of this company before this order, but I told them many other companies could take a lesson from them on customer service."


Rating 10/10
5/5
modified review posted

"Brand New battery, bought it for my jumper starter box. Charged it up and works like a champ. Shipping was fast, emails were answered quickly. Next time I need a battery, no need to search around -- going straight to them."


Rating 10/10
5/5
modified review posted

"I’m so impressed with the batteries they sold me for my power wheelchair.
1. I’m impressed with the name brand quality of the batteries.
2. I’m impressed with the free shipping especially because how much they weigh.
3. I’m impressed with the price they charged me. The same brand of batteries at "Batteries Plus" would have cost me twice as much.
4. I’m impressed with their customer service personal. I needed to contact your customer service department a few times for additional information, they were polite, professional and promptly provided me the exact information I was seeking.
Thank you,
James
"


Rating 10/10
5/5
modified review posted

"My purchase from EcomElectronics was very pleasant experience, very reasonable prices, great product, and the customer service was exceptionally helpful...Five Stars ******"


Rating 10/10
5/5
modified review posted

"Great service and prompt... always helpful and great product for less."


Rating 10/10
5/5
modified review posted

"Great people and great products
Prices for my power Chair batteries was cheaper by far,, than anyone else.. Carol is the best!!
will recommend them to others..
Dale,, McAlester OK
"


Rating 10/10
5/5
modified review posted

"I was very very happy with my buy from ecomElectronics after I had a battery go bad, I had no problem in getting a replacement and no runaround or hoops to jump through just good old fashion service Thank You ecomElectronics ."


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ecomElectronics is a merchant member
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