ecomElectronics Reviews - ecomelectronics.com/ Ratings at ResellerRatings

We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.


»
 
ecomelectronics.com/

Computer Hardware & Software

Rating 9.60/10 106 reviews

9.60/100
Facebook share
ecomElectronics is a merchant member
ecomElectronics participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,986 merchant members.
 

All Customer Reviews (106)


Rating 10/10 5/5
modified review posted Jun-12-2013

"If I only had one word to rate this company it would be ... Wow! It's so uncommon nowadays to experience professionalism in the marketplace.
I bought an inexpensive battery replacement for my garage door opener from this company, and they actually contacted me personally, to assess my opinion and my satisfaction with the product.
The battery works fine but the company works so much better!
Kudos! I recommend them and I will be making future purchases from this company whenever I can."

Rating 10/10 5/5
modified review posted Jun-07-2013

"I FELT THAT THE DELIVERY TIME FRAME WAS LITTLE LONGER THAN THE PROMISED "EXPEDITED" TIME FRAME AND ASKED FOR A REFUND OF THE ADDITIONAL SHIPPING COST, WHICH WAS PROMPTLY ANSWERED AND RESOLVED TO MY SATISFACTION. EXCELLENT CUSTOMER SERVICE"

Rating 10/10 5/5
modified review posted Jun-05-2013

"I appreciated Jessicas help in assisting me with a difficult return, replacement, related to an error on my part in ordering. She helped to streamline the return process, to ensure I received the correct item in a timely manner. Thanks again!

I have other batteries I will be ordering at a later date, so I am confidant that I have found a reliable source for my needs."

Rating 10/10 5/5
modified review posted Jun-04-2013

"Good friendly company and they back their products."

Rating 10/10 5/5
modified review posted Jun-04-2013

"Well, I bought item # 380646672151 listed on Ebay by ecomElectronics, it was a 1 million candle power spot light, and it got damaged in shipping, and the item now is out of stock. All I can tell you is with dealing with " Betty " in the Customer Service Dept., she is worth her weight in gold for this company, very professional, very customer friendly, very careing about the problem at hand, and takes charge of the problem and how to make it go away for the customer. I know as a buyer, if I had a Company with Sales on Ebay, I would want all my employees to be like " Betty ", if she is not the head of the Department, she should be, and she is due a raise in pay as far as I am concerned. Being a buyer on Ebay, and dealing with Customer Service Agents, with many other Sellers, and Companys, I know they all would be happy to have a employee like " Betty " to handle all problems, and de-fuse any problems with the buyer and for the Company like ecomElectronics. I would have to give her a 5-Star Rateing in all, with the Customer Service Dept. for ecomElectronics, and a 5-Star Rateing for ecomElectronics as well. Yes, I would do bussiness with them again, with out a doubt. A Company like this, makes Ebay fun, and easy to work with, do bussiness with, and makes it a easy buy. With no problems at all. "

Rating 10/10 5/5
modified review posted May-21-2013

"Jessica,
Thank you for your speedy resolution to my faulty battery you originally sent. The new battery is installed in my BU now and is working perfectly. Your company really knows what excellent customer service is.

Best regards,
Jerry Pittman"

Rating 10/10 5/5
modified review posted May-14-2013

"I found that the company responded very quickly to my communication. Order was made up and despatched received quickly and performed great"

Rating 10/10 5/5
modified review posted May-03-2013

"ecomElectronics was the fulfiller of my Amazon Marketplace order. The item was received promptly. When I needed a problem resolved, they were very cooperative and anxious to make it right. I would buy from them again."

Rating 10/10 5/5
modified review posted May-02-2013

"I purchased a VHS/DVD player with recording feature. I simply LOVE it! I have looked for a long time for an affordable way to get all my old VHS taped converted to a more usable format of DVD. This thing has all the "bells and whistles" (records live TV as well)! Too much to mention but I'm still learning everything it will do! What won't it do? lol The price was unbeatable and with 7 day a week support I plan to make full use of my wonderful new toy! :) "

Rating 10/10 5/5
modified review posted Apr-25-2013

"We placed an order with this vendor through Amazon, and one of the rails that accompanies the item was bent. I contacted the company through Amazon, who responded immediately. Betty, the representative I communicated with, was very professional and courteous. New rails were sent overnight, and received first thing the next morning. This is the exact definition of excellent customer service."

Rating 10/10 5/5
modified review posted Apr-24-2013

"One battery was damaged by the shipper. I reported the problem to the seller and they promptly sent a replacement. I appreciate the good service and order a lot of batteries."

Rating 10/10 5/5
modified review posted Apr-23-2013

"Dealing with ecomElectronics has been a genuine pleasure. I made a mistake in my order which ecomElectronics identified and corrected. My impression is that this company is very customer oriented and strives to satisfy orders. I will definitely order products from ecomElectronics again."

Rating 10/10 5/5
modified review posted Apr-22-2013

"Ordered a battery for my motorcycle. The battery sent was defective. I took a picture of it connected to a battery charger that indicated a battery fault. I sent it with an email to ecomElectonics and they quickly sent me a new battery without requiring me to return the old one. The new one works perfectly."

Rating 10/10 5/5
modified review posted Apr-19-2013

"I accidentally ordered the wrong part and they were very generous in coming up with a solution that would work for both of us. I highly recommend this supplier."

Rating 10/10 5/5
modified review posted Apr-16-2013

"I ordered a refurbished product with free 2 year manufacturer warranty; the price beat anything I saw anywhere else and so far has worked just as a new one would. their customer service department was helpful and efficient and I would purchase again from them a next time."

 
wall street journal logo