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"I ordered a motherboard from them (they had 2 in stock according to their website) and the money was taken from my bank instantly, after a two day wait I checked my order status online and saw that it was still processing.
I phoned them up and spoke to Amanda who said she'll look into for me by contacting their courier.
A few hours later and Toby called back with the bad news that my item had gone missing and they wouldn't have stock until 5-6 days later. I needed the motherboard before then - therefore I cancelled the order.
No problems with me cancelling it and the general customer service was superb, however I can't help but feel their online ordering/tracking system could be improved, also in the meantime of them getting back to me the other shop I was going to buy from had sold out meaning I now have to let my girlfriend down as I was building the computer for her."
"Absolutely first class service. Lowest price, delivery within hours and a person on the phone able to answer product questions. Forget paying to wait on the telephone listening to Dixons recordings - and paying more. Use e-Shopbrokers, they're much much more efficient!!"
This review was modified by dobson on April 21 2010 02:10:41 AM
"Excellent service throughtout. Nexst day delivery on 3 22" monitors. Cheapest price i could find. Customery phone call to say items had been dispatched was a nice touch. Cant recommend enough. Would def purchase fom again and again. A+++++"
"I had some questions about my order so I contacted them before I made an order and the reply was so quick and very helpful with clear and useful information. That helped me to make a clear decision of purchase through them. The product has arrived following day, which was really quick also. The stuff was very helpful and approachable, I strongly recommend them."
"I was very impressed with the customer service and speed of e-ShopBrokers. After finding the camera I wanted, I emailed e-ShopBrokers to see if they would ship to Ireland. They confirmed they could do this and after I placed my order, they called to let me know it had been shipped and I received it two days later. I was very impressed with both the quick response to my emails, as well as the phone call. The product is fantastic and I received it in record time! Thanks e-ShopBrokers"
"Superb service. Next Day delivery with a link provided for City Link tracking. I also received a phone call from Customer service letting me know what was happening to my order."
"Excellent service: Great price, next day delivery as promised, was notified of delivery details by phone and email. One of the best online experiences I've had."
"I am very pleased with all aspects of dealing with e-ShopBrokers: assistance in ensuring that the item would be available for delivery at a time when I would be at home to receive it; email to update me with the 'state of play' throughout the processing and despatch procedures; telephone contact to confirm delivery arrangements; the way e-ShopBrokers dealt with the transaction in general; and, of course, the very competitive price. All this was much appreciated, and although I don't buy HD televisions every day, I will most certainly take a look at this company first in future. I shall also point friends and colleagues in this direction as well."
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posted Jul-23-2010 
posted Apr-10-2010 
This review was modified by 
![Share](javascript:share_rating({"review_body":"My order arrived in a very timely manner. I\u0027m totally satisfied! :)","link":"http:\/\/www.resellerratings.com\/store\/e_ShopBrokers\/comment\/588371#comment588371","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/e_ShopBrokers.jpg","store_name":"e-ShopBrokers","username":"gbs03","rating":"3"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Absolutely first class service. Lowest price, delivery within hours and a person on the phone able to answer product questions.<br>Forget paying to wait on the telephone listening to Dixons recordings - and paying more. <br>Use e-Shopbrokers, they\u0027re much much more efficient!!","link":"http:\/\/www.resellerratings.com\/store\/e_ShopBrokers\/comment\/557857#comment557857","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/e_ShopBrokers.jpg","store_name":"e-ShopBrokers","username":"dobson","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Excellent service throughtout. Nexst day delivery on 3 22\u0022 monitors. Cheapest price i could find. Customery phone call to say items had been dispatched was a nice touch. Cant recommend enough. Would def purchase fom again and again. A+++++","link":"http:\/\/www.resellerratings.com\/store\/e_ShopBrokers\/comment\/557826#comment557826","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/e_ShopBrokers.jpg","store_name":"e-ShopBrokers","username":"UKFireman","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I had some questions about my order so I contacted them before I made an order and the reply was so quick and very helpful with clear and useful information. That helped me to make a clear decision of purchase through them. The product has arrived following day, which was really quick also. The stuff was very helpful and approachable, I strongly recommend them.","link":"http:\/\/www.resellerratings.com\/store\/e_ShopBrokers\/comment\/557802#comment557802","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/e_ShopBrokers.jpg","store_name":"e-ShopBrokers","username":"ayumin38","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I was very impressed with the customer service and speed of e-ShopBrokers. After finding the camera I wanted, I emailed e-ShopBrokers to see if they would ship to Ireland. They confirmed they could do this and after I placed my order, they called to let me know it had been shipped and I received it two days later. I was very impressed with both the quick response to my emails, as well as the phone call. The product is fantastic and I received it in record time! Thanks e-ShopBrokers","link":"http:\/\/www.resellerratings.com\/store\/e_ShopBrokers\/comment\/557799#comment557799","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/e_ShopBrokers.jpg","store_name":"e-ShopBrokers","username":"mishymush","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Very good service and a great price. Order was acknowledged both by e-mail and phone. Would certainly recommend.","link":"http:\/\/www.resellerratings.com\/store\/e_ShopBrokers\/comment\/552401#comment552401","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/e_ShopBrokers.jpg","store_name":"e-ShopBrokers","username":"grandprix304","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Superb service. Next Day delivery with a link provided for City Link tracking. I also received a phone call from Customer service letting me know what was happening to my order.","link":"http:\/\/www.resellerratings.com\/store\/e_ShopBrokers\/comment\/552036#comment552036","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/e_ShopBrokers.jpg","store_name":"e-ShopBrokers","username":"daven1","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Excellent service: Great price, next day delivery as promised, was notified of delivery details by phone and email. One of the best online experiences I\u0027ve had.","link":"http:\/\/www.resellerratings.com\/store\/e_ShopBrokers\/comment\/551938#comment551938","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/e_ShopBrokers.jpg","store_name":"e-ShopBrokers","username":"24nick","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I am very pleased with all aspects of dealing with e-ShopBrokers: assistance in ensuring that the item would be available for delivery at a time when I would be at home to receive it; email to update me with the \u0027state of play\u0027 throughout the processing and despatch procedures; telephone contact to confirm delivery arrangements; the way e-ShopBrokers dealt with the transaction in general; and, of course, the very competitive price. All this was much appreciated, and although I don\u0027t buy HD televisions every day, I will most certainly take a look at this company first in future. I shall also point friends and colleagues in this direction as well.","link":"http:\/\/www.resellerratings.com\/store\/e_ShopBrokers\/comment\/550334#comment550334","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/e_ShopBrokers.jpg","store_name":"e-ShopBrokers","username":"bugswhiskers","rating":"5"}, "single");){kind=link}
"I ordered a motherboard from them (they had 2 in stock according to their website) and the money was taken from my
bank instantly, after a two day wait I checked my order status online and saw that it was still processing.
I phoned them up and spoke to Amanda who said she'll look into for me by contacting their courier.
A few hours later and Toby called back with the bad news that my item had gone missing and they wouldn't have stock until 5-6 days later. I needed the motherboard before then - therefore I cancelled the order.
No problems with me cancelling it and the general customer service was superb, however I can't help but feel their online ordering/tracking system could be improved, also in the meantime of them getting back to me the other shop I was going to buy from had sold out meaning I now have to let my girlfriend down as I was building the computer for her."