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eshopbrokers.co.uk/

Consumer Electronics

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--/100 (6-month rating)
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All Customer Reviews (36)

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Rating 6/10 3/5
modified review posted Jun-16-2011

"I ordered a motherboard from them (they had 2 in stock according to their website) and the money was taken from my
bank instantly, after a two day wait I checked my order status online and saw that it was still processing.

I phoned them up and spoke to Amanda who said she'll look into for me by contacting their courier.

A few hours later and Toby called back with the bad news that my item had gone missing and they wouldn't have stock until 5-6 days later. I needed the motherboard before then - therefore I cancelled the order.

No problems with me cancelling it and the general customer service was superb, however I can't help but feel their online ordering/tracking system could be improved, also in the meantime of them getting back to me the other shop I was going to buy from had sold out meaning I now have to let my girlfriend down as I was building the computer for her."

Rating 6/10 3/5
modified review posted Jul-23-2010

"My order arrived in a very timely manner. I'm totally satisfied! :)"

Rating 10/10 5/5
modified review posted Apr-10-2010

"Absolutely first class service. Lowest price, delivery within hours and a person on the phone able to answer product questions.
Forget paying to wait on the telephone listening to Dixons recordings - and paying more.
Use e-Shopbrokers, they're much much more efficient!!"

modified review This review was modified by dobson on April 21 2010 02:10:41 AM
Rating 10/10 5/5
modified review posted Apr-10-2010

"Excellent service throughtout. Nexst day delivery on 3 22" monitors. Cheapest price i could find. Customery phone call to say items had been dispatched was a nice touch. Cant recommend enough. Would def purchase fom again and again. A+++++"

Rating 10/10 5/5
modified review posted Apr-10-2010

"I had some questions about my order so I contacted them before I made an order and the reply was so quick and very helpful with clear and useful information. That helped me to make a clear decision of purchase through them. The product has arrived following day, which was really quick also. The stuff was very helpful and approachable, I strongly recommend them."

Rating 10/10 5/5
modified review posted Apr-10-2010

"I was very impressed with the customer service and speed of e-ShopBrokers. After finding the camera I wanted, I emailed e-ShopBrokers to see if they would ship to Ireland. They confirmed they could do this and after I placed my order, they called to let me know it had been shipped and I received it two days later. I was very impressed with both the quick response to my emails, as well as the phone call. The product is fantastic and I received it in record time! Thanks e-ShopBrokers"

Rating 10/10 5/5
modified review posted Mar-23-2010

"Very good service and a great price. Order was acknowledged both by e-mail and phone. Would certainly recommend."

Rating 10/10 5/5
modified review posted Mar-22-2010

"Superb service. Next Day delivery with a link provided for City Link tracking. I also received a phone call from Customer service letting me know what was happening to my order."

Rating 10/10 5/5
modified review posted Mar-22-2010

"Excellent service: Great price, next day delivery as promised, was notified of delivery details by phone and email. One of the best online experiences I've had."

Rating 10/10 5/5
modified review posted Mar-16-2010

"I am very pleased with all aspects of dealing with e-ShopBrokers: assistance in ensuring that the item would be available for delivery at a time when I would be at home to receive it; email to update me with the 'state of play' throughout the processing and despatch procedures; telephone contact to confirm delivery arrangements; the way e-ShopBrokers dealt with the transaction in general; and, of course, the very competitive price. All this was much appreciated, and although I don't buy HD televisions every day, I will most certainly take a look at this company first in future. I shall also point friends and colleagues in this direction as well."

 
 
 

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