We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.
"HIGHLY RECOMMEND YOU AVOID DOING BUSINESS WITH THIS COMPANY. I ordered based on picture on web page. They charged $19.95 shipping and sent a different product. No one answers at the customer service phone number listed so I had to contact them by email. Their first response was that if the UPC code on the box matched, then that's what I ordered. I responded that I had no idea what the UPC code could mean, I ordered based on the picture. They blamed EBay for the picture. They offered a refund if I shipped the merchandise back. I asked for a prepaid mailing label and they said they don't do that. The refund also did not include the shipping I paid to order the item. So.. I am out $19.95 on the front end and $17.07 on the back end for shipping because they sent the wrong item. "
"This company has good shipping, but poor communication when there is a problem. The item we received was not made of the material they had listed (was supposed to be stainless steel and was brushed aluminum) and it was damaged in shipping. They would not even respond to me until I opened a dispute on Paypal. Now that the item has been returned and received by them, after almost 2 weeks they still have not issued a refund. Also, they have no phone number listed to contact them directly. BE WARE!!"
This review was modified by cr55 on March 14 2011 08:21:38 AM
"I recently bought TV mount and accidently ordered a wrong size. The exchange was very fast and customer support was very good, and i got a free shipping for exchange. The mount was easy to install, was very good quality and price."
"I placed an order 4 days before Christmas and it was delivered to me in three days. Amazing! My kids love new wii game that i bought from edigitalelectronics. Thanks."
"e-digital electronics has no customer service. They do not communicate in any meaningful way with customers. No phone number, no response to e-mails. Only response was after initiating dispute through PayPal.
Item I ordered was for Christmas so the fact they didn't tell me it wasn't immediately available meant I didn't have it for the big day. Hard to say how or why they operate as they never responded to my e-mails - maybe they hoped I would just forget about it.
Also note that this review site doesn't allow you to give 0 stars - so every retailer will have at least 4 stars as they send in enough of their own "reviews" to make sure their ranking is okay."
"Item not received. Order canceled by merchant without notification. No refund received. Am having to pursue with credit card dispute. Stay away from this merchant, its a scam. Emailed them 6 times with no repsonse, they have no phone number"
This review was modified by Patrick G on December 15 2010 11:41:21 AM
"HIGHLY RECOMMEND YOU AVOID DOING BUSINESS WITH THIS COMPANY. I ordered based on picture on web page. They charged $19.95 shipping and sent a different product. No one answers at the customer service phone number listed so I had to contact them by email. Their first response was that if the UPC code on the box matched, then that's what I ordered. I responded that I had no idea what the UPC code could mean, I ordered based on the picture. They blamed EBay for the picture. They offered a refund if I shipped the merchandise back. I asked for a prepaid mailing label and they said they don't do that. The refund also did not include the shipping I paid to order the item. So.. I am out $19.95 on the front end and $17.07 on the back end for shipping because they sent the wrong item. "