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superbiiz.com/

Computer Hardware & Software

Rating 9.75/10 200 reviews
(3,882 lifetime reviews)

9.75/100 (6-month rating)
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All Customer Reviews (3,882)

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Alaska
Rating 10/10 5/5
modified review posted Jun-03-2002

"I've used KnowledgeMicro for over two years and have purchased dozens of items from these fine people. Only one item has ever had to be returned RMA, (Maxtor 30 Gig 7200 Hd), and they replaced it promptly and courteously. I recommend KnowledgeMicro Express to anyone who wants quality products at fair prices, and need speedy services. Always Great packing to ensure safe shipping."

modified review This review was modified by Jimborama on February 03 2003 02:19:59 PM
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Ontario Canada
Rating 10/10 5/5
modified review posted Aug-27-2002

"Very good company to deal with, would rate them a 10/10.
Thanks"

Rating 10/10 5/5
modified review posted Sep-25-2002

"KnowledgeMicro is the best price, speed, packaging and service.
KnowledgeMicro will be my first
choice for my next order.
"

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Minnesota
Rating 10/10 5/5
modified review posted Oct-16-2002

"10/29/02

Third order from KM has gone again without a hitch. 2 MB's and some PC2100 oem Ram. Fast turnaround, it was here in 2 days. Packing was great, I'm saving the box for other uses. No experience with any need to return anything yet. A strong recommend!


The latest order arrived today with no problems, well packed. This company is definitely on my A list

10/18/02

To be a bit more informative, I've placed orders with KM twice now, first order was a Soyo MB and Celeron cpu for a stopgap system upgrade and second order was some sticks of old PC100 ram and an oem processor. On both occassions the turnaround time has been very fast. If you're having your order shipped to an address other than your billing address, KM does require that you either register the 2nd address with your credit card company OR send them a photocopy of your driver's license and credit card as an attempt to minimize fraud for both themselves and buyers. That policy slowed delivery down on my first order by 2 days as it took me some time to decide which option to choose. On both orders the items were very well packed in anti-static wrap as well as firm and well supported packing material. The customer contact, Sarah Chen, responded within 30 minutes or so to my email questions. I did not have any need to ask any questions by phone. All of the items are working smoothly in both systems that I plugged them in to. I am very impressed with KM for both their prices and there speed of service. I haven't had to deal with any RMA issues but their policy as stated fairly clearly on their website seems to be pretty much the same as most of the top seller's listed here. I'll be ordering a full system from KM shortly and will update. An A+ company."

modified review This review was modified by Marunad on October 29 2002 05:33:42 AM
Rating 10/10 5/5
modified review posted Oct-25-2002

"fast reply, fast shipping, reliable seller. recommended"

Rating 10/10 5/5
modified review posted Nov-13-2002

"The ordering process was easy. I called to verify if the product I wanted was in stock and it was. I ordered it from their site. It's nice that they send a tracking number once the item ships. Item arrived well-packaged, intact and functional. Purchased a barebones system (P4 2.53 GHz, Asus P4S533E, 3.5 floppy, case). Highly recommended."

Rating 10/10 5/5
modified review posted Nov-22-2002

"good seller, very happy with purchase"

Rating 10/10 5/5
modified review posted Dec-04-2002

"Item came just fine. Small goof, their email had a link for UPS tracking, but the item was sent by US Post."

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Nebraska
Rating 10/10 5/5
modified review posted Dec-27-2002

"I was looking for a "flash thumb drive" to store my files on. After pricing them on the web, I found that the price at Knowledge Micro Express beat everyone else by at least $20 for 256mb. I called to verify that they had one in stock and ready to ship. They said yes-I ordered by phone on Tues (12/10)-I had it in my mailbox Fri (12/13). It works great-goodbye server! Shipping & Handling USPS Priority was only $6.50. I would order from them again. "

Rating 10/10 5/5
modified review posted Jan-01-2003

"I seached around for a Gainward nVIDIA GeForce4 TI4200 128MB w/TV AGP Video. I found KnowledgeMicro to be the best price. The communication was excellent, by phone and email. All my questions were answered promptly. I placed my order on Christmas eve in the evening, and received it here in Canada on the 31st in the morning. Excellent shipping time. I will buy from them again."

 
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