We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > SuperBiiz

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

  • SuperBiiz SuperBiiz Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2079 N. Capitol Ave.
    • Contact: support@superbiiz.com
    • Phone: 1-866-931-2075
    • Customer Support: 1-866-931-2075
    • Business Hours: 9:30am - 5:30pm Mon-Fri Pacific Time.
    • Fax: 408-719-5026

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • option not available Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.47/10 8.47/10
    Chance of future purchase: Rating 7.13/10 7.13/10
    Shipping & packaging: Rating 7.35/10 7.35/10
    Customer service: Rating 8.03/10 8.03/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

4,327 Customer Reviews

Rating 4/10
2/5
2016-07-27

Slow and unorganized

"My order hasn't made any progress for 5 days. They claimed that they called and emailed me about it but I never received any calls or emails. The customer service was very nice but not very knowledgeable or helpful at all. After I asked to speak to a manager I was told that "they are unable to come to the phone". Absolutely nothing about my experience here makes me believe that they care at all about their customers. I won't be shopping here again. "


No Avatar

Verified Customer
Rating 8/10
4/5
2016-07-27

Had to reship

"It delivered to my house quite quickly, but I needed it to be delivered to another address and superbiiz can only deliver to locations on your credit card file. Mailed it after it was delivered though and everything was great."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-27

As always good tech vendor!

"I've ordered stuff from SuperBiiz a few times over the last 5+ years and they have always had good competitive prices and shipping cost plus they always have delivered the item ordered without issue. I had one issue with my very first order where I ordered a bunch of hard drives which they accidentally did not have in stock. They then upgrade me to a larger sized hard drive in the same family for the same cost which made it a great deal. They definitely have always been a solid vendor and I've seen nothing to suggest that has changed over the years."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-26

fast, accurate

"fast, accurate, on time. good job!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-26

Great customer service!

"I ordered a video card and it was shipped quickly. We spoke to customer service about an issue with our address and the response was swift. I will order from this company again in the future!"


No Avatar

Verified Customer
Rating 6/10
3/5
2016-07-25

What happened to the bubble wrap?

"The package came well except the packaging box which was bashed up during the shipping process. There should have been more bubble wrap and protection for the package..there was definitely room for more. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-25

Quick and easy to order. plus Fast delivery.

"Everything went perfectly. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-25

Asus Maximus VIII Formula

"Actually got a discount and arrived on time in one piece, overall great service, will buy from superbiiz again."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-25

Thank you!

"Shipped as should.Thanks."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-25

Super fast shipping, best price.

"The product arrived way sooner than I expected, especially from the lowest price supplier. I guess it depends on where you are."


Rating 6/10
3/5
2016-07-25

Credit Card Policy

"While I understand you have your policy and require people to put an address on file with their credit card company for you to process an order I feel that in this day and age with so many places to shop any extra step like that will lose a customer. This transaction took me 6 phone calls between Amex, my brother and you. I respect your decision to do as you please but simply out of a convience favtor I will shop elsewhere. The only reason I went to so much effort was that you guys had the item in stock. With that being said your customer service on the phone was exceptional and I am not mad at all. Also your shipping prices are pretty steep. Anyways thank you and I just wanted to provide my feedback and hope it helps in some way. "

This review was modified by Eagle806 on July 25 2016 10:36:48 AM

No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-24

First time doing business with SuperBiiz found the product I was looking for for the lowest price on the Internet

" I plan on buying more products from superbiiz The shipping was fast when I hope they continue to have good deals on low prices on items as what really works "


No Avatar

Verified Customer
Rating 8/10
4/5
2016-07-23

it-5820k CPU rocks

"SuperBiz and a great price on this; was a tad bit slow in getting it out the door. And while the package did not have shrink wrap it was clear that the unit was brand new as advertised."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-22

Delivered 2 Days Early!

"Super easy ordering process & my order came 2 days EARLY!!!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-21

Quick and Easy

"I didn't really communicate with them. I just ordered online and they shipped it pretty quick. Packaging was sufficient and the item was correct. "


Ratings Calculation Change
Learn about Our Reviews

Share SuperBiiz's store rating

SuperBiiz is a Merchant Member! Learn more

SuperBiiz is a merchant member
SuperBiiz participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,533 merchant members.