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Full Rating Profile
SuperBiiz / ewCoupons
  • SuperBiiz / ewi

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: support@superbiiz.com
    • Phone: 1-866-931-2075
    • Customer Support: 1-866-931-2075
    • Business Hours: 9:30am - 5:30pm Mon-Fri Pacific Time.
    • Fax: 408-719-5026

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.04/10 7.04/10
    Chance of future purchase: Rating 5.68/10 5.68/10
    Shipping & packaging: Rating 6.21/10 6.21/10
    Customer service: Rating 6.97/10 6.97/10
    Return/Replacement policy: Rating 5.50/10 5.50/10

4,224 Customer Reviews

Rating 10/10
5/5
modified review posted

"SuperBiiz was extremely helpful when I entered the wrong credit card information. Their customer service department called me the day of processing and were extremely helpful and polite. They had to call me a few times because I kept giving them the wrong information (my card expiration date was pretty worn away), but even though we kept receiving an error, they stayed polite the entire time. I recommend SuperBiiz to other people and will use them in the future."


Rating 8/10
4/5
modified review posted

"Ordered three of the same item, experienced an issue with one of them but after some communication the issue was resolved."


Rating 2/10
1/5
modified review posted

"Ordered a power unit for a new computer build on 02/21/2015 as of 02/28/2015 the power unit still has not shipped, they took the money off my card on 02/23/2015 but claimed they couldn't verify with visa afterwards. "


Rating 10/10
5/5
modified review posted

"Great site and quick shipping. The CPU was packages well and no issues at all!"


Rating 10/10
5/5
modified review posted

"Vanessa Lam is great! Very courteous and conscientious!
SuperBiiz has excellent prices, fast shipping.
Thanks again for all the help, Vanessa!
"


Rating 10/10
5/5
modified review posted

"Brandon went above and beyond to help me get my order processed after an issue with the shipping address and the card company arose. He called me back multiple times, and with great speed and courtesy. This experience was made very smooth and enjoyable thanks to Brandon's care and professionalism. "


Rating 10/10
5/5
modified review posted

"Package arrived promptly and in one piece. Will order from again!"


Rating 10/10
5/5
modified review posted

"SuperBiz was best website i've used this far. I ordered my MSI A78M-E35 motherboard. There and standard shipping got to my house two days after i ordered it. Will use again."

+ Read user comments

Rating 4/10
2/5
modified review posted

"Got my stuff and it was in good condition, but shipping is very very slow"


No Avatar
Oklahoma
Rating 2/10
1/5
modified review posted

"First of all, they will refuse to send you your products if your shipping address isn't a part of the "approved addresses" from your bank and you they don't even contact you if they put your merchandise on hold, but they won't hesitate to go ahead and charge your bank account. Which is ridiculous, because every other company and their mom does not require this. They may be "cheap," but you'll get screwed over in shipping costs. I thought $15 shipping costs for a motherboard and cpu would get me at most a 3-day shipping time. Nope, it's going to take a week. Why is it that other re sellers like amazon and newegg cost me nothing and got here in 2-3 days; not to mention they weighed nearly twice as much. I ordered all my parts on the 15th and received everything 2 days ago except for the merchandise i purchased here. That comes in on the 26th. This was a terrible first experience with this company and I am for sure never going to buy anything from here again. Honestly SuperBiiz you better thank, Vivian Huang, your customer service rep, for providing good customer service or I would have cancelled this order. In hindsight I should have cancelled and went to a better re seller."


Rating 2/10
1/5
modified review posted

"slowwwwww ordered and invoiced on the 16th..."shipped" on the 18th... as of the 20th@ midnight its still in "Pre-Shipment Info Sent to USPS".. First and LAST time with this company.. **update** finally posted @ usps sorting in CA on the 21st, a full business week to even release the item from warehouse. unacceptable business practice. NEVER AGAIN"


Rating 10/10
5/5
modified review posted

"Great price, quick shipping and the part works. What more do you need"


Rating 10/10
5/5
modified review posted

"Very friendly over the phone, and great customer service."


Rating 10/10
5/5
modified review posted

"Everything arrived PERFECT :) I will do more buisness with your company. I am very please with your service OUTSTANDING !!!!! Shipping time was Timely."


Rating 2/10
1/5
modified review posted

"I have just started receiving spam on a unique email address I gave to superbiiz. Which means they are either selling my info or their server has been compromised. Either way, this is not a company to trust, stay away."


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