We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > SuperBiiz
  • SuperBiiz SuperBiiz Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      95132
    •  
    • BUSINESS HOURS
      9:30am - 5:30pm Mon-Fri Pacific Time.
      GENERAL PHONE
      1-866-931-2075
      FAX
      408-719-5026
    • SUPPORT EMAIL
      support@superbiiz.com
      SUPPORT PHONE
      1-866-931-2075

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • option not available Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.80/10 8.80/10
    Chance of future purchase: Rating 7.95/10 7.95/10
    Shipping & packaging: Rating 8.02/10 8.02/10
    Customer service: Rating 8.33/10 8.33/10
    Return/Replacement policy: Rating 7.40/10 7.40/10
Voice your opinion! Review SuperBiiz by clicking a star below.
No Avatar

Verified Customer
Rating 10/10
5/5
2017-05-24

Outstanding!

"I have been using these folks for probably 15 years. Always excellent. I am a computer tech by trade, and very picky about who I do business with. !5 years of consistently quality service is hard to beat. I highly recommend SuperBiiz!!!"


Rating 10/10
5/5
2017-05-23

Encountered an issue with ordering that was quickly rectified!

"When I ordered my items from SuperBiiz I discovered that the payment had been declined by my bank and this understandably placed a halt on my order. After addressing the issue with my bank I called up the SuperBiiz customer support center and was able to get my order reinstated in less than five minutes. Within ten minutes I had a confirmation email assuring me that my order was now being processed.
Great job on SuperBiiz for quickly getting my order back on track!
"


No Avatar

Verified Customer
Rating 8/10
4/5
2017-05-23

Good service, although shipping is a little slow.

"Received two shipments and nothing was wrong with them (my graphics card box was a bit banged up). Shipping took a little bit longer than I would have liked, but it arrived on the day the shipper said. "


RichardDiamond's Avatar

Verified Customer
Rating 2/10
1/5
2017-05-23

Short return policy

"Mobo was DOA, CPU who knows. It'll take another 2 wks to find out if CPU works. By then I own it regardless. Shame."

Rep reply posted May-24-2017

A rep from SuperBiiz, Superbiiz Support, has responded

“Hi Richard. Based on the invoice# you included on this review, the product purchased from us is only the CPU and not the motherboard you mentioned that is DOA. If you purchased the motherboard from us under a different account, please let us know the invoice# so we can take a look into this. If you have questions about our RMA policy, please do not hesitate to contact customer service at 1-866-931-2075.”


No Avatar

Verified Customer
Rating 8/10
4/5
2017-05-22

Good

"Good jksjsjsnsbdbanznbdsjjsnd"


Rating 2/10
1/5
2017-05-22

Terrible customer service

"Purchased an ASUS ROG IX Maximus mainboard, showed up in open box with no anti-static bag, appeared to be refurbished. Told best they would do is issue RMA and wait for current board to be returned before shipping another. Ok so 1 week to get open box, 1 week to return, 3rd week to get replacement. Spoke with the Manager of customer service who agreed, he would not wanted treated that way either. Would he budget one little bit or offer any other solution, no! Would have given my credit card for replacement order or about any other solution offered, but nothing. Most ice cold customer service call ever! "


No Avatar

Verified Customer
Rating 10/10
5/5
2017-05-19

Shipped fast, exactly as described

"Got a sapphire Nitro+ 580, works well"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-05-17

Good Service

"It was a good service. Item arrived on time. Good seller!!!"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-05-17

Great job

"Great work folks! All of the parts came in on time everything was as expected."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-05-17

Fast!

"Fast delivery and product works great."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-05-16

Great E-Store

"Great price and fast shipping...All good."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-05-16

Great service, deliver, and quality

"Overall, a great experience. Got a great graphics card (RX580 Red Dragon) arrived within the week to complete my build."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-05-16

Great Website!

"The pricing for their merchandise was very good. And shipping was extremely fast - they shipped my order the same day I ordered it. I highly recommend this website to anyone looking for a great deal."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-05-16

Product showed up on schedule and worked as advertized

"Product showed up on schedule and worked as advertized"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-05-15

Excellent

"Motherboard worked perfectly "


Learn about Our Reviews

Share SuperBiiz's store rating

SuperBiiz is a Merchant Member! Learn more

SuperBiiz is a merchant member
SuperBiiz participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,403 merchant members.