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"Overall, this e-retailer is an asset to the internet in general. They produce videos of how-to and have great pictures of the *exact* product they are selling. The selection is excellent. However, when it comes to the topic of prompt shipping, it's a bit on the slow side. It's not uncommon for them to sit on the order for 3 to 5 days before shipping it out. My guess is they may not actually have the item in stock and needed to order it from their supplier. Now, comparing this to some of top e-retailer such as Amazon, Neweggs, etc where the product is often shipped on the same day, etrailer is very much lacking behind. "