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27 reviews
posted Mar-10-2013
reply posted Mar-10-2013 “Dear Hindsey, sorry fir the confusion here but It's possible that we tried to reach out to you but could not get through to your international telephone number or the email address provided to us? Please call our direct local number at (1) 480-361-2708 or email our sales team at sales@eseats.com and we will be glad to provide you with an update on your ticket request right away. Furthermore, tickets for this upcoming event have not even gone onsale to the public, so there's theres plenty of time to get you taken care of. Sorry for any misunderstandings. eSeats management.”
posted Dec-10-2012
reply posted Dec-10-2012 “Thanks for the feedback. We make every effort to accommodate our customers to receive the tickets they are interested in buying. If our customer makes a mistake or has a change in plans after their order has been finalized we can offer the buyer the opportunity to consign their tickets and purchase tickets for the correct date. I do not believe StubHub offers buyers the ability to exchange their tickets since they are a marketplace and do not control the tickets they are selling.”
"The tickets were a surprise gift for a friend. therefore I had to have them delivered to a secondary address. eTicket was more than happy to help me make the surprise fantastic. thank you ETicket. "