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Stores > eReplacementParts.com
  • eReplacementPar eReplacementParts.com Elite Status
    • ADDRESS
      84047
    •  
    • BUSINESS HOURS
      8:30 AM - 10:00 PM (EST) Monday-Friday
      GENERAL PHONE
      866-802-6383
      FAX
      801-352-0352
    • SUPPORT EMAIL
      info@ereplacementparts.com
      SUPPORT PHONE
      866-802-6383

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.99/10 7.99/10
    Chance of future purchase: Rating 8.10/10 8.10/10
    Shipping & packaging: Rating 7.87/10 7.87/10
    Customer service: Rating 7.70/10 7.70/10
    Return/Replacement policy: Rating 7.43/10 7.43/10
Voice your opinion! Review eReplacementParts.com by clicking a star below.
No Avatar

Verified Customer
Rating 10/10
5/5
2017-08-18

"Just a very good service ......... there are many out there who could take a hint from the way you make things work!!"

Rep reply posted Aug-21-2017

A rep from eReplacementParts.com, ereplace, has responded

“Thank you for your review. ”


Rating 10/10
5/5
2017-08-18

Finding Parts

"Parts were easy to find and were shipped the same day!"

Rep reply posted Aug-21-2017

A rep from eReplacementParts.com, ereplace, has responded

“Thank you for the review. ”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-08-18

The parts I needed

"Was able to find the parts that I needed and get them quickly. They were a perfect fit."

Rep reply posted Aug-21-2017

A rep from eReplacementParts.com, ereplace, has responded

“Thank you for your review. ”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-08-18

Echo

"Great job!
Right part in rapid time.
Thank you!
Al
"

Rep reply posted Aug-18-2017

A rep from eReplacementParts.com, ereplace, has responded

“Thank you for your review. ”


Rating 2/10
1/5
2017-08-18

Shipping

"Your website does not provide updated shipping status"

Rep reply posted Aug-18-2017

A rep from eReplacementParts.com, ereplace, has responded

“Thank you for your review. I have sent you a private message. ”


Rating 10/10
5/5
2017-08-17

Keep up the good work.

"I have been buying parts for 3 years from you guys. What ever I order I get on time. I placed an order on Wednesday 8-16-2017 I'll getting it on Friday 8-18-2017. I'll be buying my parts from eReplacement."

Rep reply posted Aug-18-2017

A rep from eReplacementParts.com, ereplace, has responded

“Thank you for your review.”


Rating 2/10
1/5
2017-08-17

Delivery ****

"Ordered a small, flat part on Aug 11....which would have easily fit in a regular envelope to go US mail.

"Your order will ship (leave our warehouse) in approximately 1 business day"

Aug14th, it arrives at DHL Salt Lake City, Utah (eReplacement is in Utah)

Aug 17th, it is at DHL service center in Georgia (I'm in Tennessee), and the tracking says "Tendered to delivery service provider"......which probably means it was given the Post Office to mail to me...WHICH COULD HAVE BEEN DONE A WEEK AGO !

My last experience with eReplacementparts.
"

Rep reply posted Aug-18-2017

A rep from eReplacementParts.com, ereplace, has responded

“Thank you for your review. ”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-08-16

Frequent User

"Always courteous and helpful."

Rep reply posted Aug-17-2017

A rep from eReplacementParts.com, ereplace, has responded

“Thank you for your review. ”


No Avatar

Verified Customer
Rating 8/10
4/5
2017-08-16

Banged up Ram

"Everything was perfect and on time."

Rep reply posted Aug-17-2017

A rep from eReplacementParts.com, ereplace, has responded

“Thank you for your review. ”


Rating 4/10
2/5
2017-08-14

Did not ship on time

"Ordered parts and notified the same day that they had "shipped on time" and would be delivered in 2 business days. Tracking however showed the parts did not ship until 24 hrs later so instead of getting them Fri aft I got them Mon aft, so lost 3 days. Would NOT have purchased from eReplacementparts had they had told me they couldn't ship same day.
I do not recommend eReplacemantParts.
"

Rep reply posted Aug-15-2017

A rep from eReplacementParts.com, ereplace, has responded

“Thank you for your review. I have sent you a private message. ”


Rating 10/10
5/5
2017-08-14

Great Service

"It's always so easy to order a part from this company. Never had any problem."

Rep reply posted Aug-15-2017

A rep from eReplacementParts.com, ereplace, has responded

“Thank you for your review. ”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-08-14

Great customer service & online interaction. Fast shipping with everything intact and in good shape.

"Although the part I ordered did not fix the problem, the customer service and product delivery were surprisingly good. I will use this site again in the future."

Rep reply posted Aug-15-2017

A rep from eReplacementParts.com, ereplace, has responded

“Thank you for your review. ”


Rating 8/10
4/5
2017-08-14

Slow delivery great customer service

"I paid for expedited shipping last week, the item is nowhere close to being delivered. I think you should refund the extra shipping charge!
Update
The expedited shipping charge was promptly refunded and I did receive the part that I ordered. The website is very user friendly and I will try them again in the future
"

Rep reply posted Aug-15-2017

A rep from eReplacementParts.com, ereplace, has responded

“Thank you for your review. I have sent you a private message. ”


Rating 10/10
5/5
2017-08-14

Just what I ordered

"Very fast shipping, and was just what I needed. I would use them again."

Rep reply posted Aug-15-2017

A rep from eReplacementParts.com, ereplace, has responded

“Thank you for your review. ”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-08-14

Great

"Quick delivery as promised"

Rep reply posted Aug-15-2017

A rep from eReplacementParts.com, ereplace, has responded

“Thank you for your review. ”


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