eReplacementParts.com Reviews - ereplacementparts.com Ratings at ResellerRatings

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ereplacementparts.com

Tools & Machinery

Rating 7.40/10 138 reviews

7.40/100
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All Customer Reviews (138)


Rating 10/10 5/5
modified review posted May-22-2013

"After looking around locally and at other online stores, I found what I needed at eReplacementParts.com. Their illustration of the part confirmed I was ordering the correct item, and they had the best shipping price. Best of all, it was in stock and showed up 2 days earlier than projected. I will definitely be purchasing from them again the next time I need something!"

modified review reply posted May-23-2013
ereplace's Avatar
ereplace, eReplacementParts.com rep has responded

“YAY! We are happy to hear we have dominated other stores. We hope to hear your repair went just as smooth.”

Rating 10/10 5/5
modified review posted May-20-2013

"GREAT LOW PRICE WITH BASIC SHIPPING AND PART ORDERED SATURDAY AND CAME MONDAY...WOW!!"

Rating 10/10 5/5
modified review posted May-20-2013

"Courteous service, FAST delivery and best price!!!!
"

Rating 10/10 5/5
modified review posted May-19-2013

"I was very happy with the price and the service. I used the least expensive shipping option and received the part in less than 4 days. If the need arises, I will definitely use eReplacementParts in the future. "

modified review reply posted May-23-2013
ereplace's Avatar
ereplace, eReplacementParts.com rep has responded

“So glad to hear your parts came in a timely manner! It was a pleasure working with you.”

Rating 10/10 5/5
modified review posted May-18-2013

"Prompt delivery/right part: what more could you ask?I will be using them in the future"

Rating 10/10 5/5
modified review posted May-16-2013

"Ordered Tuesday morning - Used priority mail - Arrived Thursday afternoon. Good price, great service."

modified review reply posted May-17-2013
ereplace's Avatar
ereplace, eReplacementParts.com rep has responded

“We are so glad to hear it! Happy repairs!!”

Rating 10/10 5/5
modified review posted May-15-2013

"I have ordered parts for my Troy-Bilt wed trimmer from this company quite a few times....very happy with the parts,cost of them,and quick shipping time....will contnue to deal with them for future orders"

modified review reply posted May-16-2013
ereplace's Avatar
ereplace, eReplacementParts.com rep has responded

“Thank you for this review! Hopefully your Troy-Bilt will be back and running soon without any more problems. Happy Repairs!”

Rating 10/10 5/5
modified review posted May-14-2013

"Wonderful, Fast Responsive and professional... Thank you"

modified review reply posted May-15-2013
ereplace's Avatar
ereplace, eReplacementParts.com rep has responded

“Thank you for the great review! We appreciated doing business with you.”

Rating 4/10 2/5
modified review posted May-14-2013

"parts are easy to order however they don't tell you that it will take two to three weeks in order for you to get them. when you ask for their help on tracking the parts the line goes silent"

modified review reply posted May-15-2013
ereplace's Avatar
ereplace, eReplacementParts.com rep has responded

“Thank you for taking the time to leave us some feedback. This will be sent to our managers to clarify this on our website better. Happy repairs!”

Rating 10/10 5/5
modified review posted May-11-2013

"Used priority mail, received the part on the 3rd day. (Ohio) Price was 1/2 what it listed for on the Sears website. Quick service and the part was original manufacturer and worked perfectly. Thanks for the great service, I will use your store again."

modified review reply posted May-15-2013
ereplace's Avatar
ereplace, eReplacementParts.com rep has responded

“Thank you for the great service! It was a pleasure working with you and we will be in touch. Thanks again!”

Rating 10/10 5/5
modified review posted May-09-2013

"Had just what I needed at a great price! Went out the same day! Fast, easy, good price, what more do you want? I will recommend you at every opportunity. Thanks!"

Rating 10/10 5/5
modified review posted May-09-2013

"I ordered a Charger for my Black and Decker Drill. Ordering was fast and easy and I received my part within a week. This is Great as I live in Alaska and everything takes forever to get here. Very impressed with your Company and will order again if I need anything else! Keep up the great service"

Rating 2/10 1/5
modified review posted May-07-2013

"I have a problem with my order and can not get it resolved. I have emailed with no response.i have also tried the telephone by after being on hold foor long periods of time no one answers. It appears to me that the normal avenues to correct order errors does not work."

modified review reply posted May-07-2013
ereplace's Avatar
ereplace, eReplacementParts.com rep has responded

“Thank you for bringing this to our attention. I have had our customer service manager email you to solve your issue. Happy repairs!”

Rating 10/10 5/5
modified review posted May-06-2013

"Excelent service, fast shipping, thank you!"

modified review reply posted May-07-2013
ereplace's Avatar
ereplace, eReplacementParts.com rep has responded

“So glad to hear your service was excellent! Thank you for your business and happy repairing!”

Rating 10/10 5/5
modified review posted May-04-2013

"After some frustration regarding getting the wrong part the first time, eReplacementParts got it corrected. Boyd Anderson of customer service contacted me as to how the new part was and if all was okay. Once again I explained the problem and long wait for a response. Boyd got right on it and sent the part out next day UPS (it arrived before scheduled time of 10:30 PCT at 9:40 am PCT. Boyd certainly helped change my mind regarding eReplacementParts. Thanks Boyd"

modified review reply posted May-06-2013
ereplace's Avatar
ereplace, eReplacementParts.com rep has responded

“Thank you for making us aware of this mislabeled part. Our customer service manager has contacted you via email regarding our order. Please let us know if you need anything else.”

 
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