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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 7036 South High Tech Drive
    • Contact: info@ereplacementparts.com
    • Phone: 866-802-6383
    • Customer Support: 866-802-6383
    • Business Hours: 8:30 AM - 10:00 PM (EST) Monday-Friday
    • Fax: 801-352-0352

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.30/10 8.30/10
    Chance of future purchase: Rating 8.77/10 8.77/10
    Shipping & packaging: Rating 8.35/10 8.35/10
    Customer service: Rating 8.49/10 8.49/10
    Return/Replacement policy: Rating 9.62/10 9.62/10

4,372 Customer Reviews

Rating 10/10
5/5
modified review posted

"Great company, glad to have found them.

I recently found my old electric weed wacker propped up outside by the shed. It had been out there a while and the plastics were deteriorated. Fired it up, ran fine but the plastics shattered.

I was going to toss it and just purchase another one, but decided to do a search and see if I could find the parts I needed since it still ran well.

Found eReplacementParts, found a new handle and shield, ordered and a few days later my yard was trimmed.

Shipping was more than reasonable, and for a total of $17, I have a good weed wacker, Thanks eReplacementParts!
"


Rating 4/10
2/5
modified review posted

"my order, well I got some ones order and it was not mine and they got my order. Not happy because I needed it like now, So I called them and they wanted me to ship it back to the person to whom order it, but the cost of the item was 2.99 and it would have cost them more for them to send a new mailing address label and for me to send it to that person then what the part was worth ?? How dumb can they get. So now I got to weight three more days to get my order. ?????"


Rating 10/10
5/5
modified review posted

"User friendly website. Super cross reference, part description, model matching / substitution. Easy ordering, fast shipping. Highly recommend. I have been in commercial woodcraft production 30+ years. VERY satisfied !"


Rating 10/10
5/5
modified review posted

"The rings were a little difficult to fit into the lid of the cooker, but other than that, all was well"


Rating 10/10
5/5
modified review posted

"Easy ordering and fast shipping."


Rating 10/10
5/5
modified review posted

"Better than I wass specting I have order before and delivery is always on time and the web site is very ease to navigate "


Rating 10/10
5/5
modified review posted

"Received parts in a timely manner. Repaired saw and has been working fine. The whole process fast easy and at a good value."


Rating 2/10
1/5
modified review posted

"Order my part paid for express delivery waited three weeks called back and i was told it was shipped to the wrong address by mistake . gave them my correct address it's been two weeks and I still have not received my part. "


Rating 10/10
5/5
modified review posted

"Everything was as ordered and packaged well. Order was shipped promptly and was received quickly. Thanks for the great service."


Rating 8/10
4/5
modified review posted

"Our replacement part was delivered in a very timely manner. However, we have a post office box which I always enter on the first address line and our physical address on the second line. I do this since I'm never sure if an order goes to the p.o. or delivered by ups truck to our home. The outer label had only our physical address and the pkg. went to the post ofc. The post ofc. almost sent it back since our p.o. box # was not on the pkg. label. This would have caused additional turn-around time and this pkg. was something we needed as soon as possible."


Rating 2/10
1/5
modified review posted

"I'm still waiting for my order that they say was shipped on Dec 17, but I haven't received it."


Rating 2/10
1/5
modified review posted

"I was out of office for 3 weeks.

Didn't get part. No Tracking number supplied.

Bob Guzman
"


Rating 10/10
5/5
modified review posted

"Great company they always have what I need and the help is great thanks eReplacementParts.com"


Rating 10/10
5/5
modified review posted

"I got what I ordered. It was delivered on time and as promised. I installed the new parts and they work just fine. Very Happy with with the service provided by eReplacement Parts"


Rating 10/10
5/5
modified review posted

"well pleased with customer service,will use them again."


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eReplacementParts.com is a merchant member
eReplacementParts.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,898 merchant members.