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Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 7036 South High Tech Drive
    • Contact: info@ereplacementparts.com
    • Phone: 866-802-6383
    • Customer Support: 866-802-6383
    • Business Hours: 8:30 AM - 10:00 PM (EST) Monday-Friday
    • Fax: 801-352-0352

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.08/10 8.08/10
    Chance of future purchase: Rating 7.62/10 7.62/10
    Shipping & packaging: Rating 7.42/10 7.42/10
    Customer service: Rating 7.90/10 7.90/10
    Return/Replacement policy: Rating 7.79/10 7.79/10

2,301 Customer Reviews

Rating 10/10
5/5
modified review posted

"Correct item, easy to identify and select, rapid delivery and at a tolerable cost."


Rating 10/10
5/5
modified review posted

"Grate service and prompt delivery of my order. Will use them again.

"


Rating 10/10
5/5
modified review posted

"Part shipped fairly quickly and was exactly what I ordered. No issues."


Rating 10/10
5/5
modified review posted

"I have ordered from eReplacement Parts est price on the Internet at least 5 times. My current order was for a part to our master bathroom exhaust ceiling fan/light. This part was received within 3 days by priority mail, was exactly what I needed, and was at the lowest price I could find on the Internet through Google. As always, I am extremely satisfied with eReplacementparts' prices and shipping. I never had a need to contact their customer service"


Rating 10/10
5/5
modified review posted

"No problems experienced. Parts shipped fast. "


Rating 10/10
5/5
modified review posted

"great service and parts availability. did the trick for me..."


Rating 10/10
5/5
modified review posted

"I'd purchased a gas blower from Home Depot about 5 years ago. Was doing some maintenance on it and went back to HD to get a replacement spark plug and they didn't carry them. That struck me as very odd since they still sell the same blower. I'd ordered from ereplacementparts.com before so I thought I'd try them again. They had my order in delivery in no time as usual. Thanks for that....! Bob - Phoenix AZ"


Rating 10/10
5/5
modified review posted

"Great company to deal with. I found their website much more informative and user friendly than the manufacturer's websites. Also the "how to" video was extremely helpful in installing the replacement parts."


Rating 10/10
5/5
modified review posted

"I have ordered from eReplacement several times and have always received parts that are better than expected at a great price. They arrive quickly and well packaged. They are now my first choice when needing a part. Gene in Oklahoma"


Rating 10/10
5/5
modified review posted

"Easy to view website. Fast delivery. Will use again."


Rating 10/10
5/5
modified review posted

"Received the part on time and nicely packaged. Thanks!!"


Rating 10/10
5/5
modified review posted

"I am very impressed with your customer service personnel. They are very helpful, polite and knowledgeable. They solved my problem in minutes where other companies won't help at all. Your representatives are to be commended. Thanks
Russell Marr
"


Rating 10/10
5/5
modified review posted

"Ereplacement parts is great place to order parts. It is easy and has the parts I am looking for. Fair priced and fast shipping"


Rating 10/10
5/5
modified review posted

"These guys have great customer service!

I ordered one small part for my chainsaw (about $3.00). I shipped quickly and was scheduled to arrive much sooner than the time originally stated for economy shipping. The USPS never delivered the part. I was refunded shipping and another part was sent to me by UPS 2nd day.

I will check here first if a need any parts in the future. Hopefully, it will make up on the money and time they lost on my first order!
"


Rating 2/10
1/5
modified review posted

"I ordered two small parts that were supposed to be in stock. But then, it took them 19 DAYS to ship the part. They charged my credit card immediately after the order was placed. I got no communication from them about the delay. Then, the tracking URL did not work (still doesn't -- did it ship yet?). When I wrote this company a complaint email, they sent me a stock reply, ignoring my clearly stated issues. So far, no parts yet (it is now day 21). THEY HAVE NOT DONE ONE THING RIGHT!!!"


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eReplacementParts.com is a merchant member
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