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Ratings Rating
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Full Rating Profile
  • Rating 9.62/10 819 reviews

    9.62 / 100
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    eReplacementParts.com is a merchant member
    eReplacementParts.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,874 merchant members.
  • eReplacementParts.com contact information

    • Address: 7036 South High Tech Drive
    • Contact: info@ereplacementparts.com
    • Phone: 866-802-6383
    • Customer Support: 866-802-6383
    • Business Hours: 8:30 AM - 10:00 PM (EST) Monday-Friday
    • Fax: 801-352-0352

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review profile

    Product & services pricing Rating 8.07/10 8.07/10
    Chance of future purchase: Rating 7.67/10 7.67/10
    Shipping & packaging: Rating 7.64/10 7.64/10
    Customer service: Rating 8.15/10 8.15/10
    Return/Replacement policy: Rating 7.68/10 7.68/10

All 820 Customer Reviews

Rating 10/10
5/5
modified review posted

"I initially expressed my concerns with Desiree L via email whom suggested I contact my local post office to track package. My local potal carrier contends the package was delivered, but the post master claims it was misdelivered.
I spoke to Titus, an eReplacementParts rep on 4/15/2014 regarding my misdelivered package, he informed me that another order was sent. This was AWESOME! The replacement order was quickly shipped and I now have it. A big THANKS to the entire staff at eReplacementParts for their diligence in resolving my issue.
"




Rating 2/10
1/5
modified review posted

"Well it has been 14 days for a 4 to 5 day delivery and I am still waiting for the part to arrive. Not real satisfied at this time."


Rating 10/10
5/5
modified review posted

"Fast delivery and great prices"


Rating 10/10
5/5
modified review posted

"Got what I wanted and very quick."


Rating 10/10
5/5
modified review posted

"Got just what I needed and very quick"


Rating 10/10
5/5
modified review posted

"eReplacementParts did a good job. They informed me in a timely manner that the part I needed was backordered, and then it arrived ahead of schedule. My espresso maker is now fixed, thanks to them!"


Rating 10/10
5/5
modified review posted

"Item was correct and timely"


Rating 10/10
5/5
modified review posted

"Very pleased with my product and the timelessness, delivery "


Rating 10/10
5/5
modified review posted

"The parts came in a few days and were right."


Rating 10/10
5/5
modified review posted

"They made returns quick and easy! Great to do business with"


Rating 10/10
5/5
modified review posted

"The availability of parts is great!"


Rating 10/10
5/5
modified review posted

"Was fast and easy....Thanks"


Rating 10/10
5/5
modified review posted

"I ordered the wrong part,my fault, but when I called they immediately shipped a replacement and paid the shipping on the return part. I will always go to them for parts!!!"


Rating 8/10
4/5
modified review posted

"It took quite a long time for the part to arrive but it did finally do so. I received your email asking if it arrived before it actually arrived. It came about 3-4 days after your email and about 2-3 weeks after the money came out of my account."


Rating 10/10
5/5
modified review posted

"The part I needed matched perfectly and was delivered quickly."