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Stores > eReplacementParts.com

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  • eReplacementPar eReplacementParts.com Elite Status
    • Address: 7036 South High Tech Drive
    • Contact: info@ereplacementparts.com
    • Phone: 866-802-6383
    • Customer Support: 866-802-6383
    • Business Hours: 8:30 AM - 10:00 PM (EST) Monday-Friday
    • Fax: 801-352-0352

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.75/10 7.75/10
    Chance of future purchase: Rating 7.88/10 7.88/10
    Shipping & packaging: Rating 7.41/10 7.41/10
    Customer service: Rating 7.21/10 7.21/10
    Return/Replacement policy: Rating 7.38/10 7.38/10

11,135 Customer Reviews

Rating 2/10
1/5
2016-12-07

Bad Customer Service!!

"I am really disappointed with your company. I have been trying for a month to return a part that does not fit my refrigerator. I ordered correctly but the part does not fit. Your customer service people do not use a name so there is no way to have any continuity in communication and it seems your customer service people lack basic training. There is no way I should be charged freight to return a part that does not fit. I suggest anyone considering using your company find someone else. Bad customer service!!!!! I have asked for a phone call but nothing happens. There are other companies"

This review was modified by MSW831 on December 07 2016 03:05:24 PM

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Verified Customer
Rating 10/10
5/5
2016-12-07

Great product

"The motor works great and fit perfectly "


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Verified Customer
Rating 10/10
5/5
2016-12-06

Awesome!

"Each and every time I have dealt with the company. I have always been nothing but completely satisfied. Even when a minor error was made on an order. The rep. took care of the matter and the part was shipped over night at no cost to me. "


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Verified Customer
Rating 10/10
5/5
2016-12-06

"Received item as anticipated. "


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Verified Customer
Rating 10/10
5/5
2016-12-05

Quick and easy

"Might take a bit of searching to find what you need, but once you do it's easy to purchase and arrives very quickly "


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Verified Customer
Rating 10/10
5/5
2016-12-05

My new favorite parts place.

"The part I needed was easy to find in the diagrams on the website. It came faster than they predicted and now my vacuum works better than it has in months. Yea!!"


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Verified Customer
Rating 10/10
5/5
2016-12-05

Good to go

"Received item in fast and efficient manner."


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Verified Customer
Rating 10/10
5/5
2016-12-05

The Starter Assembly was perfect

"part was exactly as advertised and arrived on time. will be ordering additional parts from here soon Im sure. "


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Verified Customer
Rating 10/10
5/5
2016-12-05

Literally making repairing small engines easier!

"They have THOUSANDS of different diagrams for every small to medium sized lawnmower engine you could just about think!With combing diagrams and the part number you need.Very nice customer service as well not to mention.Also they have a list of common problems for the engine and what part to replace and how often it breaks and which one to use or the one that breaks the most often and least often.I greatly recommend this site to those looking to be mower or small or medium sized engine mechanics becasue here's where you'll wanna start!"


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Verified Customer
Rating 10/10
5/5
2016-12-05

Efficient and satisfactory customer service

"The part I ordered came quickly and fit perfectly. I couldn't be more pleased with the replacement. I will order from them again, if needed."


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Verified Customer
Rating 10/10
5/5
2016-12-05

"Great service, parts, and very fast delivery - thank you !! A+"


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Verified Customer
Rating 10/10
5/5
2016-12-05

"Fast, efficient and great price.
"


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Verified Customer
Rating 10/10
5/5
2016-12-05

very satisfied

"Great experience. My mower is up and running. Part was delivered on time."


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Verified Customer
Rating 10/10
5/5
2016-12-04

here it is

"The product worked just fine. Thanks"


Rating 10/10
5/5
2016-12-04

Good customer service. Can't review order unless you sign up.

"I ordered a part, and it was the wrong one. I called customer service expecting to send back the one that I ordered incorrectly. They sent me the correct part at no cost, and I did not get charged for shipping the part. I did not create an account the day that I ordered the part, but I have yet to find out how to review my order. Regardless, five stars for great customer service."

This review was modified by uncutchemist on December 04 2016 04:45:31 PM

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eReplacementParts.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,455 merchant members.