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Full Rating Profile
    • Address: 6025-C Burke Centre Pkwy.Burke, VA 22015
    • Contact: sales@ephotocraft.com
    • Phone: 877-374-6869
    • Customer Support: n/a
    • Business Hours: 10am - 7pm Mon-Thurs EST10am - 6pm Fri-Sat ESTClosed Sun
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.38/10 9.38/10
    Chance of future purchase: Rating 9.72/10 9.72/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

419 Customer Reviews

Rating 10/10
5/5
modified review posted

"Excellent and very polite service. Everyone patiently answered all of my questions, and promptly shipped everything that I ordered."



Rating 10/10
5/5
modified review posted

"Excellent mom & Pop company. Great customer service and the best prices for DSL cameras!! I will use them for all my camera needs. Package was very secure and the camera was well protected. "


Rating 10/10
5/5
modified review posted

"Great service and a great product. I try to support small businesses in America whenever I can. When they turn out to be really good at what they do, we both win."

modified review This review was modified by appraiser-lady on November 02 2014 11:07:23 AM

Rating 10/10
5/5
modified review posted

"I had a very positive experience with ePhotoCraft. This company had the best price on the internet for the camera I wanted. I had some questions before ordering, so I gave them a phone call, My questions were answered and I even got a call back when they found a camera bag that was better suited for the product I had ordered. When the camera arrived the battery charger was not working properly (no fault of ePhotoCraft) and when I contacted them, they quickly rectified the problem with a new one and no questions asked. I am very pleased with this company and would highly recommend them to anyone."


Rating 10/10
5/5
modified review posted

"I ordered the Nikon DSLR. They called me about my admittedly suspicious-looking credit card info (billing and shipping address didn't match, and it was an expensive order), but once I confirmed the purchase, the camera arrived lickety split!"


Rating 10/10
5/5
modified review posted

"A great overall experience. Product as described. Fast shipping."

modified review This review was modified by RacineRailroad on October 14 2014 07:22:08 AM

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ePhotoCraft User
Rating 10/10
5/5
modified review posted

"Fast service. Good prices. Friendly, efficient service. Variety of products. "


Rating 10/10
5/5
modified review posted

"Photocraft is a GEM.. reminds me of the great service we used to expect and received in this country. Cannot praise enough. Very helpful over the phone, called back quickly when they said they would, assisted when I needed to return one item. Highest level of customer service possible. Very impressed and highly recommend! Sales, help, returns, refunds.. all simply incredible!"


Rating 10/10
5/5
modified review posted

"In my first serious camera purchasing experience, I was thrilled with the service that I received from ePhotoCraft. I was provided with suggestions that were perfect for both my needs and budget. I would recommend ePhotoCraft to anyone who is looking to get started in photography because of their knowledge and customer service. Thanks for the great experience. I will definitely shop with them again."


Rating 10/10
5/5
modified review posted

"ePhotocraft had the hard to find Kata bag I wanted. Very fair price, prompt service and well packaged shipment. Good job and will be happy to trade with them again. "


Rating 10/10
5/5
modified review posted

"I am a repeat ePhotoCraft customer. The service is always excellent and the products are perfectly packed and shipped as represented on the web site. Any questions I have had were answered promptly and professionally. I will certainly be back for more!"

modified review This review was modified by jrmegill on March 24 2014 05:19:11 PM

Rating 10/10
5/5
modified review posted

"Very professional at all levels. Gave me a good offer on my used equipment to be traded in and quickly shipped my new equipment.

There prices are as good as the people like Nikon will allow and they bend over backwards to make their customers happy.

I recommended them to my daughter when she wanted to replace some of her old equipment. You can't go wrong with ePhotoCraft.
"

modified review This review was modified by alsteinberg on March 22 2014 12:10:54 PM

Rating 10/10
5/5
modified review posted

"The Panasonic Lens Adapter arrived quickly and being new, it was in great shape. Items was packed well! ePhotoCraft's price was lower than that of Amazon."

modified review This review was modified by ConleySarcon on March 21 2014 10:56:52 PM

Rating 10/10
5/5
modified review posted

"Very quick service, best prices on the internet and high quality products.
You can rely on them.
"

modified review This review was modified by Fossat on January 02 2014 04:55:22 PM

Rating 10/10
5/5
modified review posted

"Lens arrived exactly as promised and for the price it was offered. There was no attempt at upselling or anything. I do recommend you consider ePhotoCraft equally when you consider your online shopping."

modified review This review was modified by patch28 on December 11 2013 04:55:36 PM

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