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RatingsRating
Full Rating Profile
    • Address: 6025-C Burke Centre Pkwy.Burke, VA 22015
    • Contact: sales@ephotocraft.com
    • Phone: 877-374-6869
    • Customer Support: n/a
    • Business Hours: 10am - 7pm Mon-Thurs EST10am - 6pm Fri-Sat ESTClosed Sun
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.75/10 8.75/10
    Chance of future purchase: Rating 9.50/10 9.50/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

415 Customer Reviews

No Avatar
ePhotoCraft User
Rating 10/10
5/5
modified review posted

"Fast service. Good prices. Friendly, efficient service. Variety of products. "



No Avatar
ePhotoCraft User
Rating 2/10
1/5
modified review posted

"I order a lot of stuff. None of the e-mails contained info about the product I ordered - don't have time to research it. Can't give a good review about a product I can't remember and wasn't given info about."


Rating 10/10
5/5
modified review posted

"Photocraft is a GEM.. reminds me of the great service we used to expect and received in this country. Cannot praise enough. Very helpful over the phone, called back quickly when they said they would, assisted when I needed to return one item. Highest level of customer service possible. Very impressed and highly recommend! Sales, help, returns, refunds.. all simply incredible!"


Rating 10/10
5/5
modified review posted

"I sent a message about an out of stock item and they responded within minutes that they had received a small shipment and I could order one. I was concerned because I was about to leave on vacation and they rushed it right out. Received in plenty of time, well packaged and just what I wanted."

modified review This review was modified by pabrower on August 19 2014 06:29:21 PM

Rating 10/10
5/5
modified review posted

"In my first serious camera purchasing experience, I was thrilled with the service that I received from ePhotoCraft. I was provided with suggestions that were perfect for both my needs and budget. I would recommend ePhotoCraft to anyone who is looking to get started in photography because of their knowledge and customer service. Thanks for the great experience. I will definitely shop with them again."


Rating 10/10
5/5
modified review posted

"ePhotocraft had the hard to find Kata bag I wanted. Very fair price, prompt service and well packaged shipment. Good job and will be happy to trade with them again. "


Rating 10/10
5/5
modified review posted

"I am a repeat ePhotoCraft customer. The service is always excellent and the products are perfectly packed and shipped as represented on the web site. Any questions I have had were answered promptly and professionally. I will certainly be back for more!"

modified review This review was modified by jrmegill on March 24 2014 05:19:11 PM

Rating 10/10
5/5
modified review posted

"Very professional at all levels. Gave me a good offer on my used equipment to be traded in and quickly shipped my new equipment.

There prices are as good as the people like Nikon will allow and they bend over backwards to make their customers happy.

I recommended them to my daughter when she wanted to replace some of her old equipment. You can't go wrong with ePhotoCraft.
"

modified review This review was modified by alsteinberg on March 22 2014 12:10:54 PM

Rating 10/10
5/5
modified review posted

"The Panasonic Lens Adapter arrived quickly and being new, it was in great shape. Items was packed well! ePhotoCraft's price was lower than that of Amazon."

modified review This review was modified by ConleySarcon on March 21 2014 10:56:52 PM

Rating 10/10
5/5
modified review posted

"Very quick service, best prices on the internet and high quality products.
You can rely on them.
"

modified review This review was modified by Fossat on January 02 2014 04:55:22 PM

Rating 10/10
5/5
modified review posted

"Lens arrived exactly as promised and for the price it was offered. There was no attempt at upselling or anything. I do recommend you consider ePhotoCraft equally when you consider your online shopping."

modified review This review was modified by patch28 on December 11 2013 04:55:36 PM

Rating 10/10
5/5
modified review posted

"Awesome and timely service! My Canon EoS 70d order arrived on time along with the tripod and filter and I love it..."

modified review This review was modified by Mustufataj on October 04 2013 12:48:24 PM

Rating 10/10
5/5
modified review posted

"Good. Site was smooth. Payment easy. Notifications average."


Rating 10/10
5/5
modified review posted

"THE MERCHANDISE ARRIVED IN GOOD CONDITION IN SUBSTATIALLY LESS TIME THAN PROMISED. SHOULD I ORDER MORE ITEMS OF THIS TYPE, PHOTOCRAFT IS DEFINITELY ON MY SHORT LIST."


Rating 10/10
5/5
modified review posted

"Buy it from the Family company.
They do care about your business.
Great prices and fast shipping
"


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