eLighters.com Reviews - elighters.com/ Ratings at ResellerRatings

We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.


»
 
elighters.com/

Apparel & Jewelry

Rating 8.82/10 567 reviews

8.82/10
Facebook share
eLighters.com is not a merchant member
eLighters.com does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!
 

All Customer Reviews (569)


Rating 10/10 5/5
modified review posted Mar-19-2013

"Great service and wonderful products. Even appreciated upselling me on the cigar cutter. It made a nice gift for a new initiate to cigar smoking."

Rating 10/10 5/5
modified review posted Mar-19-2013

"Awesome lighter, fast service, nothing but good things to say! "

Rating 10/10 5/5
modified review posted Dec-25-2012

"High class merchant! Great products, competitive prices, free engraving that's of great quality, and unbelievable shipping! My order of 5 items (4 needed engraving), was shipped within 12 hours of placing! Give this seller a try......you will be pleasantly surprised!"

Rating 10/10 5/5
modified review posted Dec-24-2012

"This vendor is amazing. I made a purchase last year, which came in perfect order and a timely manner. One of the products (a cigarette case) started to display a defect after 8 months. Even though they are not the manufacturer, ELighters took the steps to ensure my product was repaired for free and made the contacts necessary. Great service and products, so this year I purchased another lighter and a new insert. Just recieved it today (Canada).

As an avid e-shopper, I have to say this is one company that is a pleasure to deal with. Good job eLighters. Lifetime customer here. "

Rating 2/10 1/5
modified review posted Dec-23-2012

"Just like the UPS theft on uTube, I did not receive my order shipped via USPS. My attempt to communicate with eLighters (and PayPal) was met with a sharp, cold response. The only interest they had was the proof that the package was, indeed, shipped. Do not do business with these people unless you factor in a signed receipt for delivery."

+ Read user comments
Rating 10/10 5/5
modified review posted Dec-17-2012

"I received my Zippo in the mail today and I would like to thankyou for a wonderful job you have done, I’m very happy with it."

modified review This review was modified by EJS87 on December 17 2012 04:16:40 PM
Rating 10/10 5/5
modified review posted Dec-12-2012

"Hi,I just wanted to advise anyone that would like to purchase humidors, lighters or any other gifts related to cigars elighters.com is a great website to order from!!!!.I placed an order on 12/06/12 and received it today 12/12/12. I enjoyed free shipping, a free lighter and the FREE Engraving work is absolutely magnificent. The packaging is great. They delivered through UPS earlier than expected and immediately sent me a tracking number for my order. i ordered a black leather travel humidor with Embedded Digital Hygrometer among other things and i am very happy and extremely pleased!! I had a very bad experience with PREMIUM HUMIDORS and saw nothing but negative reviews on Better Business Bureau website . Once i googled elighters i was a bit skeptical but believe me i dont regret and would suggest all of my family and friends to order from them. GREAT JOB!! very happy customer:-)"

modified review This review was modified by lydie972ny on December 12 2012 09:05:33 PM
Rating 10/10 5/5
modified review posted Dec-12-2012

"I had a great experience with eLighters!! I was a really high maintenance customer and had like a thousand questions, but Candace and the rest of the team were so helpful and patient, and the lighter turned out amazing. I ended up getting a personalized engraved lighter with a very complicated image, and it came out amazing. They helped me adjust the shipping speed multiple times and made sure I got it in time for an important event. I've never had such a wonderful customer service experience and I can't thank them enough!!"

Rating 2/10 1/5
modified review posted Dec-11-2012

"The worst most unreliable site on the net. AVOID THEM AVOID THEM AVOID THEM. "

+ Read user comments
Rating 10/10 5/5
modified review posted Dec-10-2012

"I've bought a number of different single flame torch lighters from eLighters over the years -- usually because I lose them. Always great quality products. Always great prices. Always reliable shipping. Most recent purchase was the Visol "Iceman" Chrome Matte Torch Flame Lighter VLR200501. Beautiful, solid construction; smooth operation. Reliable light on windy days."

Rating 10/10 5/5
modified review posted Dec-07-2012

"My lighter was just perfect and shipped right away and the price was great, they were the only ones that would do it as I wanted. I would do business with them again."

Rating 10/10 5/5
modified review posted Dec-04-2012

"The lighter looks wonderful. I had it engraved and it looks very professional and sets it apart from all the other lighters that I had looked it. I thought that it might take longer to receive; however, I was delighted that it came so quickly. It is a Christmas gift for my son. I look forward to watching his expression when he opens this gift. Thank you.

"

Rating 10/10 5/5
modified review posted Dec-03-2012

"A++ I love the product. It is just perfect. I know my husband will love it too. It will be a Christmas present for him. Delivery was so quick! I had a small problem with uploading my photograph. The representative who telephoned me to tell me about the problem was very nice. She was professional and kind. I recommend this company to others who are in the market to obtain their product line. I am a happy customer for sure!!
"

modified review This review was modified by Kafala on December 03 2012 12:22:50 PM
Rating 10/10 5/5
modified review posted Dec-02-2012

"I was very pleased with elighters. My lighter was personalized exactly how I wanted it and it was very easy to read on the product. I ordered it and it was shipped out the next day. The delivery was super fast and easy. I would recommend this website to anyone and will use it for further use. "

Rating 10/10 5/5
modified review posted Dec-02-2012

"Did follow up on order to ensure follow up satisfaction. Even though Luxembourg was not on their list it only took one day for someone to create it for me in the pick list . Everything arrived and was to my satisfaction . Hope to do more business in the future . If everyone could make shopping so easy ......."


See all Merchant Members »
 
wall street journal logo