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"High class merchant! Great products, competitive prices, free engraving that's of great quality, and unbelievable shipping! My order of 5 items (4 needed engraving), was shipped within 12 hours of placing! Give this seller a try......you will be pleasantly surprised!"
"This vendor is amazing. I made a purchase last year, which came in perfect order and a timely manner. One of the products (a cigarette case) started to display a defect after 8 months. Even though they are not the manufacturer, ELighters took the steps to ensure my product was repaired for free and made the contacts necessary. Great service and products, so this year I purchased another lighter and a new insert. Just recieved it today (Canada).
As an avid e-shopper, I have to say this is one company that is a pleasure to deal with. Good job eLighters. Lifetime customer here. "
"Just like the UPS theft on uTube, I did not receive my order shipped via USPS. My attempt to communicate with eLighters (and PayPal) was met with a sharp, cold response. The only interest they had was the proof that the package was, indeed, shipped. Do not do business with these people unless you factor in a signed receipt for delivery."
"Hi,I just wanted to advise anyone that would like to purchase humidors, lighters or any other gifts related to cigars elighters.com is a great website to order from!!!!.I placed an order on 12/06/12 and received it today 12/12/12. I enjoyed free shipping, a free lighter and the FREE Engraving work is absolutely magnificent. The packaging is great. They delivered through UPS earlier than expected and immediately sent me a tracking number for my order. i ordered a black leather travel humidor with Embedded Digital Hygrometer among other things and i am very happy and extremely pleased!! I had a very bad experience with PREMIUM HUMIDORS and saw nothing but negative reviews on Better Business Bureau website . Once i googled elighters i was a bit skeptical but believe me i dont regret and would suggest all of my family and friends to order from them. GREAT JOB!! very happy customer:-)"
This review was modified by lydie972ny on December 12 2012 09:05:33 PM
"I had a great experience with eLighters!! I was a really high maintenance customer and had like a thousand questions, but Candace and the rest of the team were so helpful and patient, and the lighter turned out amazing. I ended up getting a personalized engraved lighter with a very complicated image, and it came out amazing. They helped me adjust the shipping speed multiple times and made sure I got it in time for an important event. I've never had such a wonderful customer service experience and I can't thank them enough!!"
"I've bought a number of different single flame torch lighters from eLighters over the years -- usually because I lose them. Always great quality products. Always great prices. Always reliable shipping. Most recent purchase was the Visol "Iceman" Chrome Matte Torch Flame Lighter VLR200501. Beautiful, solid construction; smooth operation. Reliable light on windy days."
"My lighter was just perfect and shipped right away and the price was great, they were the only ones that would do it as I wanted. I would do business with them again."
"The lighter looks wonderful. I had it engraved and it looks very professional and sets it apart from all the other lighters that I had looked it. I thought that it might take longer to receive; however, I was delighted that it came so quickly. It is a Christmas gift for my son. I look forward to watching his expression when he opens this gift. Thank you.
"A++ I love the product. It is just perfect. I know my husband will love it too. It will be a Christmas present for him. Delivery was so quick! I had a small problem with uploading my photograph. The representative who telephoned me to tell me about the problem was very nice. She was professional and kind. I recommend this company to others who are in the market to obtain their product line. I am a happy customer for sure!! "
This review was modified by Kafala on December 03 2012 12:22:50 PM
"I was very pleased with elighters. My lighter was personalized exactly how I wanted it and it was very easy to read on the product. I ordered it and it was shipped out the next day. The delivery was super fast and easy. I would recommend this website to anyone and will use it for further use. "
"Did follow up on order to ensure follow up satisfaction. Even though Luxembourg was not on their list it only took one day for someone to create it for me in the pick list . Everything arrived and was to my satisfaction . Hope to do more business in the future . If everyone could make shopping so easy ......."
"Great service and wonderful products. Even appreciated upselling me on the cigar cutter. It made a nice gift for a new initiate to cigar smoking."