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"DO NOT ORDER FROM eHobbies!! They are liars and do not care about customer service their only Importance is making money and saving as much as they can by ripping the customer off with shipping they take forever to ship because they do not know how to run their own business they are lazy!! If you want good customer service I would recommend horizon hobby Phil's hobby shop tower hobbies they know how to treat their customers and provide them with what they need right away eHobbies gives you the run around by referring you to the manufacturer if you have an issue with your item because they are lazy!! When all it takes is one phone call for them to make to solve customers issues. They are money hungry!"
"DO NOT ORDER FROM THIS COMPANY. If you do, do so at your own risk. I ordered a battery charger (E-flite Celectra 4 port Li-Po charger). It came and was defective. I called them immediately to get an exchange and they told me I had to contact the manufacturer and if I returned it, they would have to charge me a 20% restock fee! Absolutely pathetic customer serice and service after the sale. Do yourself a favor and order from a company that backs what they sell!"
"My second order from eHobbies turned out better than the first.The one thing that drew me to this seller was the pricing, but shipping and handling could definitely be improved (especially for what you pay).The first order, at the end of last year, took well over a week before it arrived. (The shipping rate selected for that purchase was for 3-7 business days.) When I finally received it, everything was covered with a layer of dust, although one thing was musty, and a single item was half opened--which led to the spillout of its contents when removed from the box. Luckily, nothing was destroyed or damaged, but it gave me pause about the company.The second order also took quite a while to arrive in the mail. (It was necessary since I was having issues obtaining an item from many other online and local sellers.) I used the same shipping rate as before, but the contents this time were in good condition, although they were covered with some dust (like before).I'd recommend this company for orders if you can't find things elsewhere, but if something your require is time-sensitive, just pay the extra money with another dealer, or get it locally (if possible)."
"Ordered parts on Tuesday, received on Friday. No problems at all. Excellent prices."
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