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efaucets.com

Home & Garden

Rating 5.49/10 164 reviews
5.49/100 (6-month rating)
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eFaucets.com / eImprovement.com is not a merchant member
eFaucets.com / eImprovement.com currently does NOT actively participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Claim your page!
 

All Customer Reviews (164)

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Rating 2/10 1/5
modified review posted Feb-08-2012

"There are no packing lists with their shipments so you can tell if you got all the parts you need. Products are poorly described; customer service is rude and uncooperative and they wont exchange parts that are misordered because of th wrong descriptions. "

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Maryland
Rating 10/10 5/5
modified review posted Feb-06-2012

"I was thoroughly pleased with the help I received from Kristen and Ruby at eFaucets.com. It was a very good surprise to finally find a source for the less popular replacement parts for my discontinued faucet assembly, and it was amazing that I could even get phone consultation on a Sunday afternoon. The prices seem entirely reasonable. My order is to be shipped today, the same day that I placed it. Now to wait a few days for the parts.
***
ASIDE: The malignant idiots who run ResellerRatings should warn anyone who is encouraged to compose a 5000 character review on the ResellerRatings site that there is a requirement that the writer Log-In to the site before the review is actually submitted, and that the review text will go into the bit-bucket if there is any problem remembering one's Password, or probably also if one is not yet registered on the ResellerRatings Site. I GIVE ResellerRating ZERO STARS, and that is far too many."

Rating 8/10 4/5
modified review posted Feb-06-2012

"I never had searched your website prior to this order. Your website was very easy to navigate and I was able to compare several different items to determine which one would be the best to order. Amanda was very helpful when I placed my order and answered my questions."

Rating 10/10 5/5
modified review posted Feb-02-2012

"You saved the day. Our new sink was in the box until a week before the granite was to be installed. When we took it out to set it we found a crack at the drain. Our vendor could not get us a replacement for 3weeks. The possibility of not getting our counters (so no under mount sink) for 3 more weeks was not a happy thought. So, I got on line and called every vendor in our state with no luck, then I found eFaucets. They had the sink in stock and could overnight it to me for half of what I expected to pay. It arrived as promised the next day, unbroken. Because of eFaucets I get my new kitchen faster. "

Rating 8/10 4/5
modified review posted Feb-01-2012

"very efficient agent on phone"

Rating 10/10 5/5
modified review posted Jan-31-2012

"Excellent, polite & professional service. Thanks!"

Rating 8/10 4/5
modified review posted Jan-30-2012

"Faucet came in a reasonable period of time. The cost was not the lowest, but within a $25 range of the lowest. Package and product was undamaged, and all parts were present. The item was what was ordered, and when professionally installed, the faucet did work. I have noted some glitches where the faucet turns on when nothing touches it and have tried to touch it to turn on and the faucet refused to respond. For the most part these occasions are very infrequent. I am just sure the faucet is in the "off" position when no one is coming or going into the kitchen for long periods of time. Like at night when we go to bed."

Rating 10/10 5/5
modified review posted Jan-30-2012

"Excellent!
The sales lady was patient and very helpful.
Thank you."

Rating 10/10 5/5
modified review posted Jan-27-2012

"I had a very positive experience with eFaucets. Ruby was very helpful, knew all about the products and explained everything to me in a way that I could understand. She didn't try to influence me to buy products that I didn't need. The prices seemed reasonable to me and they arrived in a timely fashion."

Rating 10/10 5/5
modified review posted Jan-27-2012

"This was my first (out of many to come) experience with eFaucets.com. We are a start up construction company and were looking for Kohler products. We contacted our local dealer here, who quoted not only the higher price, but also had at least 3-4 week lead time and offered no discount (forget about convenience of placing order on the phone!). I accidentally found eFaucets while Googling (and I am so happy, I did). Not only I got the best price, discount, expedited delivery, sales tax free, but the customer service personnel was so pleasant and friendly. Thanks very much for making it all so easy."

 
 
 

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