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"Very good experience. I ordered a Canon Powershot G2 on Thursday via their website at around 4:00 PM. I selected next day delivery. Received order confirmation via e-mail within the hour. I was able to track the order progress as well as shipment and tracking info from the website. Received the camera on Friday at 9:30 AM from FedEx. Brand new, US model w/warranty and all accesories. Less than 24 hrs from begining to end. Completely done online. No phone calls for order verification or accesories. That's the way it's supposed to work!"
" eCost had the Nikon D70 earlier than almost everybody else. The price in the Bargain Countdown was the best I had seen. I paid for overnight shipping, and the camera arrived the next morning. The only complaint I have is the "Handling Fee" of $12.95, which on my receipt is just bundled in with the price of the camera. I would prefer that they just raise the price of the camera by $13 - I wouldn't feel that they were trying to get away with something then, and the price of the camera still would have been better than anyone elses. I would also suggest that eCost state the type of warranty that comes with the item - my camera came with a Nikon USA warranty - why not say so on the website? To just state that the item has a "one year warranty" makes it seem like maybe its an import. Overall I have more than satisfied. This is my second expensive (over $500) purchase from eCost and I will have no hesitation buying from them again in the future."
This review was modified by Kev124 on March 25 2004 03:13:33 PM
"The price was competitive on this Visiontek Geforce4 Ti 4400 card, shipping was same day. The $9.95 handling fee is high, considering this is an internet company and they should expect to ship and handle, right? Overall, good experience and I will shop them again."
"I ordered a refurbished HP Pavilion XT938 and an additional memory dimm and received both a week later UPS Ground. Everything was in good shape and is running great. I was charged the surcharge, but even with it, the price was lower than elsewhere. I'm pleased and will consider eCost again. Tracking of the shipment didn't work. I had to contect their customer support to get help and she was able to track my shipment for me via UPS."
"Ordered 3 items, a 10 pack of JVC MDC. VL-3 video light, and 128MB SD card. The video light got removed from my invoice after checkout. Contacted customer support by email. Got an answer within 10 minutes. Said I should just do another order and to cancel the original one. Great support over phone and email. I called and the person was very nice. Easy to order, and cheap prices for most products. Will buy again."
"I bought a Sony SDM-X72 17" LCD. Good service. These guys are really run by PCMall.com though. Strangely enough they gave me a better price than PCMAll.com"
"I bought some earbuds at 5PM central time and they said that next day shipping would apply if the order was placed by 4pm central. well, i ordered on a tuesday and expected them to come by thursday. wed morning rolls around and i hear a doorbell waking me up. I run down stairs and sure enough, it was the fedex guy dropping off my package at ~9AM. wow.
my only spite was the handling fee on top of the shipping. most online places dont do that (or atleast tack it into the price of the good so u dont see it), but that is the only thing. well, that and they were gonna charge me $8.50 for ground shipping on a set of earbuds. the packaging weighed more than the earbuds. :("
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posted Apr-04-2002 
This review was modified by 
![Share](javascript:share_rating({"review_body":"Very good experience. I ordered a Canon Powershot G2 on Thursday via their website at around 4:00 PM. I selected next day delivery. Received order confirmation via e-mail within the hour. I was able to track the order progress as well as shipment and tracking info from the website. Received the camera on Friday at 9:30 AM from FedEx. Brand new, US model w\/warranty and all accesories. Less than 24 hrs from begining to end. Completely done online. No phone calls for order verification or accesories. That\u0027s the way it\u0027s supposed to work!","link":"http:\/\/www.resellerratings.com\/store\/eCost\/comment\/41111#comment41111","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/eCost.jpg","store_name":"eCost.com","username":"JFernan488","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":" eCost had the Nikon D70 earlier than almost everybody else. The price in the Bargain Countdown was the best I had seen. I paid for overnight shipping, and the camera arrived the next morning. The only complaint I have is the \u0022Handling Fee\u0022 of $12.95, which on my receipt is just bundled in with the price of the camera. I would prefer that they just raise the price of the camera by $13 - I wouldn\u0027t feel that they were trying to get away with something then, and the price of the camera still would have been better than anyone elses.<br> I would also suggest that eCost state the type of warranty that comes with the item - my camera came with a Nikon USA warranty - why not say so on the website? To just state that the item has a \u0022one year warranty\u0022 makes it seem like maybe its an import.<br> Overall I have more than satisfied. This is my second expensive (over $500) purchase from eCost and I will have no hesitation buying from them again in the future.","link":"http:\/\/www.resellerratings.com\/store\/eCost\/comment\/42098#comment42098","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/eCost.jpg","store_name":"eCost.com","username":"Kev124","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I received my order promptly.","link":"http:\/\/www.resellerratings.com\/store\/eCost\/comment\/43204#comment43204","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/eCost.jpg","store_name":"eCost.com","username":"jj1807","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The price was competitive on this Visiontek Geforce4 Ti 4400 card, shipping was same day. The $9.95 handling fee is high, considering this is an internet company and they should expect to ship and handle, right? Overall, good experience and I will shop them again.","link":"http:\/\/www.resellerratings.com\/store\/eCost\/comment\/48116#comment48116","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/eCost.jpg","store_name":"eCost.com","username":"bobeaux","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered a refurbished HP Pavilion XT938 and an additional memory dimm and received both a week later UPS Ground. Everything was in good shape and is running great. I was charged the surcharge, but even with it, the price was lower than elsewhere. I\u0027m pleased and will consider eCost again. Tracking of the shipment didn\u0027t work. I had to contect their customer support to get help and she was able to track my shipment for me via UPS.","link":"http:\/\/www.resellerratings.com\/store\/eCost\/comment\/48777#comment48777","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/eCost.jpg","store_name":"eCost.com","username":"dreeser","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ordered 3 items, a 10 pack of JVC MDC. VL-3 video light, and 128MB SD card. The video light got removed from my invoice after checkout. Contacted customer support by email. Got an answer within 10 minutes. Said I should just do another order and to cancel the original one. Great support over phone and email. I called and the person was very nice. Easy to order, and cheap prices for most products. Will buy again.","link":"http:\/\/www.resellerratings.com\/store\/eCost\/comment\/48948#comment48948","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/eCost.jpg","store_name":"eCost.com","username":"mako3k","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I bought a Sony SDM-X72 17\u0022 LCD. Good service. These guys are really run by PCMall.com though. Strangely enough they gave me a better price than PCMAll.com","link":"http:\/\/www.resellerratings.com\/store\/eCost\/comment\/52099#comment52099","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/eCost.jpg","store_name":"eCost.com","username":"dorkus24","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I bought some earbuds at 5PM central time and they said that next day shipping would apply if the order was placed by 4pm central. well, i ordered on a tuesday and expected them to come by thursday. wed morning rolls around and i hear a doorbell waking me up. I run down stairs and sure enough, it was the fedex guy dropping off my package at ~9AM. wow. <br><br>my only spite was the handling fee on top of the shipping. most online places dont do that (or atleast tack it into the price of the good so u dont see it), but that is the only thing. well, that and they were gonna charge me $8.50 for ground shipping on a set of earbuds. the packaging weighed more than the earbuds. :(","link":"http:\/\/www.resellerratings.com\/store\/eCost\/comment\/52449#comment52449","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/eCost.jpg","store_name":"eCost.com","username":"lichee","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Placed the order yesterday afternoon, it showed up this morning at 10 AM","link":"http:\/\/www.resellerratings.com\/store\/eCost\/comment\/53927#comment53927","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/eCost.jpg","store_name":"eCost.com","username":"gabeweisz","rating":"5"}, "single");){kind=link}
"good customer service, not that cheap, messy website"