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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2555 West 190th Street
    • Contact: orders@eCOST.com
    • Phone: 877-888-2678
    • Customer Support: 877-888-2678
    • Business Hours: Mon - Fri
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.75/10 8.75/10
    Chance of future purchase: Rating 8.00/10 8.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 7.50/10 7.50/10
    Return/Replacement policy: Rating 1.25/10 1.25/10

6,614 Customer Reviews

Rating 2/10
1/5
modified review posted

"The thing doesnt work and the company went out of business. Not a very good experience..."


Rating 10/10
5/5
modified review posted

"Fast shipping; easy transaction; no unpleasant surprise. A great Internet vendor."


Rating 10/10
5/5
modified review posted

"Good packaging, honest shipping date - received product I wanted - well worth it!"


Rating 10/10
5/5
modified review posted

"Great Seller !!!! Fast Delivery !!!"


Rating 10/10
5/5
modified review posted

"Terrific prices, easy buy process, timely delivery, and product delivered in perfect condition."


Rating 6/10
3/5
modified review posted

"I have not received the product yet. I was told by ecost that it would be a month delayed. I hope that they will keep in touch about the status."

modified review Rep reply posted Jul-07-2014

ecost1, eCost.com rep has responded

““Thank you for contacting us.

We do apologize for the inconvenience.

A customer care specialist will be in touch with you soon to assist you regarding your inquiry . Kindly check your email/voicemail ””


Rating 10/10
5/5
modified review posted

"good pricing, fast shipping, good products "


Rating 10/10
5/5
modified review posted

"Order was filled promptly and worked as advertised. Very satisfied with the site and service!"


Rating 10/10
5/5
modified review posted

"Item was as described and shipping was fast."


Rating 10/10
5/5
modified review posted

"Delivered item as promised."


Rating 2/10
1/5
modified review posted

"The computers I ordered said in stock on the website, ended up being in back order.. Not available until July 7th. Responded to email from customer service twice regarding comparable systems, no response.."

modified review Rep reply posted Jul-07-2014

ecost1, eCost.com rep has responded

“Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.

We’re sorry that you have not received your item and received a service that prompted you to contact us with a complaint, and we regret any inconvenience or frustration that your experience has caused you. To ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers, we’ve notified the proper department of your complaint.

Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
Thank you again for bringing these matters to our attention.”


Rating 10/10
5/5
modified review posted

"Item is exactly as described with great packaging. Paid for standard shipping and got it in two days!"


Rating 10/10
5/5
modified review posted

"Great experience with eCost; fast shipping and great price"


Rating 10/10
5/5
modified review posted

"Have purchased multiple items from these folks and have always been very pleased!"


Rating 10/10
5/5
modified review posted

"They delivered as promised."


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