We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.
"This site is a complete scam. I ordered a Sony BRAVIA 40IN LCD HDTV EX-500 1080P TV, and it came cracked on the side. I called customer service to get a refund, they told me to e-mail the pictures of the defective product to customer service. I did, and I never got a reply back. I called their customer service again, and they told me they don't have access to the e-mails that are sent to customer service. So basically, I am now having to file a dispute with my bank to refund the charges. Again, this site is not a legitimate business and an investigation needs to be undertaken to shut down this scam."
"This company overwhelmed me with their great customer service. The original package was lost by USPS and ECOST.COM sent me a new one over night to replace the lost order. I highly reccomend ECost.com. They have a great website with someone available to chat regarding issues. My service rep responded to emails very quickly.
"This is my 3rd or 4th purchase from eCost (I've used their sister stores, PC Mall and OnSale, many times), and my first return: a refurbished mouse I bought from them arrived dead. I spent a few minutes on the phone with their tech guy, then another few minutes with their customer service person, and soon I had a UPS shipping label in my inbox. The replacement came soon, and works well. This is just about the smoothest experience I've ever had replacing defective merchandise with an online merchant - no hassle, no restocking fees, no extra shipping cost."
"So far I am satisfied...but it is early yet. The real test will be whether or not the HD continues to function properly. I had a rather unpleasent experiece a few years back when a refurbished PC from eCost crashed. That was a total loss."
"i received my order with two business day of placing my order. i had received an email offer from onsale.com claiming they had a great deal on the product i evently purchased from ecost at a substantialy cheaper cost. it pays to shop."
36,422 stores
1,204,787 reviews
5237 shoppers online now
Rating
1,059 reviews 
Visa / Mastercard
American Express
Money Order
COD
Check
UPS Ground
Standard Next Day
International Order
RMA Required
posted May-10-2012 
posted May-04-2012 
This review was modified by 
![Share](javascript:share_rating({"review_body":"This site is a complete scam. I ordered a Sony BRAVIA 40IN LCD HDTV EX-500 1080P TV, and it came cracked on the side. I called customer service to get a refund, they told me to e-mail the pictures of the defective product to customer service. I did, and I never got a reply back. I called their customer service again, and they told me they don\u0027t have access to the e-mails that are sent to customer service. So basically, I am now having to file a dispute with my bank to refund the charges. Again, this site is not a legitimate business and an investigation needs to be undertaken to shut down this scam.","link":"http:\/\/www.resellerratings.com\/store\/eCost\/comment\/1529062#comment1529062","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/eCost.jpg","store_name":"eCost.com","username":"movadoguy10","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This company overwhelmed me with their great customer service. The original package was lost by USPS and ECOST.COM sent me a new one over night to replace the lost order. I highly reccomend ECost.com. They have a great website with someone available to chat regarding issues. My service rep responded to emails very quickly.<br><br>Thanks ECOST.COM!","link":"http:\/\/www.resellerratings.com\/store\/eCost\/comment\/1524460#comment1524460","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/eCost.jpg","store_name":"eCost.com","username":"iamdamon","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This is my 3rd or 4th purchase from eCost (I\u0027ve used their sister stores, PC Mall and OnSale, many times), and my first return: a refurbished mouse I bought from them arrived dead. I spent a few minutes on the phone with their tech guy, then another few minutes with their customer service person, and soon I had a UPS shipping label in my inbox. The replacement came soon, and works well. This is just about the smoothest experience I\u0027ve ever had replacing defective merchandise with an online merchant - no hassle, no restocking fees, no extra shipping cost.","link":"http:\/\/www.resellerratings.com\/store\/eCost\/comment\/1511665#comment1511665","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/eCost.jpg","store_name":"eCost.com","username":"dross","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Easy deal. All delivered as promised. Easy set up. ","link":"http:\/\/www.resellerratings.com\/store\/eCost\/comment\/1510351#comment1510351","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/eCost.jpg","store_name":"eCost.com","username":"davidrickles","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"So far I am satisfied...but it is early yet. The real test will be whether or not the HD continues to function properly. I had a rather unpleasent experiece a few years back when a refurbished PC from eCost crashed. That was a total loss.","link":"http:\/\/www.resellerratings.com\/store\/eCost\/comment\/1504671#comment1504671","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/eCost.jpg","store_name":"eCost.com","username":"do30red","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"smooth transaction, fast shipping","link":"http:\/\/www.resellerratings.com\/store\/eCost\/comment\/1479995#comment1479995","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/eCost.jpg","store_name":"eCost.com","username":"nolijkwest","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"SD cards worked fine. Not much else to say.","link":"http:\/\/www.resellerratings.com\/store\/eCost\/comment\/1474437#comment1474437","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/eCost.jpg","store_name":"eCost.com","username":"R_TimCoslet","rating":"3"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"i received my order with two business day of placing my order. i had received an email offer from onsale.com claiming they had a great deal on the product i evently purchased from ecost at a substantialy cheaper cost. it pays to shop.","link":"http:\/\/www.resellerratings.com\/store\/eCost\/comment\/1473195#comment1473195","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/eCost.jpg","store_name":"eCost.com","username":"taf45377","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Prompt service and delivery. With free Platinum Premium shipping it was a bargain as well. All in all, a terrific shopping experience.<br><br>","link":"http:\/\/www.resellerratings.com\/store\/eCost\/comment\/1472425#comment1472425","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/eCost.jpg","store_name":"eCost.com","username":"robinson-826","rating":"5"}, "single");){kind=link}
"I already sent a review of the View Sconic Monitor. I was supposed to receive a request for a review of my purchase of an HP 1030 desktop computer.
Tim Gulick
I was waiting to review order Z8809158"