5/5

posted Aug-06-2012

"The two outfits who built systems to my specs in 2007 and 1997 are gone and there's no one else in Phoenix, AZ - not at pricing on par with the on-line whitebox crowd anyway. So I went searching and eCollegePC rose to the top every time. I examined the business from every angle including records on file with the Missouri Secretary of State. There was nothing to make me suspect they weren't anything but legit.

What set eCollegePC apart for me from the gee-whiz big-time outfits like iBUYPOWER, CyberPower and the like is that they're not, well, gee-whiz big-time. Except maybe for a stellar reputation as an eBay Platinum Power Seller and their standing here at ResellerRatings.

No one else that I could find was able to match their warranty: three year parts and labor. For a few extra bucks there's a "hassle free pickup and return" warranty (one, two and three year options) where FedEx will be dispatched to pick up your system so eCollegePC can do the warranty repair and ship it back to you.

Having wrapped up my research, I ordered Thursday on-line and next Thursday a nicely built i7-3770K/Z77 arrived at my doorstep. For $1223 delivered I have a great system comparable to ones at $1500-$1700 had I gone for a branded system from a local big-box store or their on-line configurators.

Mike is eCollegePC's chief cook and bottle washer and a saint. Leading up to my final configuration he responded to my dozen or so emails within an hour - several within minutes from his smart phone. After I ordered, I changed my mind for a better PSU and in two emails and a PayPal transaction, it was done. He even accommodated my request that all parts' boxes, docs and leftover bits and pieces be shipped with the system. And to setup the Windows 7 build with three partitions the way I like it done.

Considering they've been in business for 12 years, when I'm lusting for Intel's 5th gen procs and Windows 10 (SP1 of course) I'll know where to place the order. "

This review was modified by dallas7 on August 06 2012 09:58:15 PM

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5/5

posted Dec-06-2011

"I am exceptionally impressed with ecollegepc. The product was everything I had hoped for, but the customer service is what sets this company apart. I had several questions before sale, and they were all specifically answered within hours. Once the computer arrived, I had a few difficulties installing my OS on it (none of which were the fault of ecollegepc). Rather than the typical "check with someone else" or "search the Microsoft website" answer I would have expected, I received a thoroughly researched and detailed response, within about 2 hours, detailing the steps I needed to take. Once I followed their instructions (had to change some hard drive settings in bios for my OS) I was up and running like a shot. When they say they stand behind their product, they mean it.

It is also worth mentioning that I researched many different whitebox companies before going with ecollegepc. They were the least expensive of all I found.

After my experiences, ecollegepc will be my first and only stop for all my future business and personal computer needs."

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5/5

posted Dec-05-2011

"I've ordered 4 desktop computers from E-college PC and I've been amazed with the quality of each one. I will never order a computer from anywhere else!! E-college PC's customer service is unbeatable..They offer free shipping on all orders,respond to questions immediately and are always courteous and professional. They value their customers and always put them first. If you're buying a computer,buy it from E-college PC!!"

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5/5

posted Nov-21-2011

"This is my first time ordering a PC from a reseller. I am very glad I chose ecollegepc over other sites I had considered. I did spend a lot of time researching components and compatability and was willing to pay more for better rated components. My choices were I5-2500K, Arctic Cooler7 Pro, Asus p8z68-V, Corsair750 PS(seasonic), CM Storm Enforcer incl/USB3x2 on front I/O connected internally to selected MB, 4GBx2 Corsair, and more more. Several components were listed as (major brand). The 1Tb hard drive was a(Seagate Barracuda) and the graphics card GTX550ti was(Galaxy)that came in the build are highly rated. Do order the wiring option ($19). I ordered on Friday 11/04/11, got a shipping notification on the 10th and recieved on tuesday the 15th. FedEx doesn't normally do home deliveries on sun/mon. I did correspond once over the weekend and got a very timely response. Don't hesitate to order from ecollegepc."

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5/5

posted Oct-11-2011

"Preface:
This is a review of my 3rd PC from ecollegepc.com, and I'm sure there will be a 4th! Once again, outstanding, satisfactory business!

Pre-Order:
I always have questions, which is good, 'cause they always have the answers! Mike get's on his replies ASAP, and is not trying to "sell the product", but give honest professional consulting. And he knows his stuff!

Great selection of equipment, and parts...and UNBEATABLE prices. You will not find a better price and quality anywhere!

I bought a basic i7 2600k, with some extra goodies. And had Mike overclock it for me to 4.10ghz. He helped me select the optimum hardware for my needs, and budget.

Ordering is always smooth and easy. And he builds 'em first chance. Shipping is free, and packing is OVERDONE. You could drop the box a few times, no problem!

Computer works perfect right out of the box, no questions, no issues. Drivers are up to date, windows is configured, all the hardware is set-up right and in sync. Absolutely prime!

If you need a custom PC, get a hold of Mike. 110% Satisfaction!

"

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5/5

posted Sep-02-2011

"Just received my PC yesterday and I only ordered it about a week ago. Extremely satisfied with the whole experience. Had a bunch of questions before I ordered and Mike answered them very quickly(I mean within minutes of emailing them). PC came in perfect condition. Wiring job was really well done and the desktop runs like a champ. Also some of the best customer service I have ever gotten from an online retailer. Can't really comment on what their customer service is like for repairs as my computer came in tip top shape but i'm sure its great. Would definitely buy from them again. Thanks Mike and Ecollegepc!"

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5/5

posted Jul-20-2011

"fantastic customer service. Mike answered all questions i had, via email, usually within a few minutes. Very helpful. Ordered custom built PC and received it 8 days later. Everything was in great working condition when I received it. All components not specifically ordered by me (Hard drive, RAM, DVD Drive) were high quality. Very pleased with service. Highly recommended retailer!"

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5/5

posted May-13-2011

"I've helped two friends order computers from eCollegePC. I set both of them up and was extremely pleased with both. The real test of a company is when things don't go perfectly. eCollegePC passed with flying colors. When I pressed the power button on the second computer, nothing happened. Several attempts using a different power cord and different outlet were fruitless. I emailed Mike at eCollegePC that I thought the power supply was bad, but would wait to mess with it until I heard from him. Within 15 minutes Mike responded that I should go ahead and check the power supply. My tester showed that it was indeed bad. I had a couple of extra 500 watt power supplies from a deal at Newegg and he said I should go ahead and install one. Once I did the computer was perfect. Mike sent a return label for the bad supply, but credited my account for it within minutes before even receiving the bad one. We had the computer up and running within 1/2 hour of my first email. Try to get THAT kind of customer service from an OEM company!!"

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5/5

posted Apr-17-2011

"Ordered from eCollegePC 2 month ago, love the way you can select your custom machine, got a super fast machine. Had a video glitch / lock up, Mike advised on how to test ram (on board video) it checked good, downloaded lastest Intel drivers and no more problems. I will definately look at purchasing from them again. Great shipping also."

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5/5

posted Jan-08-2011

"Great site! Got my PC 9 days after ordering it and for my first custom built PC I am very satisfied. The wires are tied neatly away from the fans, everything seemed professionally built!"

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5/5

posted Dec-02-2010

"I don't keep orders, etc. You CAN go to Ebay and seaerch for item 380288574629 and you will see my name , renaldo9582 as the buyer . So glad I bought from ecollegePC. Their product, service and speed was top-drawer. Excellent patience and commo with an old guy who is barely computer savvy. The machine is better than I had hoped for and I KNOW that should I need help, Mike and his crew will be there for me. I most definitely will buy my next computer from ecollegePC. AAAAA+++++
"

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5/5

posted Nov-27-2010

"I found these builders by asking around the forum at virtualdr.com. I'd been frustrated by all the flashy sites offering computers that looked like space ships. eCollegePC has a simple order form,
allowing total flexibility in choosing components.
Their price was unequalled anywhere; free shipping
included. I phoned Mike, just to have a brief chat, and then I made my order. He offered several free upgrades for things that weren't in his inventory. It took about two weeks from order to my receipt of a carefully packed box containing a beautiful Win7 PC. There were no 30 day trials of Norton Anti-venom, no junk software. I'd recommend these guys to anyone, anytime. My only suggestion might be that they drop an e-mail to
their customers at about a week after order time.
Some people get nervous. Otherwise, communication was excellent. Aftermarket support, also very good, though I haven't needed much in the way of
help. I had a few questions. A quadruple plus for eCollegePC.
"

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5/5

posted Nov-15-2010

"eCollege PC offers great pricing and very fast shipping. They are really tough to beat IMO. Don’t mistake their inexpensive machines to mean that they are cheaply built. I was mainly looking for value, and I feel like I got that with eCollegePC. I got a well-built computer, with name brand parts, all at a great price. Their support is mostly email based, but it is surprisingly efficient and effective. They also have a phone number, but thus far I have had no need to call. I contacted them a few times both pre & post purchase, and generally get very fast responses to my questions. I feel they work hard to make sure you are a satisfied customer.

Highlights:
- Great pricing
- Three year warranty now standard
- Extremely fast order-to-arrival time. I placed the order Thursday for a custom build, and had the PC on Tuesday. This is the fastest turnaround time I have ever experienced in all the PCs I have purchased from any vendors.
-Responsive and knowledgeable support
- Website easy to use and has just the right amount of options to choose from without overwhelming you

I have only had the PC a week, so I will update this review if anything changes, but smooth sailing so far. I highly recommend them.
"

This review was modified by spoon1144 on November 17 2010 05:50:21 PM

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5/5

posted Oct-23-2010

"I purchased a new PC with Window 7 OS from the store. Not only did we have a smooth communication, but also the store provided me with timely reponse, professional advices and services. I will say, this store is a trusted seller. I highly recommend this store to all who are looking for a new PC."

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5/5

posted Oct-18-2010

"I have been purchasing PC's from ecollegePC for over 2 years now and they are the best. They are very efficient, I get my invoices within an hour of emailing them for re-orders, and most importantly... I get my products 3 days later and to top it all off they ship it for free.

I would recommend ECollegePC, to anyone especially a business, because they run there website like a fortune 500 business should. Much faster than Dell, HP, or IBM. They are also the fastest PC sellers on Ebay.

Thanks and God bless you all,
John"

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