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RatingsRating
Store InformationStore Info
Full Rating Profile
  • eCanopy.com eCanopy.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.65/10 7.65/10
    Chance of future purchase: Rating 9.02/10 9.02/10
    Shipping & packaging: Rating 9.48/10 9.48/10
    Customer service: Rating 9.34/10 9.34/10
    Return/Replacement policy: Rating 9.17/10 9.17/10

930 Customer Reviews

Rating 10/10
5/5

"Very impressed with the quality of the canopy and how quickly it was shipped."


Rating 10/10
5/5

"I have been more than pleased with my Crafts Show 10 x 10 Canopy. My granddaughter and I
have mastered the putting up and taking down of the canopy, each time getting faster and faster. The case and its wheels make transporting the canopy possible for the two of us. Your service was prompt and polite, answering all my questions immediately. Thank-you.




"


Rating 10/10
5/5

"I bought the Caravan Alumashade 10x10 to use at festivals. It's worth every penny. It's convenient to haul around and set up and it's sturdy. I did a lot of research to weight it down properly and economically. I went with 4ft long white bungee straps from Ace Hardware @ $4.50ea and hung them from each of the 4 corners of the frame. At the other end of the bungee, I hung a .50 cent Dollar General reusable fabric shopping bag full of bottled water. The suspended weight appeared to be the best option for me. A gallon of water weighs just over 7lbs and most people suggested 25lbs at each corner. To make it look classy, I used gorgeous curtains hung with large circular shower curtain rings from Walmart. The frame where I hung them is angled but the little bit of pitch didn't affect the way they hung since I used tie backs at each corner. I can still zip it all shut over top the curtains and leave it for the night with a little level of security."


Rating 10/10
5/5

"While I have yet to unpack my canopy and determine the fit and finish of the actual product I feel confident that the product that was delivered will fulfill my expectations. Prior to my order I spoke with a customer rep and was given very helpful advice regarding signage and printing services. Ultimately, the cost was too great for ecanopy to provide a tent with custom logos but the interaction I had with the customer rep was admirable. Never did I feel pressured into a purchase or felt uncomfortable with asking questions. Needles to say: I feel like ecanopy will continue to take care of the customer in the future. "


Rating 10/10
5/5

"I have not had the opportunity to set this up and use it, but everything appears to be quality. The frame is sturdy and the fabric looks strong. I like that the sandbags were included in the price. "


Rating 10/10
5/5

"Great canopy, very easy to set up and it looks like it will last a long time!"


Rating 10/10
5/5

"I had a vendor show coming up in a week and after purchasing a canopy, could not find weights to hold it down. I found ecanopy on the internet and took a chance on ordering the weights that I needed. I was so surprised they arrived before my show. Quality is great, filling was easy and with the handles easy to move around for placing on the legs and storage. "


Rating 10/10
5/5

"We received this order extremely quickly and it was in great shape. We set up the tent easily. Wasn't sure about the weight bags and how they operated but a call to eCanopy resulted in getting a rep who answered our questions quickly and easily. We're very happy!"


Rating 10/10
5/5

"Tent is easy to set up, very secure, and an enhancement to all our company events."


Rating 6/10
3/5

"I was excited that the canopy showed up ahead of schedule but, very disappointed that it didn't come with the simple design I requested through your custom design on the front top peak. Had to go out and purchase black self adhesive letter.Not happy."


Rating 10/10
5/5

"My experience ordering a custom canopy through eCanopy.com was extraordinary. I was on a very limited schedule and had no prior knowledge of ordering custom items of this nature. The sales person was very responsive and knowledgeable, and the manufacturing and shipping schedule facilitated delivery prior to the deadline. I am very impressed."


Rating 10/10
5/5

"The canopy showed up right on time and is very nice. It was so simple to set up, we love it."


Rating 10/10
5/5

"Very informative and easy to deal with. Free shipping and it arrived in 3 days. I was happy."


Rating 10/10
5/5

"Service was prompt and canopy was exactly as described."


Rating 10/10
5/5

"Customer service was prompt and order came quickly."


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eCanopy.com is a Merchant Member! Learn more

eCanopy.com is a merchant member
eCanopy.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,715 merchant members.