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  • Rating 9.70/10 367 reviews

    9.70 / 100
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    eCanopy.com is a merchant member
    eCanopy.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,874 merchant members.
  • eCanopy.com contact information

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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
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    Other

    • option not available International Order
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    • option not available Customer Support
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  • Review profile

    Product & services pricing Rating 8.39/10 8.39/10
    Chance of future purchase: Rating 8.55/10 8.55/10
    Shipping & packaging: Rating 9.49/10 9.49/10
    Customer service: Rating 8.95/10 8.95/10
    Return/Replacement policy: Rating 9.58/10 9.58/10

All 367 Customer Reviews

Rating 10/10
5/5
modified review posted

"I love my ecanopy. The pink was not as dark as I would have liked but I'm good with the light pink. You need to carry a hot pink top. The service and delivery was very prompt. Thanks for your business. "




Rating 10/10
5/5
modified review posted

"eCanopy had the choice and selection that was lacking at most other sites. I like the fact I could pick and choose items separately if I wanted and liked the pictures and description of the items for sale. A friend of mine steered me towards this site as he was very happy with the quality of the product he ordered. The item I ordered was on sale for a price close to what the competitor was offering but the quality of the Canopy from eCanopy was far superior. Very happy customer."


Rating 10/10
5/5
modified review posted

"First time dealing with this company. Shipment was fast and the quality was better than expected. Even the cary bag fit and was not to small which is the case with others."


Rating 10/10
5/5
modified review posted

"We ordered the 10x10 Undercover and it was actually nicer than expected. It arrived quickly and was very easy to set up and take down. Would definitely order from ecanopy again."


Rating 10/10
5/5
modified review posted

"Customer service was excellent at eCanopy, my order arrived quickly, and the product is exactly as described. The price was also far better than competitor's prices. I would definitely recommend eCanopy to a friend."


Rating 10/10
5/5
modified review posted

"I love the canopy I just purchased. The height is great, especially since my husband is 6'8"! The added bonus of showing my business name or having a little extra shade is great! I know I'll enjoy this for many years - both for home and business!"


Rating 10/10
5/5
modified review posted

"Quick shipment after order was place, ordering on line is pretty easy and there web site shows all the parts lists for all there canopys"


Rating 10/10
5/5
modified review posted

"Set up and Take down, done with two people, was very easy and FAST. VERY sturdy construction. Set up in March and was very windy. Did not stake or weight down canopy. Canopy did not move , even with 3 of the 4 walls attached. Did not leave top on canopy frame when I repacked into carrying case. There was no way it would fit. This might be the reason some other reviewers have torn there carrying cases. I am keeping the canopy top in a separate duffle bag. The side walls fit into a pouch on the outside of the carrying case. Canopy was at my front door in approximately 3 days, very fast shipping.Well worth the money.If you are on the fence about this product, I HIGHLY recommend this canopy. Remember , you get what you pay for. I give eCanopy A+++++."


Rating 10/10
5/5
modified review posted

"Great communication & customer service. I was having difficulty finding needed replacement parts on the website so I called in.

Customer Service was quick to find what I needed as well as guide me to where I could find the requested items on their website for future use.

Processed the order over the phone then promptly emailed the invoice. Shipping was almost as fast with very quick delivery.

Pricing is the best I've found which keeps me coming back with great customer service to boot!
"


Rating 8/10
4/5
modified review posted

"Fast ,efficient service, reasonable pricing, selling quality products"


Rating 10/10
5/5
modified review posted

"I had a great experience with eCanopy. I found them as a result of a Google search along with several other companies and sent them all a request for a quote. I had good turn around with all of them but eCanopy had a more professional manner and they sent me the artwork for the custom top very quickly. I had to go back and forth with them with tweaks to the artwork and the changes were made and emailed back to me promptly each time. I have received the frame and accessories in one shipment but since the top was custom, it's going to be a few weeks before it's shipped. So I can't really comment on the shipping process or the appearance of the top at this time. However, I'm not anticipating any problems. "


Rating 10/10
5/5
modified review posted

"I was extremely pleased with the ordering process through eCanopy.com. The item arrived quickly, in good shape, with all items listed. We used the tent this past weekend and it held up to reviews. Overall eCanopy was good to work with. NOTE: I ordered online and all correspondence was through email. I never called their customer service line so I cannot give a rating for that piece of their business."


Rating 10/10
5/5
modified review posted

"Great price on a great tent. Super fast shipping."


Rating 8/10
4/5
modified review posted

"Fantastic! Although we gave not used the product yet, we are amazed at the service, thus far. The product arrived sooner than anticipated and all was in order. We are already looking forward to using the canopy at our first show and spreading the word of your product and customer service.

Thank you.
"


Rating 10/10
5/5
modified review posted

"Outstanding product and service!"