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  • eCanopy.com eCanopy.com Elite Status
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.10/10 8.10/10
    Chance of future purchase: Rating 9.04/10 9.04/10
    Shipping & packaging: Rating 9.49/10 9.49/10
    Customer service: Rating 9.10/10 9.10/10
    Return/Replacement policy: Rating 8.75/10 8.75/10

1,249 Customer Reviews

Rating 10/10
5/5
2016-08-26

"My product was shipped right away and I had it in 2 days. I was continuously updated on the process of my package."


Rating 10/10
5/5
2016-08-24

Great product

"Received my canopy quickly and it was better quality than I expected. Very nice product and impressed with the delivery time and quality."


Rating 10/10
5/5
2016-08-24

Covered!

"I recently purchased my eCanopy online, and my order was very quickly and efficiently processed and shipped. I am thrilled with the product, the price and the rapid shipment! My canopy arrived exactly as represented and is perfect for me! I can not wait to use it for my upcoming shows. I highly recommend using eCanopy and look forward to spreading the word about my purchase. "


Rating 10/10
5/5
2016-08-23

Awesome price, great service

"practically overnight shipping! Great price, awesome customer service"


Rating 2/10
1/5
2016-08-23

FRAUD.... Need I say more?

"This company is a fraud and is in violation of TN Consumer Fraud Laws. After talking with TN Attorney Generals Office I will be filing a complaint today. This company advertises "Package" deals and then talk you into a "Graphics Upgrade" for an addition $200.00.. When I agreed to the "upgrade" and paid the $800.00 for my order there were nothing but issues (lost forms, Lost credit card information). They did overnight the top so I would have it in time. But what they failed to tell me was once you "upgrade" it is no longer a package deal. So I paid for the upgraded graphics, the upgraded frame and top but they took away my four sides. Then they told me I never signed off on sides for the graphics rendering.... That is because there are NO graphics to sign off on...I requested the sides left white..As a solution they offered to sell me the sides (already included in their package deal) This is the old bait and switch........ When I asked April to speak to her boss she said he was the owner and just owned the company and didn't work there... company is nothing but a fraud... I would find a different company to order from.... They also work under elitedeals.com"


Rating 10/10
5/5
2016-08-23

Blue beauty

"Fits the frame perfectly so easy to set up"


Rating 10/10
5/5
2016-08-23

Quick and easy!

"My Frame to my canopy broke and I needed a new one. I asked the gentleman if he could order me one through my order number from several years ago. And he said yes. He placed my order within a few minutes and I got the frame delivered in a matter of a few days. It was awesome! Rating very professional!!! "


Rating 10/10
5/5
2016-08-23

1 Happy Customer!

"The order was conveniently quick and delivery was blazing fast! eCompany is fantastic and when I called prior to ordering for questions related to my work the eCompany operator was friendly and professional. I would definitely recommend eCompany to a friend or associate looking for a tent or tent supplies!"


Rating 10/10
5/5
2016-08-23

LIGHTENING FAST

"We were very pleased with our experience with eCanopy. The web site was easy and thourough. The order receiipt and shipping pick-up at the source was lightening fast. And our order was placed after 5 PM and still shipped that same night. Thanks, we needed the canopy quickly."

This review was modified by windscapes on August 23 2016 07:47:32 AM

Rating 10/10
5/5
2016-08-23

Great product!

"The canopy arrived on time and I set it up at home just to make sure I knew how to set up before using it at my gigs. The video showing set up was very helpful. If your looking for a canopy, this one does the job. It's stable and well built."


Rating 10/10
5/5
2016-08-23

BIG **** TARP

"Was looking for a large heavy duty tarp for a construction project and after looking on the web found that eCanopy has the best deal with free shipping.
Looks good quality.
"


Rating 10/10
5/5
2016-08-23

Simplicity in purchasing a shelter

"This was my first canopy purchase so I had a lot of questions. I called into the customer service and they were extremely helpful. I placed my order online after I spoke with the customer service rep, the website was very easy to navigate and the images help me to feel confident in confirming I was purchasing the correct product. Looking forward to using my new E-Z Up canopy at many football games this fall. Thanks!!"


Rating 8/10
4/5
2016-08-23

at the track

"i have used the canopy 3 times now at the track for race days .
sadly yesterday it got a little stitching coming undone (about a inch) and the cross bracing bent .
the wind was blowing at 2 to 3 MPH with gusts up to 6MPH ( i checked the weather reports for that). tracks will not let us stake the legs into the pavement so we tie them off to our spare tires and this is what i do to tie it down . doing so i will take some of the blame as to why the framing may have bent at the hinge bolts . side note i can fix the bends kind of ez .
the rip were the stitching is coming apart there should be no reason for that ! it's at the very top of the leg. the tension on the fabric from the sharp edge of the top of the leg is what ripped the stitching . this too can be repaired a friend that does auto upholstery said he will sew a piece of fabric to the underside at all 4 corners . should he have to ? NO not to a canopy that is only a few weeks old ! option two is for me to exchange it but this will just give me the same and i'm sure it will do the same thing to a new one .
"


Rating 10/10
5/5
2016-08-23

easypeasy!

"it is just like the video shows. I did a dry run with just the frame. then did a set up with the canopy attached. I'm a 61YO woman and this is the tent for me! one person can set it up with no problems. the vents keep it so much cooler, too!"


Rating 10/10
5/5
2016-08-22

Easy Peasy

"Just put up the canopy for the first time- Nice- quick and easy. Everything is as represented. Thanks!"


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eCanopy.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,513 merchant members.