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"I don't understand why I was charged for 3 times of listing fees and final value fee just with only an item, which was then cancelled by the buyer. If I didn't check my invoice sent by eBay today, I wouldn't know about it. "
"I love Ebay for such things like screen protectors for phones, accessories for cameras and other electronic things. Usually a long delivery time when you shop from Hong Kong, but you can't beat the prices."
"Though there are already numerous complaints on here, I am contributing my own experience.
For years (since 2000) I was a semi-regular buyer/seller. That came to a halt last fall (2011). Not only was I cheated on a few listings I'd posted, but they decided to modify two of my listings (and the prices) without my consent. Upon contacting their CS, they played dumb with me at first insisting they 'didn't know how/why it happened'. Then a more competent Rep told me they were allowed to make certain changes if they received consumer complaints.
Consumer complaints? Since when? I never received any such email notifications. They were full of crap.
I ended up having to edit those listings at my expense. I should have just removed them.
Later, I ordered an item that was priced cheaper than Amazon. Though eBay sent me 1-2 email confirms, I never received my item. It was useless contacting customer service. They could give two s^%^%&. Instead, they played me around the Resolution section while promising they'd contact the Seller. To date I still do not have that item, and the Seller (and ebay) have my $$
And YES - THAT SELLER was conveniently listed with a 100% Gold Star rating... How does that grab ya.
Ebay has become a sad, disreputable online auction dealer with ever-increasing listing fees, taxes, etc. and unscrupulous large and small Sellers. Their "customer service" is for the birds. They don't care about you - only your pocket book.
Do yourself a favor and use extreme caution when dealing with them. Their "rating system" is a joke: modified over a year ago in order to keep their complaint levels at a minimum. The accurate term for this practice is Deception - or Caveat Emptor."
"I order a E6000 industrial strength glue from a ebay seller in April of this year and was pleased with the fast shipping and product description. I've been shopping on ebay for around six months now and have only had two parcels gone missing since that time. Ebay is okay if you buy from reputable sellers, however I do agree there are scam artist about. Ebay has a buyer protection act which covers buyers in the event of non delivery, fraud and other disputes. "
"I have been buying and selling on eBay for over 10 years. I have over 1500 feedbacks and many more transactions under my belt between two IDs. I have watched eBay decay as a company over the years. Not that it was perfect to begin with. I don't do much selling anymore. The experience as an eBay seller is just too unpleasant to be worth it for me. The two single biggest mistakes made were making PayPal an eBay company and not allowing sellers to leave negative feedback for buyers. The one long term mistake is the consistent fee increases for sellers while doing little to nothing to increase customer volume.
If I got into the weeds on all the ways eBay could improve for both buyers and sellers this would turn into a page-long argument. Suffice it to say that I will continue to buy on eBay as long as the fee increases for sellers don't equate to higher prices as a buyer (which already can't be said for many items), but I will find another venue to sell any items I want to get rid of."
This review was modified by TyrisFlare on April 11 2012 05:25:31 PM
"i have purchased an item in ebay and i had a problem with it,the seller golf456green send me a damaged phone, i try to fix the issue with him and i didint get an answer from, so i have contacted the ebay customer service, they vote in my favor and ask me to send the item back to the seller so i can get the refound, so i did that, but ones i send the item back, they vote in the seller favor and now he have the phone and my money, i call 3 times to the customer service and they promess me that they will try to get the item or they will take actions agenst the seller but nothin have bean made so far, i have recieve a lot of email from them a few weeks ago and now that i try to get the case id or any of thos email, they are not there, they have deleted the information about it, the case id is 5014844882, the worst thing is that i spoke with a supervisor and he didint do anithing abot it, he just tell me what i want to hear, but no action have bean take about my issue, THIS IS THE WORST EXPERIENCE EVER."
"Seller never sent item, I had to make PP claim. Then they sent the item. did eBay help me with this? No. eBay have NO email support, NO web support. Only Phone support, do you like waiting 30 mins on hold? Then eBay is for you.
The prices are 15% higher than elsewhere. Why? eBay Fees."
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posted Apr-26-2012 
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![Share](javascript:share_rating({"review_body":"cheap stuff, good prices.... dont plan on getting the best of the best hrere......<br><br><br>u get what you paid for. ","link":"http:\/\/www.resellerratings.com\/store\/eBay\/comment\/1534848#comment1534848","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/eBay.jpg","store_name":"eBay","username":"shakenbaked","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"hi therer......................","link":"http:\/\/www.resellerratings.com\/store\/eBay\/comment\/1490277#comment1490277","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/eBay.jpg","store_name":"eBay","username":"southwind000","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I love Ebay for such things like screen protectors for phones, accessories for cameras and other electronic things. Usually a long delivery time when you shop from Hong Kong, but you can\u0027t beat the prices.","link":"http:\/\/www.resellerratings.com\/store\/eBay\/comment\/1471459#comment1471459","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/eBay.jpg","store_name":"eBay","username":"redtape","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Though there are already numerous complaints on here, I am contributing my own experience. <br><br>For years (since 2000) I was a semi-regular buyer\/seller. That came to a halt last fall (2011). Not only was I cheated on a few listings I\u0027d posted, but they decided to modify two of my listings (and the prices) without my consent. Upon contacting their CS, they played dumb with me at first insisting they \u0027didn\u0027t know how\/why it happened\u0027. Then a more competent Rep told me they were allowed to make certain changes if they received consumer complaints. <br><br>Consumer complaints? Since when? I never received any such email notifications. They were full of crap. <br><br>I ended up having to edit those listings at my expense. I should have just removed them. <br><br>Later, I ordered an item that was priced cheaper than Amazon. Though eBay sent me 1-2 email confirms, I never received my item. It was useless contacting customer service. They could give two s^%^%&. Instead, they played me around the Resolution section while promising they\u0027d contact the Seller. To date I still do not have that item, and the Seller (and ebay) have my $$<br><br>And YES - THAT SELLER was conveniently listed with a 100% Gold Star rating... How does that grab ya.<br><br>Ebay has become a sad, disreputable online auction dealer with ever-increasing listing fees, taxes, etc. and unscrupulous large and small Sellers. Their \u0022customer service\u0022 is for the birds. They don\u0027t care about you - only your pocket book.<br><br>Do yourself a favor and use extreme caution when dealing with them. Their \u0022rating system\u0022 is a joke: modified over a year ago in order to keep their complaint levels at a minimum. The accurate term for this practice is Deception - or Caveat Emptor.","link":"http:\/\/www.resellerratings.com\/store\/eBay\/comment\/1467901#comment1467901","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/eBay.jpg","store_name":"eBay","username":"oprlvr33","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I order a E6000 industrial strength glue from a ebay seller in April of this year and was pleased with the fast shipping and product description.<br>I\u0027ve been shopping on ebay for around six months now and have only had two parcels gone missing since that time.<br>Ebay is okay if you buy from reputable sellers, however I do agree there are scam artist about.<br>Ebay has a buyer protection act which covers buyers in the event of non delivery, fraud and other disputes.<br> ","link":"http:\/\/www.resellerratings.com\/store\/eBay\/comment\/1459485#comment1459485","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/eBay.jpg","store_name":"eBay","username":"Partyfeet","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I have been buying and selling on eBay for over 10 years. I have over 1500 feedbacks and many more transactions under my belt between two IDs. I have watched eBay decay as a company over the years. Not that it was perfect to begin with. I don\u0027t do much selling anymore. The experience as an eBay seller is just too unpleasant to be worth it for me. The two single biggest mistakes made were making PayPal an eBay company and not allowing sellers to leave negative feedback for buyers. The one long term mistake is the consistent fee increases for sellers while doing little to nothing to increase customer volume. <br><br>If I got into the weeds on all the ways eBay could improve for both buyers and sellers this would turn into a page-long argument. Suffice it to say that I will continue to buy on eBay as long as the fee increases for sellers don\u0027t equate to higher prices as a buyer (which already can\u0027t be said for many items), but I will find another venue to sell any items I want to get rid of.","link":"http:\/\/www.resellerratings.com\/store\/eBay\/comment\/1445011#comment1445011","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/eBay.jpg","store_name":"eBay","username":"TyrisFlare","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"i have purchased an item in ebay and i had a problem with it,the seller golf456green send me a damaged phone, i try to fix the issue with him and i didint get an answer from, so i have contacted the ebay customer service, they vote in my favor and ask me to send the item back to the seller so i can get the refound, so i did that, but ones i send the item back, they vote in the seller favor and now he have the phone and my money, i call 3 times to the customer service and they promess me that they will try to get the item or they will take actions agenst the seller but nothin have bean made so far, i have recieve a lot of email from them a few weeks ago and now that i try to get the case id or any of thos email, they are not there, they have deleted the information about it, the case id is 5014844882, the worst thing is that i spoke with a supervisor and he didint do anithing abot it, he just tell me what i want to hear, but no action have bean take about my issue, THIS IS THE WORST EXPERIENCE EVER.","link":"http:\/\/www.resellerratings.com\/store\/eBay\/comment\/1424989#comment1424989","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/eBay.jpg","store_name":"eBay","username":"musikarate","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Seller never sent item, I had to make PP claim.<br>Then they sent the item. did eBay help me with this? No.<br>eBay have NO email support, NO web support. Only Phone support,<br>do you like waiting 30 mins on hold? Then eBay is for you.<br><br>The prices are 15% higher than elsewhere. Why? eBay Fees.","link":"http:\/\/www.resellerratings.com\/store\/eBay\/comment\/1420165#comment1420165","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/eBay.jpg","store_name":"eBay","username":"otakujapan","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"they were recently sued for 35 billion dollars. so guess what they did? jacked up seller fees! what morons!","link":"http:\/\/www.resellerratings.com\/store\/eBay\/comment\/1385021#comment1385021","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/eBay.jpg","store_name":"eBay","username":"kenbarbie","rating":"1"}, "single");){kind=link}
"I don't understand why I was charged for 3 times of listing fees and final value fee just with only an item, which was then cancelled by the buyer. If I didn't check my invoice sent by eBay today, I wouldn't know about it. "