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"As a complete voip noob, I was overall pleased with my purchase of a tdm411e from www.8774e4voip.com -- a well-informed live chat agent responded immediately and answered my questions; i found a typing mistake on their web page (they had tdm411p instead of tdm411e) and in appreciation of having pointing it out, they gave me a discount code! I saved over going straight to Digium, but I still got the digium warranty, plus 30 days of asterisk support.
"I've been buying from .e4 for quite a while now. Unlike other retailers (ahem... /\mazon.com) they REALLY know their products. They stand behind what they sell, which is important in Telephony products. Do you think Amazon would escalate an obscure firmware bug back to the manufacturer on your behalf? You already KNOW that Amazon won't call you from one a couple of different phones to see which sounds better to the called party. I can buy my stuff from anywhere, but I just keep coming back to e4."
This review was modified by kfife on June 22 2011 07:35:00 AM
"I purchased a Polycom Productivity software license after getting a great deal on a new phone. I found e4 to be absolutely top notch. They have a good e-commerce site which makes it clear what is happening at any given time. Excellent and personal service, no problems contacting them.
There are many retail VoIP sites on the web. I've been burned a couple of times and mildly dissatisfied at others.
My experience with e4 will definitely make me return when I next need to price anything and I'll very likely buy it there. "
"Very knowledgeable, great support, helped me set up everything I bought from them, I feel that e4 goes above and beyond to support customers. And they have the best prices!
"Great company to do business with and I highly recommend .e4 Technologies for any of your voice or data needs. We are a new startup company and new to Swithvox (Asterisk) but they came highly recommended from an investor so all we needed was to find a good reseller. After speaking with 2 local area resellers for weeks we began to look elsewhere. We happened to find .e4 on the web and the deal was made with them almost instantly. They were great in answering all of our pre-sales questions and once we made the purchase they were key to getting our new phone system up and running while we were moving into a new location. Their post sales support has been exceptional and not sure where our phone system would be right now without them. Can't say enough good things about this company and how they do business. You will not regret working with them."
"This is not only my new go-to vendor for anything VOIP or phone-related, it's one of the best vendors I've had the pleasure of using in my 15 years on Internet. I'm tech-oriented, but I have little VOIP experience. I went to the 8774e4voip.com website because they had the lowest price on the VOIP phones I was interested in. They helped me choose the best phone for me, a Polycom 650, and it was at my door two days later.
But the most important part of this purchase came when I needed help with some intricate phone settings. Polycom doesn't support end users; they refer you to your phone vendor. I thought I was out of luck, because I bought the phone at a steep discount. I called e4 and asked for help. They spent almost an hour on the phone with me, patiently and expertly instructing me how to solve the problem I was having. This combination of price and service is very rare. If you need phone or network equipment, this is your place!"
"Prompt shipment and low prices... it doesn't get any better than this. I mistakenly selected free shipping for my order (I'm ineligible as I live in Canada) and they shipped it free anyway!"
"What incredible support. Michael was helpful, knowledgeable and most of all patient. As a small IT company, you don't always get the attention that the big guys do, but .e4 saw us through from start to finish with our issues. Thanks Mike!
"I am fairly new to the land of VOIP and the gentlemen i spoke to at .e4 (Mike and Jason) both were EXTREMELY helpful and always available for even some of the most trivial support issues. I would certainly recommend .e4 technologies for anyone looking to purchase either part or a complete VOIP system! Thanks again .e4 technologies"
"As a complete voip noob, I was overall pleased with my purchase of a tdm411e from www.8774e4voip.com -- a well-informed live chat agent responded immediately and answered my questions; i found a typing mistake on their web page (they had tdm411p instead of tdm411e) and in appreciation of having pointing it out, they gave me a discount code! I saved over going straight to Digium, but I still got the digium warranty, plus 30 days of asterisk support.
*****FIVE STARS*****"