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Stores > Directron.com

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  • Directron.com

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 10402 Harwin Dr, Houston, TX
    • Contact: customer_service@directron.us
    • Phone: 713-773-9898
    • Customer Support: 713-773-9898 x 1500
    • Business Hours: 9AM to 6PM CST
    • Fax: 281-754-4959

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.57/10 8.57/10
    Chance of future purchase: Rating 7.86/10 7.86/10
    Shipping & packaging: Rating 7.50/10 7.50/10
    Customer service: Rating 7.92/10 7.92/10
    Return/Replacement policy: Rating 2.50/10 2.50/10

3,054 Customer Reviews

Rating 2/10
1/5
2015-12-21

"Slow ship out! 4 days since shipped and it still has not left the warehouse! Avoid at all cost if you want it in a timely manner. Claims USPS Priority does not show in transit tracking which is just not true. my order still shows pre-shipment info sent so its not been handed over to USPS yet! "



No Avatar

Verified Customer
Rating 10/10
5/5
2015-12-05

"Every seller should pack as well."


Rating 10/10
5/5
2015-11-29

"I have ordered multiple computers with much success. I can't build them myself for much less with the same parts. Quality parts make them a better buy than some off the self brand names.
They are also easier to fix if needed. Not a problem with any computers as yet. Highly recommend Directron.
"

This review was modified by pwenzinger on November 29 2015 10:14:50 AM

Rating 10/10
5/5
2015-09-19
ResellerRatings.com TOP REVIEWER!

"A price search for the computer part I needed found them to be the lowest total price, with the shipping charge, on that part because they had it on sale and no sales tax. They do have a lot of free shipping items but mine was not one of them. Good communication and shipping by USPS first class mail was only 4 days."

This review was modified by f8y39m on September 19 2015 06:38:32 AM

Rating 10/10
5/5
2015-09-17

"I've been buying equipment from Directron for Years. Always receive exactly what I order, always works, always promptly processed, shipped, delivered. Purchases made online as well as in person at the store in Houston. I'd never go anywhere else for my needs. Love the service, great job, folks!!"


Rating 10/10
5/5
2015-09-12

"I called support to get an update on an order since I had ordered a part that was out of stock. They were able to provide me an estimate for when it would be back in stock and when my order would ship. The agent was friendly and informative."


Fair-Deal-Trade's Avatar

NW Louisiana
Rating 10/10
5/5
2015-09-10

"Best Service and Best Price. Good job."

This review was modified by Fair-Deal-Trade on September 10 2015 04:50:28 PM

Rating 10/10
5/5
2015-08-24

"Fantastic Service! Highly Recommend! Asked for quick shipping, they shipped same afternoon!"


Rating 10/10
5/5
2015-06-15

"I've been buying from Directron.com for nearly ten years now and can count on one hand the number of times I've had any problem of any kind. Problems of my own making or from the other end of the line have ALWAYS been resolved quickly and to my ultimate satisfaction. They are my go-to supplier for my computer needs."


Rating 10/10
5/5
2015-06-11

"I was a little hesitant to order from directron cause I'd never heard of them before. I ordered a atx mid tower and was told it would take about a week to get it, but it arrived only a few days later. I am extremely satisfied with how directron treated me as a consumer. Will be buying from them again!"


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Verified Customer
Rating 8/10
4/5
2015-06-09

"When I clicked on the Yahoo privacy policy it came up with an empty page. I hope this is not a spam site."


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Verified Customer
Rating 10/10
5/5
2015-06-09

"I've been purchasing desktops from Directron for over 15 years. This is my first laptop."


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Verified Customer
Rating 10/10
5/5
2015-06-09

"Very Good and smooth buying experience. Use often"


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Verified Customer
Rating 8/10
4/5
2015-06-08

"so cheap laptop refurbished
firs im found cheap laptop on united states
"


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Verified Customer
Rating 8/10
4/5
2015-06-08

"Something was weird about payment through Amazon. I selected the first field as the address to ship to and the second one being the payment card and after hitting continue at the bottom of the page I got an error message saying I didn't enter a phone number. So I went back and manually entered a new shipping address and filled in the phone number section (still using Amazon). Even after that I got an error message. I figured to hell with this I will jut do it the good old fashioned way of not using Amazon. Seems like a cool feature but ultimately it's broken on my end. Boo!"


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