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Stores > Directron.com

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Full Rating Profile
  • Directron.com

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 10402 Harwin Dr, Houston, TX
    • Contact: customer_service@directron.us
    • Phone: 713-773-9898
    • Customer Support: 713-773-9898 x 1500
    • Business Hours: 9AM to 6PM CST
    • Fax: 281-754-4959

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security


    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.82/10 8.82/10
    Chance of future purchase: Rating 8.24/10 8.24/10
    Shipping & packaging: Rating 7.86/10 7.86/10
    Customer service: Rating 7.95/10 7.95/10
    Return/Replacement policy: Rating 7.50/10 7.50/10

3,051 Customer Reviews

Rating 10/10
ResellerRatings.com TOP REVIEWER!

"A price search for the computer part I needed found them to be the lowest total price, with the shipping charge, on that part because they had it on sale and no sales tax. They do have a lot of free shipping items but mine was not one of them. Good communication and shipping by USPS first class mail was only 4 days."

This review was modified by f8y39m on September 19 2015 06:38:32 AM

Rating 10/10

"I've been buying equipment from Directron for Years. Always receive exactly what I order, always works, always promptly processed, shipped, delivered. Purchases made online as well as in person at the store in Houston. I'd never go anywhere else for my needs. Love the service, great job, folks!!"

Rating 10/10

"I called support to get an update on an order since I had ordered a part that was out of stock. They were able to provide me an estimate for when it would be back in stock and when my order would ship. The agent was friendly and informative."

Fair-Deal-Trade's Avatar

NW Louisiana
Rating 10/10

"Best Service and Best Price. Good job."

This review was modified by Fair-Deal-Trade on September 10 2015 04:50:28 PM

Rating 10/10

"Fantastic Service! Highly Recommend! Asked for quick shipping, they shipped same afternoon!"

Rating 10/10

"I've been buying from Directron.com for nearly ten years now and can count on one hand the number of times I've had any problem of any kind. Problems of my own making or from the other end of the line have ALWAYS been resolved quickly and to my ultimate satisfaction. They are my go-to supplier for my computer needs."

Rating 10/10

"I was a little hesitant to order from directron cause I'd never heard of them before. I ordered a atx mid tower and was told it would take about a week to get it, but it arrived only a few days later. I am extremely satisfied with how directron treated me as a consumer. Will be buying from them again!"

Rating 8/10

"When I clicked on the Yahoo privacy policy it came up with an empty page. I hope this is not a spam site."

Rating 10/10

"I've been purchasing desktops from Directron for over 15 years. This is my first laptop."

Rating 10/10

"Very Good and smooth buying experience. Use often"

Rating 8/10

"so cheap laptop refurbished
firs im found cheap laptop on united states

Rating 8/10

"Something was weird about payment through Amazon. I selected the first field as the address to ship to and the second one being the payment card and after hitting continue at the bottom of the page I got an error message saying I didn't enter a phone number. So I went back and manually entered a new shipping address and filled in the phone number section (still using Amazon). Even after that I got an error message. I figured to hell with this I will jut do it the good old fashioned way of not using Amazon. Seems like a cool feature but ultimately it's broken on my end. Boo!"

Rating 10/10

"The place to shop with reasonable prices and decent shipping prices. Just love that Directron."

Rating 6/10


Rating 10/10

"Lovely store, great customer service, will shop again."

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Directron.com is not a merchant member
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