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"COMPLETE SCAM!!! Do not order from this company! I ordered 2 flower girl dresses from them, tea length/well fitted - both came in the mail floor-length, poorly made, and both DIFFERENT fabric! After multiple emails to the company showing them the poorly made dresses, they admitted their mistake but still refuse to give me a refund. They are a complete scam and need to be shut down. Terrible customer service, terrible quality, and a total mess of product. Please DO NOT order anything from them!!!"
This review was modified by Leiah on May 24 2013 10:10:07 AM
"I ordered 2 bridesmaid dresses and was very happy with them. The communication was excellent and they were very helpful. The dresses were custom made and they arrive in only a couple of weeks. I was very impressed. I am definately buying more dresses from this site."
This review was modified by Sonyv on May 22 2013 05:02:37 PM
"I ordered on the 21st April and got my dress on 16th May, no chasing was required. During the time, you only get 2 emails, one is to confirm your order, another one is to confirm your order is now shipped (my order is in the UK and they used DHL).
This is my first time ordering from this website. I was quite nervous about my order as this website got lots of really bad reviews. I have to say I have no problem using this website at all. Both the delivery and quality of the dress were great and I have no complain.
One small comment will be the packing of the dress is really bad, my sky blue chiffon dress was only partly wrapped in a transparent plastic sheet. If there was any water split age during the shipment, I am sure that will be the end of my dress.
Also, there is no invoice within the package, but I didn't need to pay any import tax, compare to a similar dress I ordered from Light in the Box, which cost me 25% of the original price of the dress for import tax.
Ladies hope you will find this helpful. I do recommend this website to others and will order from this website again. But don't expect John Lewis customer service, it is more like buying stuffs from E bay."
"Happy with the dress, fitting and timing/shipping of the dress. The shipping was extremely expensive to Australia, but arrived on time and in good nick."
"Recieved dress in good condition. Very happy with colour, style and quality. I feel the sizes are bigger than Australian sizes. Will order using measurements when I order Bridesmaid Dresses. Thankyou, :)"
"I have ordered from DidoBridal before and was extremely happy with the quality of their dresses and the friendly customer service. I decided to purchase all six of my bridesmaids dresses from here (not to mention they are unique and only cost $140 per dress) as I have been really happy with the service. "
"I am happy with the cost and delivery cost, it took just over 3 weeks to come would be nice if it was a little quicker but other than that happy with the service, thankyou. "
"All charges Gould be up front, you do not at the last minute decide there are additional. Not good business practice to not know all shipping rates and to then decided to create them. I spoke with the head of international shipping for ups, those last fees you added do not exist. "
"COMPLETE SCAM!!! Do not order from this company! I ordered 2 flower girl dresses from them, tea length/well fitted - both came in the mail floor-length, poorly made, and both DIFFERENT fabric! After multiple emails to the company showing them the poorly made dresses, they admitted their mistake but still refuse to give me a refund. They are a complete scam and need to be shut down. Terrible customer service, terrible quality, and a total mess of product. Please DO NOT order anything from them!!!"