We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.


»
 
delias.com/

Apparel & Jewelry

 

All Customer Reviews (16)

sort by date, rating, likes

Rating 4/10 2/5
modified review posted Apr-05-2012

"It will be over a month after ordering for my items to arrive. They are expected to be hear in about 7 days.
Horrible shipping time. But have ordered from them before and was satisfied with the products. ...just not the shipping time and customer service. they take forever to process your order before shipping... like do they seriously need a month before they can ship?! also they claim their items are available and then after you place your order they keep changing their availability dates!! how could they sell me something and then say it wont be available til 2 more weeks and then keep changing it to more weeks of waiting. "

Rating 2/10 1/5
modified review posted Aug-07-2010

"A week later they said my order was ready for shipment. It took another six days before they said they shipped it. Then the tracking number didn't work. Four days alter we called to be told it would take another 2 weeks to receive it. Now that that date has passed and we still do not have it we called and they say they will overnight ship it to us the next business day. I don't trust that it will happen nor will I order from them again. They didn't even offer to refund the shipping of $12.50 either!! We'll be calling back for that request after we finally get the package a month after we ordered. Terrible online store."

Rating 8/10 4/5
modified review posted May-17-2010

"I bought some items for my daughter. She was happy with most. A few ran really really small so we returned. I took a while to get a refund. Overall I was happy just not sure if refunds are always this slow."

Rating 10/10 5/5
modified review posted Apr-08-2009

"Wow! Pretty impressed. Ordered a bathing suit on April 2nd and I got it today! Too bad it's snowing in April but it fits well so just a few more months and I can wear it :)"

Rating 2/10 1/5
modified review posted Jul-05-2007

"Delias is the worst company I have ever done business with!!! The stole money from me, I placed an order with them for a set price printed off the confirmation with the correct price stated on the invoice, then I get a higher amount charged to my credit card?!? They are out right thiefs and should be put out of business plain and simple!!! Lucky for me my Credit card company did flie charges against them and did a charge back and I was able to get my money back from them, but I hate that other will fall prey to them!"

Rating 2/10 1/5
modified review posted Jul-05-2007

"These people are theives, plain and simple. They ran a great sale, but refused to ship the items purchased. Then they charge your credit card for a higher amount then the merchandise and shipping of the original order. AVOID THEM!!!!"

modified review This review was modified by wynman on July 05 2007 03:23:27 PM
Rating 2/10 1/5
modified review posted Jul-03-2007

"I used a coupon I found online. Went through the checkout process without a problem. Received a perfect confirmation letter.
Only till I received the item did I come to realize I was charged a price "without" the coupon.
I was told that the coupon was invalid, so they add the amount automatically.
I told them they should notify me first that they changed the order and they should refund me.
They wouldn't listen and accused me abusing coupon.
Come on! Shouldn't their system identify which coupon is valid?
Plus, their price is not very good. I wouldn't buy anything without the coupon.

So use the coupon cautiously from this seller.
I strongly suspected this was a trick.
"

Rating 2/10 1/5
modified review posted Jun-26-2007

"Horrible service. Makes unauthorized charges without notice!"

Rating 2/10 1/5
modified review posted Jun-23-2007

"Absolutely horrible customer service. Got charged for "free shipping" and nobody replied my emails!!!
do not deal with this seller!!"

Rating 2/10 1/5
modified review posted Jun-23-2007

"I bought something from Delia's online store and was "charged $XX.XX" and waited patiently for my stuff. When I checked my credit card to verify price I was in shock. They charged me WAY more than what I paid for. They claimed it was my problem. Not only is it a week later and still no stuff but I have to deal with my Credit card now to get my money. Please, Delia's, at least change my email confirmation, before you steal my money. You guys are stupid cause I have proof.

On a side note...I want a job their cause I guess you can be really lazy there!!!"

modified review This review was modified by Mcgriff24 on July 03 2007 10:44:40 AM
 
See all Merchant Members »
wall street journal logo