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Stores > Cycle Gear, Springfield, VA
  • Cycle Gear, Spr Cycle Gear, Springfield, VA Elite Status

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    • ADDRESS
      7000 Spring Garden Dr
      Springfield, VA US
      22150
      Note: This is a local storefront
    •  
    • BUSINESS HOURS
      Mon-Thu: 10:00 AM -7:00 PM Fri:10:00 AM-8:00 PM Sat:9:00 AM-6:00 PM Sun:10:00 AM-5:00 PM
      GENERAL PHONE
      (703) 940-0958
      FAX
      n/a
    • SUPPORT EMAIL
      n/a
      SUPPORT PHONE
      n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review Cycle Gear, Springfield, VA by clicking a star below.
No Avatar

Verified Customer
Rating 10/10
5/5
2017-07-15

Good service

"Good staff plenty of options"


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Verified Customer
Rating 8/10
4/5
2017-07-11

Helpful staff, decent inventory and convenient location

"I arrived early on a Saturday morning to beat the traffic and heat. I was greeted warmly by helpful staff, and was happy to see decent inventory given the size of the store. I bought pants, boots and a jacket, and left happy with the overall experience. A nice alternative to the other options in the DC metro area. Prices are a bit higher in the store than online, but there's a cost to brick-and-mortar and it was nice to be able to try gear on for sizing. I will definitely recommend Cycle Gear to friends and family, and will be back in the future as I need new gear.

My only criticism: it would be nice if Cycle Gear could grow into a larger space and offer a bit more selection. This is the reason why I rated four rather than 5 stars.
"


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Verified Customer
Rating 10/10
5/5
2017-06-29

This place is SWEET.

"I was looking for ridding boots for a while. I would stop by the dealer where I bought my bike. They had really nice boots. I just didn't want to pay $250 and up for them. Then I went to cycle gear and found the same boot that was $289 for $150.
Not only was the product cheaper as I walked around the store, the service was great as well.
"


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Verified Customer
Rating 10/10
5/5
2017-06-24

Thank You !!

"Thxxxxxxxxxxxxxxxxx cxxccxx"


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Verified Customer
Rating 10/10
5/5
2017-06-19

they are awesome ... great service!!

"they take their time to give me a very good service thank you very much!"


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Verified Customer
Rating 8/10
4/5
2017-06-18

very convenient.

"I like the hours of service and the pricing compar to other places is very reasonable."


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Verified Customer
Rating 8/10
4/5
2017-06-05

First time rider

"As a first time rider, in can be daunting to visit and select appropriate gear. The salesperson walked me through the options and helped me pick the right gear."


AlexThompson-8826's Avatar

Verified Customer
Rating 10/10
5/5
2017-06-04

Small store, adequate stock, great customer service

"Much smaller store than previous stores that I have been to in SoCal, that being said they still organized and carry a very large stock of items for the size. Great customer service and I would say they have an adequate selection of products given the demographic of the area and mostly commuter style riding that is done. I would recommend this store to friends and family."


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Verified Customer
Rating 8/10
4/5
2017-05-26

Helpful staff

"Went in looking for a specific women's jacket but they didn't carry it in the store. Other women's jackets in my size were only available online. Went with a men's jacket instead. Staff was helpful and attentive. Would shop there again."


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Verified Customer
Rating 10/10
5/5
2017-05-22

Friendly service.

"Good prices and selection too."


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Verified Customer
Rating 10/10
5/5
2017-05-17

They had what I needed

"What more can I say. They had what I needed at a reasonable price. "


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Verified Customer
Rating 10/10
5/5
2017-05-14

Great staff

"The staff at Cycle Gear Springfield went out of their way to install and set up my new com system. Not an easy task with my modular helmet. "


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Verified Customer
Rating 10/10
5/5
2017-05-13

Great experience

"Everyone in store was so patient and helpful. Did not matter how many questions I had they worked with me until I was satisfied. "


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Verified Customer
Rating 10/10
5/5
2017-05-07

Amazing Staff

"The staff at the Springfield Cycle Gear is extremely helpful and welcoming. They take the time to talk to you and find out works best. They make you feel comfortable regardless of your knowledge and experience level. I definitely recommend this store to everyone."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-05-06

needed some kids boots

"I needed some boots for my daughter, wanted to be able to try them on to avoid having to do exchanges by mail. The previous Cycle Gear I shopped at in Austin was always in disarray- not necessarily a bad thing, since the stores are small and they almost always seemed to have what I needed, but it was always a roll of the dice with boots whether you'd be able to find the box with the size you were looking for.

Anyway the guys who work there were busy helping a couple get bluetooth helmets set up but checked if I needed anything. I don't mind since I prefer to hunt for stuff myself, and it kind of makes me happy shopping at a place where I can see that the staff know something and are happy to set it up for people, makes for a nice atmosphere, you know?

Fortunately we found the size we needed, the price was fine.

My only complaints are that I found a 20$ discount coupon I'd forgotten that I stuffed into my desk after I got home, so now I have to go back and blow it on something else. Also, it would be nice to be able to check store stock online since its kind of a haul to the store for me, but not a huge deal.
"


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