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"The staff was very friendly, as soon as I walked in they greated me and if I needed any help. They directed me to what I was looking for and gave me their opinions on what the best product for me was. Staff is very helpful"
"It was Ok, The sales woman asked the more experienced sales woman where the Item I wanted was. ( Motorcycle Cover )I did not like that one, ( it was blue and very light weight, just a dust cover ) and asked for a different one, color one level up in quality, Newer Sales Woman did not think so , but asked the more experienced Sales Woman for a product between the cheepest and most expensive and Coverssure enough there was one, That is the One I bought , since I already have the more expensive Cover.There is one problem though, not with the Sales People , with the Product, The Sport Bike Motorcycle cover ( Medium ) is too short in the Back, it only covers the upper half of my back wheel and tire. I tried the Cruiser Cover ( Large ) but it is too large, so had to return it to get the Medium one for Sport Bikes. Cycle Gear really needs to redesign the " Bilt " Standard Motorcycle Cover in size Medium , to include coverage to all of the Back Tire/Wheel.Unless Cycle Gear does that soon, ( a Redesign of the Medium Sport Bike Standard Cover ) I will look for another brand ( At a Different Motorcycle Shop ) in a couple of months when this one fades and is damaged by the Sun. "
Love their selection
"Great staff very friendly very helpful. "
Location Location Location
"Great welcome but never knew it's existence. Only if your looking for it. Drove on 152 every now and then for years and barely noticed the sign making a left to go to Gilroy DMV. Easy parking, it was near empty and really Large. A front or corner location would generate more business in my opinion."
The counter personal was great
"I had a issue with my helmet and they was able to give me to the right helmet that fits and works a lot better "
"They were really helpful I had an odd request and they found it and solved it. "
"Always friendly and great!"
Don't waist your time anywhere else
"Friendly and helpful staff had my part within 2 days fast easy ordering in store. Every competitor could not get part for 7 to 10 days and it was cheaper then the other 9 shops I called"
"Cycle Gear certainly hires great people. Everyone there were very friendly. They try help without trying to push a sale on you. It was a very relaxing and enjoyable shopping experience."
Always amazing service
"The team at the Gilroy Cycle Gear store are super friendly, very helpful and most of all, extremely knowledgeable about everything from gear to accessories. "
The manager is awesome
"I had blue toothe helmet issues and the staff was so helpful in getting everything replaced. The store manager was awesome everytime I go there she is friendly and helpful. Its the only store I use to by all of my motorcycle gear."
Great help. Always.
" I really like it how all the people that work there are always very helpful and engaging. The product knowledge is what really matters most for me. "
Great service associate
"The sales person was very helpful in locating what I was looking for. The product I selected, not so good! "
CUSTOMER SERVICE WAS THE BEST
"I DIDNT GET HER NAME BUT I CAN TELL YOU THIS. sHE WAS AWESOME WHEN IT CAME TO CUSTOMER SERVICE. I LEFT WITH MY HELMET AND SENA SYSTEM ALL INTACT WORKING BECAUSE SHE TOOK THE TIME TO MAKE SURE I GOT WHAT I WANTED. I WAS VERY HAPPY WHEN I LEFT YOUR STORE. "
Friendly helpful staff
"Great store. Staff is always helpful and attentive. "