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"Excellent merchant and products. No waiting for help or advice. Advice on purchase was excellent without steering me towards spending more money than I planned. Knowledge of products was outstanding. Definitely one of the best places I have shopped in a long time. Shipping is excellent and will do business again. This A+++++ company should be your first stop for cases and supplies."
"I haven't had the opportunity to come back to this site and post a comment about Jim and his business because I've been so busy with work, etc.
But I just had to.
Coolcases.com is a top-of-the-line business. I am more than pleased with the case that Jim custom built for me.
He's a stand-up guy with an honest approach to doing business. I completely enjoyed every step of the ordering process. Jim got on the phone with me and took his time talking to me, making sure I understood everything I needed to about the products he sells.
Absolutely a wonderful experience - thank you Jim - and I would highly recommend Jim at coolcases.com FIRST before you shop anywhere else.
"This was my first experience with coolcases.com and a very good one from start to finish. Jim Hanson(owner/operator) promptly responded to my questions and quickly delivered a quality product. Excellent vendor. Great personalized service. I highly recommend coolcases.com and would definetly do business with them again. "
"Ordered a custom case from them: communication was great, pricing was very good, and the custom mods were very nicely done indeed! If you wanting a custom modded case but can't handle a Dremel without amputating body parts, Coolcases.com is the "Go-To" place! They also sell stock cases and fans, including models which are hard to find anywhere else. "
"Top notch. Everything you could ask for. Fast, fair prices, high quality, and great after the purchase support. Jim even helped me several times with computer problems I was having that would not result in him making a sale to me. He has been very generous with his time and my purchase was probably pretty small compared to most."
"Not only did Jim at CoolCases respond very quickly to all my questions and concerns, he also made all the necessary changes to the case I ordered and shipped it very promptly.
Couple that with the fact that UPS delivered it a day earlier than they were scheduled to, and I'm a very happy camper.
The fit and finish on the customization is superb, and I can hardly wait to finish building my system using this case.
I'd not ony highly recommend CoolCases, but I would definitely order from them again in the future."
"Bought a nice quiet fan from Jim's site yesterday. I didnt get a chance to rate him back in 2000 when I bought my case from him so I will do so now.
I bought from Jim the additronics 7896-120 hotrod setup in the summer of 2000 before his webstore was even set up. Back then it was all done via email.
Happy to say that the case is still "cool" and that its gone trough many computer upgrades still keeping everything cool and quiet. Its probably the oldest component I have and its still great.
If you need a case and want to business with a guy who cares and who will treat you right, buy from Jim. "
"Bought a 300w Power Supply. The price was great for a good quality HEC unit. Placed the order at about 1 PM on the 7th, It went out on the 8th via UPS. Item arrived exactly aa ordered, works great. The owner even thanked me andsigned the packing slip/order himslef. That's a nice touch."
"Super communication and customer service...great prices and timely, well-packaged orders. What more could I ask for?"