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"Lowest price for biofinity on the net. Have ordered several times and shipping can be delayed a little by verification of prescription, but still good. Last order received wrong prescription for one eye. They either want to wait for you to return incorrect lens or buy another set until returned. When you are out of lenses and it was their mistake I think overnight delivery of correct lens should be policy, but they were a little arrogant saying you can buy at 1800lens for twice the price if you like. They could do better at customer service."
"Outstanding prices, very responsive emails, fast shipping! I've been using Contactlens.com for several years and they have always been right on top of it. Keep up the good work guys - I will be back!"
"Placed order, waited two weeks and order was never updated showed processing although my credit card was charged within 48 hours of order, contacted via email, the only good part was responsiveness by email since no one monitors their phones. When I was informed the one of my lenses was on back order which is fine except they never told me and charged me. Told me it would be in the following Tuesday (3 weeks now) and I would be sent tracking information. The following Saturday I emailed for a status because they never communicated anything other then order confirmation. When I was informed they would call the mfg on Monday and find out? Really? You charged me and had no status on my order, canceled but now I have to wait up to 30 days for my credit card to release the funds. Please beware that they charge you Immediatly whether your order has shipped or not, NO reputible Internet retailer should practice this."
"i cant praise the service i received enough ,they were fantastic. the customer care before i bought my lenses was the main reason i decided to buy from them and the actual lense were delivere within a week of me paying ."
"i found the website really easy to use and my lenses came in really good time. id recommend these to people to my friends no problem ."
"This was my first time ordering contacts online and contactlens.com could not have made the process easier. I was unsure what I needed to order and the customer service was extremely helpful. I will be ordering from them again!"
"I didn't recieve the $50 rebate they promised. "
"Contactlens.com has excellent customer service and they make it easy and simple to order my contacts. Their prices are some of the best I could find and they do not have any handling charges or other fees when checking out. The free shipping is an always welcome addition and can even fax or email your prescription right on their website, which helps get my order out even faster. They have even shipped out the same day as I place my order and are delivered very promptly.They have supplied my contacts for years and I always have a great experience. I would (and do) recommend them to anyone I know."
"I just want to say this service is AWFUL, I can truly see why people rather see their doctor, than deal with this nonsense. There is a one eight hundred number but there is no one to answer any questions on the other end, but contactlens.com has processed my payment of 193.29 with no problem. I just want to know where my contacts are?"
"I don't always take the opportunity to write reviews unless the service is outstanding. I am always leery of online purchases, especially when it comes to health care items. You just never know how long the shipping will take or if the merchant does, indeed have the items in stock for immediate shipment. A vendor can have the most elaborate and sophisticated website ever and still not deliver the goods...literally and figuratively!I looked at several online contact lens suppliers and chose contactlens.com based on their fantastic prices. Free shipping applies if your order total is over $49.99, but even with the shipping charges, the total price for my lenses was less than my local vision center and other online stores. I also appreciate when the vendor includes contact information about themselves on their website, where they are located and how to contact them, they are not trying to hide or make it difficult to get in touch with them. The order form was straightforward and simple to fill out.What really impressed me was the fast shipping! My order arrived in less than 3 business days. This is really critical when you've allowed your contact lens supply to dwindle to the last pair!Thumbs up to contactlens.com!"
"Excellent experience. They have the cheapest prices on the lenses I needed, they obtained prescription verification quickly, and were shipped quickly as well. Couldn't be more pleased."
"Let me first state that I ordered from three different locations since my prescription was ending in 3 days, which Wal-Mart nor Costco were willing to accept. I ordered from ContactLens.com, 1800AnyLens & Contact1st.com. I was afraid that some of them were going to reject my prescription, therefore I ordered from all these 3. ContactLens.com had the LOWEST price of them all 3, when you buy 4. I bought 4 packs for $23 each. The other sites had a low price of $26-$27 each.Shipping/Processing wise, it delivered as fast as 1800AnyLens in 3 business days. The expiration dates for the lens were about 3.5 years from the day I received them.Just be wary about the return policy, which charges a 15% restocking fee. But I'm not worried about it since I'm not returning them.I called them at first, but there was no answer, maybe because the store wasn't open yet? So I left a voicemail, then in 2 hours I receive a callback.Also, they notify you when they are shipped with a tracking number (if you pay for it)."
"I recently learned that ordering contact lenses online is much cheaper than ordering them directly from the optometrist's office. So, for the last two year's I've gotten my prescription from my optometrist and ordered my lenses online. I've searched and compared over 30 different websites every time I order contacts online, and taking into account the list price AND shipping, Contactlens.com is consistently the cheapest. I was a bit wary at first ordering from a website that is both affordable and not as well known (like 1-800-CONTACTS), but I would like to affirm that Contactlens.com is both reputable and responsible. The shipping can sometimes be a bit slow and the communication at times delayed, but its worthwhile purchasing from this company nonetheless. "
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