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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: Unit 2606, 26/F, Clifford Centre, 778-784 Cheung Sha Wan Road, Kowloon, HongKong
    • Contact: support@chinavasion.com
    • Phone: (852) 2724 7058
    • Customer Support: +44 (0)2088168120
    • Business Hours: 24/7 Live Chat and 1 Working Day Email Tickets
    • Fax: (852) 2724 7060

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.37/10 7.37/10
    Chance of future purchase: Rating 6.52/10 6.52/10
    Shipping & packaging: Rating 6.33/10 6.33/10
    Customer service: Rating 6.19/10 6.19/10
    Return/Replacement policy: Rating 5.96/10 5.96/10

What is this?

10,144 Customer Reviews

Rating 10/10
5/5
modified review posted

"delivering very fast, Thanks"

modified review Rep reply posted Oct-29-2014

chinavasion, Chinavasion.com rep has responded

“Thanks for your recognition. Chinavasion will keep on improving and being better on both service and product.”


Rating 2/10
1/5
modified review posted

"hi, yet dont have my good and i cant check your quality but de deliver time is so bad and no cheaper i can understand but i check the carrier web and are in germany since several days ago"

modified review Rep reply posted Oct-29-2014

chinavasion, Chinavasion.com rep has responded

“Hi,

We are sorry about the delay.

Could you please kindly let us know the order number? So we could check it for you.

For any orders placed, we would highly recommend Courier (DHL, UPS, FEDEX) as the shipping method, since the post has overload issue. Highly appreciated your understanding.

Any query, please feel free to contact support@chinavasion.com

Have a nice day!”


Rating 4/10
2/5
modified review posted

"In this moment - 29/10, i haven't received de item.

Thank you
"

modified review Rep reply posted Oct-29-2014

chinavasion, Chinavasion.com rep has responded

“Hi,

We are sorry about the delay.

Due to the postal issue, the package may still not be delivered to you. We are sorry about this issue.

Our shipping agent is tracing the package now, once we get any feedback, we will contact you.

For any orders placed, we would highly recommend Courier (DHL, UPS, FEDEX) as the shipping method, since the post has overload issue. Highly appreciated your understanding.

Any query, please feel free to contact support@chinavasion.com

Have a nice day!”


Rating 8/10
4/5
modified review posted

"Nice experience, cheap prices, nice client help"

modified review Rep reply posted Oct-28-2014

chinavasion, Chinavasion.com rep has responded

“Thanks for your recognition. Chinavasion will keep on improving and being better on both service and product.”


Rating 10/10
5/5
modified review posted

"it was good. The product came right on time. "

modified review Rep reply posted Oct-28-2014

chinavasion, Chinavasion.com rep has responded

“Thanks for your recognition. Chinavasion will keep on improving and being better on both service and product.”


Rating 10/10
5/5
modified review posted

"good service quick delivery"

modified review Rep reply posted Oct-27-2014

chinavasion, Chinavasion.com rep has responded

“Thanks for your recognition. Chinavasion will keep on improving and being better on both service and product.”


Rating 10/10
5/5
modified review posted

"Very professional, I will work with you again."

modified review Rep reply posted Oct-27-2014

chinavasion, Chinavasion.com rep has responded

“Thanks for your recognition. Chinavasion will keep on improving and being better on both service and product.”


Rating 10/10
5/5
modified review posted

"Great item will recommend company to friends and family"

modified review Rep reply posted Oct-27-2014

chinavasion, Chinavasion.com rep has responded

“Thanks for your recognition. Chinavasion will keep on improving and being better on both service and product.”


Rating 10/10
5/5
modified review posted

"Excellent service & quick delivery. Keep it up guys."

modified review Rep reply posted Oct-27-2014

chinavasion, Chinavasion.com rep has responded

“Thanks for your recognition. Chinavasion will keep on improving and being better on both service and product.”


Rating 8/10
4/5
modified review posted

"The instructions are poor meaning I have to search the Internet for information. But the items arrived in good condition ready to use. "

modified review Rep reply posted Oct-27-2014

chinavasion, Chinavasion.com rep has responded

“Thanks for your recognition. Chinavasion will keep on improving and being better on both service and product.”


Rating 10/10
5/5
modified review posted

"it took 21 days for three smartphones to arrive at Europe. Everything works flawlessly and is brand new. Nice. The next test is how long the smartphones will work without errors, and if they fail, is there a reliable customer service and a guarantee."

modified review Rep reply posted Oct-27-2014

chinavasion, Chinavasion.com rep has responded

“Thanks for your recognition. Chinavasion will keep on improving and being better on both service and product.”


Rating 10/10
5/5
modified review posted

"Customer service is good and was able to explain the delay in delivery of my item."

modified review Rep reply posted Oct-27-2014

chinavasion, Chinavasion.com rep has responded

“Thanks for your recognition. Chinavasion will keep on improving and being better on both service and product.”


Rating 10/10
5/5
modified review posted

"This time it take a little longer time,but I understand the problem in Hongkong"

modified review Rep reply posted Oct-26-2014

chinavasion, Chinavasion.com rep has responded

“Thanks for your recognition. Chinavasion will keep on improving and being better on both service and product.”


Rating 8/10
4/5
modified review posted

"Quick shipment, phone has arrived and has not had any issues yet, although the last phone purchased from Chinavasian was faulty and not able to be repaired in NZ which was quite inconvenient."

modified review Rep reply posted Oct-26-2014

chinavasion, Chinavasion.com rep has responded

“Thanks for your recognition. Chinavasion will keep on improving and being better on both service and product.”


Rating 10/10
5/5
modified review posted

"Very satisfied with the speed of the processing of my order and the possibility to monitor the processing status of my order. Also speed delivery to Europe through swiss post took only nine days."

modified review Rep reply posted Oct-26-2014

chinavasion, Chinavasion.com rep has responded

“Thanks for your recognition. Chinavasion will keep on improving and being better on both service and product.”


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