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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: Unit 2606, 26/F, Clifford Centre, 778-784 Cheung Sha Wan Road, Kowloon, HongKong
    • Contact: support@chinavasion.com
    • Phone: (852) 2724 7058
    • Customer Support: +44 (0)2088168120
    • Business Hours: 24/7 Live Chat and 1 Working Day Email Tickets
    • Fax: (852) 2724 7060

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.63/10 7.63/10
    Chance of future purchase: Rating 6.83/10 6.83/10
    Shipping & packaging: Rating 6.41/10 6.41/10
    Customer service: Rating 6.42/10 6.42/10
    Return/Replacement policy: Rating 6.32/10 6.32/10

What is this?

10,050 Customer Reviews

Rating 10/10
5/5
modified review posted

"I ordered my first phone from them (Rockdroid) about 2 weeks ago. Today I am ordering my second phone. Sturdy, impressive, waterproof, drop proof, great screen and great price. Note: I am also ordering 2 additional usb cords for the phones. Because of the waterproof, shockproof case, the tip needs to be longer to reach the phone. That is not a complaint....I'm happy the phone is difficult to get to.....less chance of water getting in! I love everything about this phone :)"

modified review Rep reply posted Sep-17-2014

chinavasion, Chinavasion.com rep has responded

“Thanks for your recognition. Chinavasion will keep on improving and being better on both service and product.”


Rating 10/10
5/5
modified review posted

"Great product, promompt delivery. Very satisfied with purchase"

modified review Rep reply posted Sep-17-2014

chinavasion, Chinavasion.com rep has responded

“Thanks for your recognition. Chinavasion will keep on improving and being better on both service and product.”


Rating 10/10
5/5
modified review posted

"I have dealt with many Chinese resellers. Without doubt, Chinavasion has been far and away the best I have ever dealt with. Although there was a small problem with my product (faulty cable), the matter was resolved without hesitation and I was constantly kept in the loop as to the steps they were taking to resolve the matter. I have a 100% working device and could not be happier. I would recommend Chinavasion to all who are looking for great service and value for money. Well done and please keep it up. I will be sure to buy from them again."

modified review Rep reply posted Sep-16-2014

chinavasion, Chinavasion.com rep has responded

“Thanks for your recognition. Chinavasion will keep on improving and being better on both service and product.”


Rating 10/10
5/5
modified review posted

"Swift delivery and adequate packaging.
Everything was as promised on the ChinaVision.com website !!
"

modified review Rep reply posted Sep-14-2014

chinavasion, Chinavasion.com rep has responded

“Thanks for your recognition. Chinavasion will keep on improving and being better on both service and product.”


Rating 10/10
5/5
modified review posted

"Fast delivery, phone arrived in optimal condition. I am very happy with my purchase. I bought a kingzone k1 turbo. Next time I buy again from China vasion "

modified review Rep reply posted Sep-14-2014

chinavasion, Chinavasion.com rep has responded

“Thanks for your recognition. Chinavasion will keep on improving and being better on both service and product.”


Rating 2/10
1/5
modified review posted

"Bought a phone. It arrived quickly and worked well for two days, and then ceased working without warning. I submitted a review on their website for the phone, and the site said it had been "accepted for moderation," which almost certainly means it won't be posted, because it was a negative review.

My personal experience was definitely 1-star. This review is for the reseller and not the product; the reseller is not worth dealing with in my opinion if they allow such faulty products to leave their warehouse. I chatted with customer service, and they suggested I take the phone to a "local professional," which is probably usually good advice, but it is dead obvious the phone is no longer functioning. I followed all reset procedures. They did not offer a replacement or even return.
"

modified review Rep reply posted Sep-11-2014

chinavasion, Chinavasion.com rep has responded

“Dear Sir ,

First, thank you for your feedback on http://www.resellerratings.com/

Sorry for the difficulty you are having with the product.

I have opened a new ticket for you about the item issue. Our technical support team is checking it now. Could you please kindly wait for a short time? We will try our best to solve the issue for you.

Any query, please feel free to contact us.

Have a nice day!”


Rating 10/10
5/5
modified review posted

"very accurate, shipping on time. "

modified review Rep reply posted Sep-10-2014

chinavasion, Chinavasion.com rep has responded

“Thanks for your recognition. Chinavasion will keep on improving and being better on both service and product.”


Rating 10/10
5/5
modified review posted

"I have bought several electronic digital devices from chinavasion and have been pleased with the quality and handling of my order, the prices are fair and items are shipped promptly and arrive in commercial grade packaging, the customer service can be very helpful in finding products and information to help with your shopping experience."

modified review Rep reply posted Sep-08-2014

chinavasion, Chinavasion.com rep has responded

“Thanks for your recognition. Chinavasion will keep on improving and being better on both service and product.”


Rating 10/10
5/5
modified review posted

"Got the product in a week with Signature Certified Post in US. All are brand new"

modified review Rep reply posted Sep-08-2014

chinavasion, Chinavasion.com rep has responded

“Thanks for your recognition. Chinavasion will keep on improving and being better on both service and product.”


Rating 10/10
5/5
modified review posted

"Just the item i wanted - u r brilliant, cost-effective and i will shortly purchase again from u"

modified review Rep reply posted Sep-08-2014

chinavasion, Chinavasion.com rep has responded

“Thanks for your recognition. Chinavasion will keep on improving and being better on both service and product.”


Rating 10/10
5/5
modified review posted

"buen dia toda la atencion fue maravillosa buenos equipos "

modified review Rep reply posted Sep-08-2014

chinavasion, Chinavasion.com rep has responded

“Thanks for your recognition. Chinavasion will keep on improving and being better on both service and product.”


Rating 10/10
5/5
modified review posted

"Awesome Product. Good Communication through online chat with prompt replies."

modified review Rep reply posted Sep-04-2014

chinavasion, Chinavasion.com rep has responded

“Thanks for your recognition. Chinavasion will keep on improving and being better on both service and product.”


Rating 8/10
4/5
modified review posted

"

We got a unexpected tax charge?
"

modified review Rep reply posted Sep-04-2014

chinavasion, Chinavasion.com rep has responded

“Thanks for your recognition. Chinavasion will keep on improving and being better on both service and product.”


Rating 10/10
5/5
modified review posted

"I was impressed with the speedy delivery to the Cook Islands. So far I am enjoying the product. Very satisfied with it and loving it very much."

modified review Rep reply posted Sep-04-2014

chinavasion, Chinavasion.com rep has responded

“Thanks for your recognition. Chinavasion will keep on improving and being better on both service and product.”


Rating 10/10
5/5
modified review posted

"Great phone very very pleased with it . The battery doesnt suck and the camera is awesome for theprice of the phone."

modified review Rep reply posted Sep-04-2014

chinavasion, Chinavasion.com rep has responded

“Thanks for your recognition. Chinavasion will keep on improving and being better on both service and product.”


Chinavasion.com is a Merchant Member! Learn more

Chinavasion.com is a merchant member
Chinavasion.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,849 merchant members.