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Ratings Rating
Store Information Store Info
Full Rating Profile
  • Rating 8.20/10 8,535 reviews

    8.20 / 100
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    Chinavasion.com is a merchant member
    Chinavasion.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,877 merchant members.
  • Chinavasion.com contact information

    • Address: Unit 2603, 909 Cheung Sha Wan Road, Kowloon, Hong Kong
    • Contact: support@chinavasion.com
    • Phone: +1 845 6525883
    • Customer Support: +44 (0)2088168120
    • Business Hours: 24/7 Live Chat and 1 Working Day Email Tickets
    • Fax: +86-755-26647679

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review profile

    Product & services pricing Rating 7.45/10 7.45/10
    Chance of future purchase: Rating 7.03/10 7.03/10
    Shipping & packaging: Rating 6.13/10 6.13/10
    Customer service: Rating 6.92/10 6.92/10
    Return/Replacement policy: Rating 6.83/10 6.83/10

All 8,535 Customer Reviews

Rating 2/101/5
modified review posted

"goods have not arrived and tracking system dis not update for 2 weeks "

modified review reply posted Apr-21-2014

chinavasion, Chinavasion.com rep has responded

“Hi,

We are sorry about the delay.

The order was actually shipped out from Chinavasion warehouse on 2014-04-01.

However, due to the postal issue, the package may still not be delivered to you. We are sorry about this issue.

Our shipping agent is tracing the package now, once we get any feedback, we will contact you.

For any orders placed, we would highly recommend Courier (DHL, UPS, FEDEX) as the shipping method, since the post has overload issue. Highly appreciated your understanding.

Any query, please feel free to contact support@chinavasion.com

Have a nice day!”



Rating 4/102/5
modified review posted

"I have no clue where my package is!

First off, Chinavasion sends me a wrong tracking number.
Second, I was pretty much told I was wrong about my questions regarding my tracking number by customer service.
Third, they send me a new tracking number..
Fourth, after 2 weeks, still waiting.
USPS states that the package has left Singapore 4-11-14
I just want to know where my package is!

I really want to buy from this site again, but they are making it hard when their tracking system is out of whack. I want to know how everyone else got their package "quickly"
"

modified review reply posted Apr-21-2014

chinavasion, Chinavasion.com rep has responded

“Hi,

We are sorry about the delay.

The order was actually shipped out from Chinavasion warehouse on 2014-04-10.

However, due to the postal issue, the package may still not be delivered to you. We are sorry about this issue.

Our shipping agent is tracing the package now, once we get any feedback, we will contact you.

For any orders placed, we would highly recommend Courier (DHL, UPS, FEDEX) as the shipping method, since the post has overload issue. Highly appreciated your understanding.

Any query, please feel free to contact support@chinavasion.com

Have a nice day!”

Rating 10/105/5
modified review posted

"quick service and kept me informed about my shipment. Thank you."

modified review reply posted Apr-21-2014

chinavasion, Chinavasion.com rep has responded

“Thanks for your recognition. Chinavasion will keep on improving and being better on both service and product.”

Rating 10/105/5
modified review posted

"Took 2 weeks to receive my order. But i am very satisfied with the phone. "

modified review reply posted Apr-21-2014

chinavasion, Chinavasion.com rep has responded

“Thanks for your recognition. Chinavasion will keep on improving and being better on both service and product.”

Rating 10/105/5
modified review posted

"Fantastic and amazing!!!! Chinavasion is a must for everyone, I haver ordered over and over again, cant wait to order my next item. Just received Mobile thc w200s, super great, now my mother in law wants one and so my colleague. Hence why I order so many mobiles. Adrian Vella from Malta Europe. HIGHLY recommend!"

modified review reply posted Apr-21-2014

chinavasion, Chinavasion.com rep has responded

“Thanks for your recognition. Chinavasion will keep on improving and being better on both service and product.”

Rating 10/105/5
modified review posted

"I received the ordered item as to my. whole satisfaction .I will recommend this web site for dealing."

modified review reply posted Apr-21-2014

chinavasion, Chinavasion.com rep has responded

“Thanks for your recognition. Chinavasion will keep on improving and being better on both service and product.”

Rating 10/105/5
modified review posted

"I'm satisfy by the product"

modified review reply posted Apr-21-2014

chinavasion, Chinavasion.com rep has responded

“Thanks for your recognition. Chinavasion will keep on improving and being better on both service and product.”

Rating 10/105/5
modified review posted

"Very good camera, good picture quality, fast delivery"

modified review reply posted Apr-21-2014

chinavasion, Chinavasion.com rep has responded

“Thanks for your recognition. Chinavasion will keep on improving and being better on both service and product.”

Rating 10/105/5
modified review posted

"HELLO,
très satisfait du smartphone que j'ai commandé en plus rooté,juste les leds qui ne fonctionne pas,livraison rapide,je conseille se site,merci.
"

modified review reply posted Apr-21-2014

chinavasion, Chinavasion.com rep has responded

“Thanks for your recognition. Chinavasion will keep on improving and being better on both service and product.”

Rating 10/105/5
modified review posted

"Jes, i am very satisfied. The product is coming in time and at good situation. Thanks very much."

modified review reply posted Apr-21-2014

chinavasion, Chinavasion.com rep has responded

“Thanks for your recognition. Chinavasion will keep on improving and being better on both service and product.”

Rating 10/105/5
modified review posted

"The product was delivered as per the agreement and I was pleased with the care taken to ensure the contents of the parcel was well protected from damage by more than adequate packaging. The product itself was exactly as described and I am extremely delighted with it. Overall the service was excellent and I would not hesitate to recommend this company to my friends."

modified review reply posted Apr-21-2014

chinavasion, Chinavasion.com rep has responded

“Thanks for your recognition. Chinavasion will keep on improving and being better on both service and product.”

Rating 10/105/5
modified review posted

"Excellent service. Delighted with my purchase and speedy delivery. Tracking great service."

modified review reply posted Apr-21-2014

chinavasion, Chinavasion.com rep has responded

“Thanks for your recognition. Chinavasion will keep on improving and being better on both service and product.”

msuited's Avatar
Vught, Netherlands
Rating 10/105/5
modified review posted

"Whatsapp you see is what you get in a reasonable delivery time"

modified review reply posted Apr-21-2014

chinavasion, Chinavasion.com rep has responded

“Thanks for your recognition. Chinavasion will keep on improving and being better on both service and product.”

Rating 10/105/5
modified review posted

"Product was exactly what expected, in terms of quality, very nice delivery time, the only surprise was about the 25 euros of customs.
I am very satisfied about Chinavasion and I conseil it to all people that want to have business with serious company
"

modified review reply posted Apr-21-2014

chinavasion, Chinavasion.com rep has responded

“Thanks for your recognition. Chinavasion will keep on improving and being better on both service and product.”

Rating 10/105/5
modified review posted

"Very good web . Good quality , good price and a un Very happy with her costumer atention service"

modified review reply posted Apr-21-2014

chinavasion, Chinavasion.com rep has responded

“Thanks for your recognition. Chinavasion will keep on improving and being better on both service and product.”