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Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: Unit 2606, 26/F, Clifford Centre, 778-784 Cheung Sha Wan Road, Kowloon, HongKong
    • Contact: support@chinavasion.com
    • Phone: (852) 2724 7058
    • Customer Support: +44 (0)2088168120
    • Business Hours: 24/7 Live Chat and 1 Working Day Email Tickets
    • Fax: (852) 2724 7060

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.56/10 7.56/10
    Chance of future purchase: Rating 6.74/10 6.74/10
    Shipping & packaging: Rating 6.23/10 6.23/10
    Customer service: Rating 6.30/10 6.30/10
    Return/Replacement policy: Rating 6.51/10 6.51/10

What is this?

9,845 Customer Reviews

No Avatar
czech republic
Rating 10/10
5/5
modified review posted

"chinavasion is best seller of electronics goods. quality goods, fast delivery and very good support. its indicates one. FIVE STARS"

modified review Rep reply posted Jul-30-2014

chinavasion, Chinavasion.com rep has responded

“Thanks for your recognition. Chinavasion will keep on improving and being better on both service and product.”


Rating 2/10
1/5
modified review posted

"Could make a very simple change to an order, had to make multiple orders to get minimum quantity, then when asked to ship on one box, was able to, however still charged shipping on two boxes.

Site is unable to deal with any quantity over $1000 an order, making them mostly useless to large volume shipments.

Site help couldn't seem to comprehend many basic requests and questions. This may be due to language barrier issues, so I can not be sure if this is incompetence or not.
"

modified review Rep reply posted Jul-30-2014

chinavasion, Chinavasion.com rep has responded

“Dear Sir,

Thank you for your feedback.

Since you had placed two orders, so the shipping fee is for two parcels.

We could accept the payment over 1000 USD by Bank transfer. For Paypal payment, we could only the payment lower than 1000 USD for Thailand.

Any query, please feel free to contact support@chinavasion.com

Have a nice day!”


Rating 2/10
1/5
modified review posted

"Warning!! Stay Away From Chinavasion. I Received A Tablet Which Has Many Problem And Said To Me Make Us Videos Fist Of The Problem And Send To Us.
Big Problems With That, You Can Not Take Videos Of Software Hardware Defects Unless You Run A Significant Length Of Video In Most Cases. One Of My Troubles Was The Screen Brightness Would Flicker Intermittently. On Example. Also, I Ordered A Extra Charger With Cable And Never Received It Even Though I Paid For It. All I Can Say Is Buy At Amazon Or A Place That Will Accept Legitimate Defective Products Without Condition And Extensive Evidence. Buy There At Your Own Risk.
"

modified review Rep reply posted Jul-30-2014

chinavasion, Chinavasion.com rep has responded

“Hi,

We are sorry for the trouble brought to you due to the item issue.

You can forwarded your feedback to our technical team, so that they can read your description of the problem and offer our technical help instantly.

You could send any photo or video to demonstrate the issue to chinavasion.com@gmail.com and CC support@chinavasion.com if you think it is necessary & helpful.

Have a nice day!”


Rating 8/10
4/5
modified review posted

"Phone works great, wish I would have had more tracking info during shipping but overall a good company."

modified review Rep reply posted Jul-30-2014

chinavasion, Chinavasion.com rep has responded

“Thanks for your recognition. Chinavasion will keep on improving and being better on both service and product.”


Rating 2/10
1/5
modified review posted

"Plugged the unit in to charge for approximately 1 hour during lunch break when I came back the unit would no longer function, screen flashed on and off no software would load, main screen would flash for a second then machine shut down and did nothing, Basically wasted my money so not happy with the actual product at all."

modified review Rep reply posted Jul-30-2014

chinavasion, Chinavasion.com rep has responded

“Hi,

We are sorry for the trouble brought to you due to the item issue.

You can forwarded your feedback to our technical team, so that they can read your description of the problem and offer our technical help instantly.

You could send any photo or video to demonstrate the issue to chinavasion.com@gmail.com and CC support@chinavasion.com if you think it is necessary & helpful.

Have a nice day!”


Rating 10/10
5/5
modified review posted

"Very, very easy y very good, all O.K."

modified review Rep reply posted Jul-30-2014

chinavasion, Chinavasion.com rep has responded

“Thanks for your recognition. Chinavasion will keep on improving and being better on both service and product.”


Rating 8/10
4/5
modified review posted

"Fast service and quality product"

modified review Rep reply posted Jul-30-2014

chinavasion, Chinavasion.com rep has responded

“Thanks for your recognition. Chinavasion will keep on improving and being better on both service and product.”


Rating 10/10
5/5
modified review posted

"Excellent customer service. Fast shipping."

modified review Rep reply posted Jul-30-2014

chinavasion, Chinavasion.com rep has responded

“Thanks for your recognition. Chinavasion will keep on improving and being better on both service and product.”


Rating 10/10
5/5
modified review posted

"package arrived earlier than expected in a protective package. Excellent, will order again from Chinavasion!"

modified review Rep reply posted Jul-30-2014

chinavasion, Chinavasion.com rep has responded

“Thanks for your recognition. Chinavasion will keep on improving and being better on both service and product.”


Rating 4/10
2/5
modified review posted

"the product not respect your description, because i can not syncronize nor the phonebook or messages: for this problem they are not firmware update. Also the item does not have a user's manual clear."

modified review Rep reply posted Jul-30-2014

chinavasion, Chinavasion.com rep has responded

“Hi,

We are sorry for the trouble brought to you due to the item issue.

You can forwarded your feedback to our technical team, so that they can read your description of the problem and offer our technical help instantly.

You could send any photo or video to demonstrate the issue to chinavasion.com@gmail.com and CC support@chinavasion.com if you think it is necessary & helpful.

Have a nice day!”


Rating 10/10
5/5
modified review posted

"Everything was excellent, not the first time that i buy..."

modified review Rep reply posted Jul-30-2014

chinavasion, Chinavasion.com rep has responded

“Thanks for your recognition. Chinavasion will keep on improving and being better on both service and product.”


Rating 6/10
3/5
modified review posted

"within my expectation (Satisfied)"

modified review Rep reply posted Jul-30-2014

chinavasion, Chinavasion.com rep has responded

“Thanks for your recognition. Chinavasion will keep on improving and being better on both service and product.”


Rating 2/10
1/5
modified review posted

"I have not received anything"

modified review Rep reply posted Jul-30-2014

chinavasion, Chinavasion.com rep has responded

“Hi,

We are sorry about the delay.

Our shipping agent is tracing the package now, once we get any feedback, we will contact you.

For any orders placed, we would highly recommend Courier (DHL, UPS, FEDEX) as the shipping method, since the post has overload issue. Highly appreciated your understanding.

Any query, please feel free to contact support@chinavasion.com

Have a nice day!”


Rating 10/10
5/5
modified review posted

"Very quick turnaround. Optimum product and my friends were impressed so much so that I will be ordering some more in the VERY near future for them! I already have two orders!"

modified review Rep reply posted Jul-30-2014

chinavasion, Chinavasion.com rep has responded

“Thanks for your recognition. Chinavasion will keep on improving and being better on both service and product.”


Rating 8/10
4/5
modified review posted

"Quick delivery, misunderstanding in order"

modified review Rep reply posted Jul-30-2014

chinavasion, Chinavasion.com rep has responded

“Thanks for your recognition. Chinavasion will keep on improving and being better on both service and product.”


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Chinavasion.com is a merchant member
Chinavasion.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,875 merchant members.