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Full Rating Profile
CHEFS CatalogCoupons
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.00/10 5.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: Rating 2.50/10 2.50/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

4 Customer Reviews

Rating 4/10
modified review posted

"After being a customer for 2 decades - I ordered on sale in August, metal bowls. ok, no stock backordered (but still promoted online & in print). In October finally get an email that my paypal account was not active - I fixed. But CHEFS just cancels my order and telsl me in November I have to re-0rder. this is service? after spending 100s & this is all because of their poor stock planning."

modified review This review was modified by Madeiros on November 03 2014 01:45:48 PM

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CHEFS Catalog User
Rating 2/10
modified review posted

"I placed an order on August 24th 2014 with 2 day shipping. Immediately the order went through I noticed that the shipping address was incorrect and called into Chef's to correct it. They said they corrected it by did not. I also emailed a request and got a confirmation on August 26th confirming that the shipping address had been correctly changed. I then later received a phone call to say that the address had not been changed. Frustrated I attempted to cancel the order but I was told that the address would be changed with Fedex and my gift would arrive on August 29th 2014. The gift did not arrive. I called Chefs and was told that the address was never changed.

I would NEVER EVER purchase from this store again. Their customer service is outsourced, one hand has no idea what the other is doing. It also appears that Chefs has been purchased by Target and had I known this I would never have made the purchase in the first place do to security concerns and inefficient shipping from Target. It is also very misleading not to advertise the Target name on the website.

If you want your items delivered on time and want to be able to speak to a customer service person that can actually provide customer service your best bet is not to use CHEFS.

Rating 2/10
modified review posted

"Ordered a backordered product... no big deal. Expected ship date was 12/14, no wait, now its 12/21, oops now it is 12/28. Hope someday I receive my order."

Rating 2/10
modified review posted

"I ordered an in-stock item and paid extra for next day delivery because I needed it urgently to replace a broken BBQ at a vacation rental property. FOUR DAYS LATER I get a call asking to confirm the shipping address "as a courtesy." Granted there was a one-day holiday in there, but still, wouldn't you think asking for overnight delivery meant the customer was in a rush to get the item? Be skeptical if you are at all in a hurry, regardless of how much you pay for shipping."

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