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e.g. Such as Zappos, Newegg | browse by category » or best/worst »
"Ordered a backordered product... no big deal. Expected ship date was 12/14, no wait, now its 12/21, oops now it is 12/28. Hope someday I receive my order."
"I ordered an in-stock item and paid extra for next day delivery because I needed it urgently to replace a broken BBQ at a vacation rental property. FOUR DAYS LATER I get a call asking to confirm the shipping address "as a courtesy." Granted there was a one-day holiday in there, but still, wouldn't you think asking for overnight delivery meant the customer was in a rush to get the item? Be skeptical if you are at all in a hurry, regardless of how much you pay for shipping."