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  • carparts.com carparts.com Elite Status

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  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.45/10 7.45/10
    Chance of future purchase: Rating 6.88/10 6.88/10
    Shipping & packaging: Rating 7.40/10 7.40/10
    Customer service: Rating 6.29/10 6.29/10
    Return/Replacement policy: Rating 5.00/10 5.00/10
Voice your opinion! Review carparts.com by clicking a star below.
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Verified Customer
Rating 8/10
4/5
2017-03-21

"Shipped pretty quickly. Received exactly what we ordered and it worked like it was supposed to work. Positive experience with no issues
"

This review was modified by LaserLemonFlamingo on March 23 2017 10:45:01 PM

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Verified Customer
Rating 10/10
5/5
2017-03-21

100% service satisfaction

"awesome pricing and variety of parts"

This review was modified by PearAnglerfish on March 23 2017 07:45:01 PM

JohnRegrut Sr's Avatar

Verified Customer
Rating 10/10
5/5
2017-03-21

real good deal

"i got the item real fast and i am sure it will do a great job."

This review was modified by JohnRegrut Sr on March 23 2017 04:00:02 PM

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Verified Customer
Rating 10/10
5/5
2017-03-20

I was very pleased with the items that I got and were sent fast

"Great "

This review was modified by swelch8294 on March 22 2017 05:30:02 PM

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Verified Customer
Rating 8/10
4/5
2017-03-20

"great response all parts were what was ordered"

This review was modified by ajbollmann on March 22 2017 05:30:02 PM

Rating 4/10
2/5
2017-03-20

Unwanted telemarketing calls

"UPDATE: CARPARTS has called to explain that they did not sell my phone number; the call was a robo computer call from a different company associated with CARPARTS trying to tell me my ordered parts are out of stock. The robo call does not leave a message it just hangs up when they try to reach you.
CARPARTS also has explained that the part I ordered is actually incorrectly described on the web site and is actually not available for the price listed ($91.00); they do however have a part that will fit for $228.00. Unfortunately that is out of my budget. They are trying but can really offer no satisfaction as they will not stand behind the incorrect web site description and price.

ORIGINAL REVIEW: After placing my order I find my phone number has been sold/given to a telemarketing company out of Chicago. Not cool. Think twice about using this company if they do not respect your personal privacy.
"

This review was modified by MRaum on March 22 2017 04:15:01 PM

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Verified Customer
Rating 10/10
5/5
2017-03-20

Better than expected

"Or ordered an catalytic converter system for my M-B ML 500, both sides, 4 converters. It was advertised as a "bolt in" system . . . and it was. No adjustments, welding or cutting necessary. Every bit as good as the factory set up at less than half the price."

This review was modified by jdfenner on March 22 2017 11:45:02 AM

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Verified Customer
Rating 10/10
5/5
2017-03-20

"very satisfied great fit. Will buy here next time also."

This review was modified by k_hatfield_9 on March 22 2017 09:45:01 AM

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Verified Customer
Rating 10/10
5/5
2017-03-20

Part sale professionals

"Have dealt with Carparts.com for many years, and have had only one issue recently over part delivery and tracking. They handled the matter very promptly and professionally."

This review was modified by tim_mccarty on March 22 2017 07:30:01 AM

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Verified Customer
Rating 6/10
3/5
2017-03-19

SLOW shipping

"I ordered on Sunday.....the tracking showed it sat at the facility until WED & then arrived Friday. I even called & they said ..OKAY it was ready for shipping on Monday morning you will get it WEDNESDAY...I said it IS Wednesday...& they said right. Like I did not know the day of the week...BUY the part did arrive & it did fit...I think the small box "just behind a door" so to speak & went out AFTER I called..."

This review was modified by twocookswithlovecatering on March 21 2017 09:00:09 PM

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Verified Customer
Rating 10/10
5/5
2017-03-19

Fast & fit great

"Delivered on time, installed in minutes, no problem, great price"

This review was modified by eknudten7 on March 21 2017 06:45:02 PM

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Verified Customer
Rating 10/10
5/5
2017-03-19

"Items were exactly as described and arrived when promised. Very easy to work with. "

This review was modified by Pegnbart on March 21 2017 03:30:02 PM

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Verified Customer
Rating 10/10
5/5
2017-03-19

2005 honda Deer crash

"easy to work with, headlights, hood kit, grill, bumper cover, ac condenser . all fit well and on time can't ask for more."

This review was modified by ellms on March 21 2017 03:15:02 PM

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Verified Customer
Rating 10/10
5/5
2017-03-19

Buy from here.

"Fast shipping, good selection, ease of ordering , quality parts, and great price !"

This review was modified by dmullins1954 on March 21 2017 02:45:02 PM

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Verified Customer
Rating 6/10
3/5
2017-03-19

Works but...

"Got the tail light for my 2006 MB S430, it works but an alert message pops up each time i start. "

This review was modified by adlaisr on March 21 2017 09:15:01 AM

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