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RatingsRating
Store InformationStore Info
Full Rating Profile
  • carparts.com carparts.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.91/10 7.91/10
    Chance of future purchase: Rating 7.47/10 7.47/10
    Shipping & packaging: Rating 8.11/10 8.11/10
    Customer service: Rating 7.01/10 7.01/10
    Return/Replacement policy: Rating 6.48/10 6.48/10

11,390 Customer Reviews

Rating 10/10
5/5
modified review posted

"The size of the part was larger and at first I thought it was not going to work. It would have been helpful with some instructions or some guidance when the part is not OEM. "


Rating 10/10
5/5
modified review posted

"The part was delivered in a timely manner."


Rating 10/10
5/5
modified review posted

"Very happy with order and services "


Rating 10/10
5/5
modified review posted

"Quick and accurate service. Will shop with you again."


Rating 10/10
5/5
modified review posted

"Good service. No damages to part ordered. "


Rating 10/10
5/5
modified review posted

"part arrived quickly and in good condition."


Rating 10/10
5/5
modified review posted

"Received exactly what I ordered in a timely manner and at a lower cost than many other sites. Very happy with the service."


Rating 10/10
5/5
modified review posted

"It was a breeze; and the part fit! YEAH! NICE WORK. THANKS"


Rating 10/10
5/5
modified review posted

"Order was filled promptly and the price was very reasonable. Thank you so much . "


Rating 10/10
5/5
modified review posted

"Car parts.com really worked for me! I had an expensive dealer only repair which I was able to do for much less than what the dealer quoted and the parts were sent directly to my home. In fact, I began the replacement of 2 fuel pumps and fuel filter in a 2004 VW Touareg on a Thursday around 2pm while awaiting the seals. According to the web tracking, I knew when my final parts would arrive and I was able to get it done while awaiting those parts . My 10 year old son was amazed and surprised when the UPS truck delivered the final part right on time! I am very happy with the prices and the service. The parts were an exact replacement of what was previously installed at the factory. It was really nice to deal with a company that did what they advertised on the internet! Good job! I have told my friends and family of this company."


Rating 4/10
2/5
modified review posted

"I ordered a replacement rear bumper for our truck and received it very fast. Looked great except that the bolts were too big for the holes on the truck, the light assembly did not match up to the original one on the truck and the step pad was cracked. Also all the bolts were just thrown in the box and not in a bag. Thank goodness my husband is handy and he had to grind the holes for the bolts and re-wire the light assembly kit. Very poor quality on making sure everything matches the original vehicle."


Rating 10/10
5/5
modified review posted

"Paid way less than at a famous auto part store for the exact needed part! It may not have the famous warranty auto parts stores do but I got my vehicle fixed without handing half my paycheck out. I will check carparts.com for all my auto part needs as a ritual. Thank you."


Rating 8/10
4/5
modified review posted

"item was damged during shipping, either from poor protection and boxing or rough handling by shipper. Either way, a replacement was sent quickly. Satisfied with the part. It's what i expected and good quality."


Rating 10/10
5/5
modified review posted

"My order came in a few like they said it would. Everything was fine no damage very well satisfied "


Rating 10/10
5/5
modified review posted

"Very quick to arrive, good parts, inexpensive"


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carparts.com is a merchant member
carparts.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,838 merchant members.