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RatingsRating
Store InformationStore Info
Full Rating Profile
  • carparts.com carparts.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.30/10 7.30/10
    Chance of future purchase: Rating 6.83/10 6.83/10
    Shipping & packaging: Rating 7.90/10 7.90/10
    Customer service: Rating 6.45/10 6.45/10
    Return/Replacement policy: Rating 6.32/10 6.32/10

12,700 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5

"Order was on time and right no issues at all"


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Verified Customer
Rating 4/10
2/5

"Ordered via iPhone filled out completely and had two seperate addresses one for billing one for shipping. Placed order, received receipt and noticed both addresses the same thus shipping to wrong address. Immediately called customer service and asked them to correct shipping address. Lip service resulted in item being shipped to wrong address. Next day item was shipped and they would do nothing for me. 40.00 to ship to correct address don't use a company with poor customer service!!"


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Verified Customer
Rating 10/10
5/5

"All the parts came in and fit perfectly. You guys delivered. I will definitely be coming back for all my car parts. "


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Verified Customer
Rating 10/10
5/5

"CarParts.com provides a site that is easy to search and find the correct part.

Carparts.com provides many parts, all at a good price.

CarParts.com delivered quality parts in a timely fashion.
"


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Verified Customer
Rating 2/10
1/5

"i give this site a one star bc they sent the wrong part and the customer service was aggravating. They can barely speak english and very repetitive, making my call an hour long.In the end i was transferred over to parts department and they did great got my problem solved. But the customer service was horrible and showed no remorse for their mistake. And my refund is less my handing fee."


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Verified Customer
Rating 6/10
3/5

"My order was partially filled with a needed tool being delivered but not the alternator. I'm not sure (didn't understand) whether the alternator is going to ship. Not available? Pricing is great but not so much if product is advertised but cannot be received.

Please let me know.

Blessings
Jim Dooley
615-430-7612
"


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Verified Customer
Rating 10/10
5/5

"I ordered a replacement tail light cover on Wed. 8/5 around 10PM, using amazon to pay. On Thursday, I received an email with a fedex tracking #. I received package via fedex on Monday 8/10 (2 business days later). I got a mom/pop mechanic to replace cracked tail light. The replacement from carparts.com looks like it were original.

"


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Verified Customer
Rating 10/10
5/5

"great prices easy to use fast shipping"


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Verified Customer
Rating 2/10
1/5

"wheres the running boards i ordered a week and a half ago?would like to know."


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Verified Customer
Rating 2/10
1/5

"Pricing is the best and are quality parts. Highly recommend!"


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Verified Customer
Rating 10/10
5/5

"Easy to locate the part I needed, quick turn around on shipping my part an delivery was on time as when I needed it to be there."


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Verified Customer
Rating 10/10
5/5

"Good overall experience, Shipping was too high considering it was ground "


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Verified Customer
Rating 10/10
5/5

"Quick, easy ordering! The part we got was exactly the part we ordered, and it shipped in a timely manner."


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Verified Customer
Rating 10/10
5/5

"The website was easy to use, the part came quickly and on-time."


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Verified Customer
Rating 10/10
5/5

"The price for the radiator was the best that I was able to find and it shipped very quickly. I will be using carparts.com for any future purchases. "


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carparts.com is a merchant member
carparts.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,715 merchant members.