We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > carparts.com

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
  • carparts.com carparts.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.76/10 7.76/10
    Chance of future purchase: Rating 6.92/10 6.92/10
    Shipping & packaging: Rating 6.50/10 6.50/10
    Customer service: Rating 6.89/10 6.89/10
    Return/Replacement policy: Rating 6.76/10 6.76/10

14,689 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-10

Needed Brakes

"They had very competitive prices and very fast shipping. Looks like i am going to buy some more parts from CarParts"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-10

Zip Pop!

"Received my Subaru taillight lens assembly precisely as scheduled and saved approximately $320 versus manufacturer parts cost and dealer installation. Five screws out and in. Perfect fit and perfect color match."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-10

Definitely recommended

"Affordable price with fast delivery "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-10

OEM MATCH!

"OEM fit. 1998 Jeep Cherokee Sport."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-10

PLUG 'N' PLAY

"PARTS BOLTED RIGHT ON. NO HASSLES"

Rep reply posted Feb-10-2016

carparts.com, carparts.com rep has responded

“Hello Jeff,

Thank you for sharing your experience with us! We appreciate it a lot, I’m glad that you were able to install your item hassle free. If you need anything else, we are just a phone call away.

Thanks,

Bernadette
Customer Advocate”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-10

"The part came in a timely manner and it fit "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-10

"The site was easy to use. I found my part quickly and completed my order with no problems."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-10

I was really impressed!

"I was hesitant of ordering parts on line, but looking at the price the dealership quoted, I said, I'll take my chances." I order a 2 tail lights and a mirror. I loved the prize and the was impressed with the quality of the parts. Will be ordering again and sharing with friends.
Thanks, Happy customer!
Mrs. Harris
"

This review was modified by secilia_harris on February 10 2016 09:53:33 AM

No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-10

"great price and quick delivery"


No Avatar

Verified Customer
Rating 2/10
1/5
2016-02-10

returns not good

"shipping would have been great if they gave prepaid return shipping......."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-09

Exceptional service and quality

"I have ordered a few parts from here and will continue to purchase here. Prices and quality are great! "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-09

Expeditiously!

"When a starter goes out, people are stuck, this part came faster than expected and due to the saved automobiles on my account I ordered confidently. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-09

AutoPerfect is what you get

"Exactly what you want when you want it! Fair price and fast delivery, easy to navigate site, parts you need at the price you want what else can you ask for! "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-09

Pump was dumped right on time.

"Awesome pricing and parts ."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-09

Taillight replacement

"Exact replacement with aftermarket taillight, what a great savings!"

Rep reply posted Feb-09-2016

carparts.com, carparts.com rep has responded

“Hi,


Thank you for placing your order with CarParts.com! We are glad that you are satisfied with our products and we look forward to doing more business with you!

If you have other concerns, feel free to send your feedback or call contact us at 1-877-702-1308.


Sunshine
Customer Advocate Team
www.carparts.com”


Ratings Calculation Change
Learn about Our Reviews

Share carparts.com's store rating

carparts.com is a Merchant Member! Learn more

carparts.com is a merchant member
carparts.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,639 merchant members.