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Stores > cabinetparts.com
  • cabinetparts.co

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      33064
    •  
    • BUSINESS HOURS
      n/a
      GENERAL PHONE
      954-428-3800
      FAX
      n/a
    • SUPPORT EMAIL
      n/a
      SUPPORT PHONE
      n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.49/10 8.49/10
    Chance of future purchase: Rating 8.89/10 8.89/10
    Shipping & packaging: 0.00/10
    Customer service: Rating 8.98/10 8.98/10
    Return/Replacement policy: Rating 0.63/10 0.63/10
Voice your opinion! Review cabinetparts.com by clicking a star below.
Rating 6/10
3/5
2017-04-13

had to complain and dispute before full refund was given

"I ordered some countertop laminate from cabinetparts.com. I opted for the standard shipping for $78. I needed it sooner but expedited shipping was over $200. They said it would take 3 weeks, came in just over 2 weeks. Opened it up and there were 3 interior cracks on the laminate making this piece unusable for my project. I contacted them, explained I was already overdue on my project and had to get a replacement locally to get it done quick. Instead of having me ship an unsellable item back to them they decided to make a damage claim with UPS and give me a full refund. Then they tell me they can only refund the cost of the item, not the $78 for shipping. I know from personal experience that when you have a damage claim approved by UPS they refund the cost of shipping minus the declared value fee. Cabinetparts.com ripped me off and I expect they will find a way to rip you off too if they get the chance. Join me in boycotting cabinetparts.com to send them a clear message that this type of behavior will not go unpunished.

Update: cabinetparts contacted me shortly after submitting this review and made it right with an apology. I appreciate that, but it doesn't earn them 4 stars. They should not have made the mistake in the first place.
"



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Verified Customer
Rating 2/10
1/5
2017-04-05

"I did not know that I needed to get additional bracket so I have extra shipping charge"


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Verified Customer
Rating 10/10
5/5
2017-04-05

"Inexpensive items and accepts paypal. Wonderful - thanks!"


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Verified Customer
Rating 10/10
5/5
2017-04-05

Spot on!

"The online catalog has great options, checking out was a breeze."


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Verified Customer
Rating 8/10
4/5
2017-04-05

"Website checkout screens unstable, difficult to use"


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Verified Customer
Rating 10/10
5/5
2017-04-04

Late Night Hinge Shopping

"The site works well and is cleanly designed."


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Verified Customer
Rating 8/10
4/5
2017-04-04

Great Gadget

"Experience with Cabinet Parts was OK. Some issues with charging on line, but eventually accepted my credit card."


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Verified Customer
Rating 6/10
3/5
2017-04-04

"I had a question but couldn't get any body to answer the ph.
I had to guess on the proper part, which I don't like to do.
I gave up after 30 minutes on hold.
"


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Verified Customer
Rating 6/10
3/5
2017-04-04

"this had better work or my boys will be in touch"


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Verified Customer
Rating 10/10
5/5
2017-04-04

"CS dept. has not responded to my email. "


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Verified Customer
Rating 10/10
5/5
2017-04-04

"Found what I was looking for"


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Verified Customer
Rating 10/10
5/5
2017-04-04

Piece of Cake

"Easy to search. Found what I needed and checked out quickly using Paypal. No problems."


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Verified Customer
Rating 10/10
5/5
2017-04-03

Grassy parts

"Thank you for the quick response to my question vv"


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Verified Customer
Rating 10/10
5/5
2017-04-03

"pictures and information made it easier for picking the correct item"


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Verified Customer
Rating 10/10
5/5
2017-04-03

Helpful

"Only 3 types of parts I'd ever need to order from them but they were very helpful. Confident enough that I stocked up to keep the kitchen cabinets always working."


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