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Stores > Bud's Gun Shop
  • Bud's Gun Shop Bud's Gun Shop Elite Status
    • Address: 1105 Industry Road, Lexington, KY
    • Contact: n/a
    • Phone: 859-368-0371
    • Customer Support: 859-368-0371
    • Business Hours: Monday thru Friday 9:00 AM to 9:00 PM ET
    • Fax: 800-804-5569

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • option not available Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.72/10 8.72/10
    Chance of future purchase: Rating 8.52/10 8.52/10
    Shipping & packaging: Rating 8.20/10 8.20/10
    Customer service: Rating 8.02/10 8.02/10
    Return/Replacement policy: Rating 7.95/10 7.95/10
Voice your opinion! Review Bud's Gun Shop by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-03-26

On time

"Product was what I ordered and delivered on time"

This review was modified by TimberwolfDuck on March 28 2017 02:00:01 PM

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Verified Customer
Rating 10/10
5/5
2017-03-26

Excellent service

"Everything I have purchased from Buds has been exactly as advertised and in the condition I wanted, Pricing is excellent and very competitive. Why buy anyplace else??
"

This review was modified by NeonFuchsiaMeerkat on March 28 2017 02:00:01 PM

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Verified Customer
Rating 6/10
3/5
2017-03-26

Just ok

"Ordered gun on Sunday by ach money transfer and provided ffl same night. Money came out of bank but gun didn't ship until the following Tuesday (8 calendar days). It arrived Thursday and to be honest, not sure if this was Taurus or buds, but gun wasn't really clean. Firearm was in good condition however and price was competitive. "

This review was modified by LinenTakin on March 28 2017 01:45:01 PM

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Verified Customer
Rating 4/10
2/5
2017-03-26

dissapointing

"we spend 3to4 months in florida every year , we are from western new York state. I ordered some
magazines , you took the money from my account, then emailed me to call you. when I called your rep said my credit card address did not match my florida address therefore they could not deliver my order. I said if that is your policy return the money to my account and I will buy the magazines from a competitor and that is what I did . the last time I checked the money had not been returned . I gave two stars because this is the first negative experience I have had with your company.
"

This review was modified by PapayaWhipLeopon on March 28 2017 01:45:01 PM
Rep reply posted Mar-27-2017

A rep from Bud's Gun Shop, budsgunshop, has responded

“Customer placed their order online. When the customer placed his order, he did so with his shipping address and his billing address in two separate states. His billing address was in a state where the item he ordered is restricted. As a licensed FFL dealer, it is our responsibility to observe and abide by all state & local laws restrictions. For this reason, when two states are on an order, the item must be compliant for sale in both. The customer's order was canceled and refunded in full per our Terms and Conditions. All refunds are processed in the manner in which the payment was received, and this customer's refund was released back to his credit card on 03.14.2017.”


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Verified Customer
Rating 10/10
5/5
2017-03-26

Excellent

"Best price on a great product. Sales and delivery 1st class. No hassle ffl transfer."

This review was modified by StrawEchidna on March 28 2017 01:30:01 PM

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Verified Customer
Rating 10/10
5/5
2017-03-26

Buds is the bomb

"Fast service and great prices, What more do you want?"

This review was modified by ClassicRoseDinosaur on March 28 2017 01:30:01 PM

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Verified Customer
Rating 10/10
5/5
2017-03-26

Pat

"very good service and they kept me informed via email on complete transaction. I will do business with them again thanks"

This review was modified by CadetGreyKangaroo on March 28 2017 12:45:01 PM

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Verified Customer
Rating 10/10
5/5
2017-03-26

204 rem

"Great experience very fast service
"

This review was modified by GoldenPoppySloth on March 28 2017 12:15:02 PM

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Verified Customer
Rating 10/10
5/5
2017-03-26

Outstanding

"Excellent I received my weapon in perfect condition."

This review was modified by SpringGreenLlama-26562 on March 28 2017 11:45:02 AM

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Verified Customer
Rating 10/10
5/5
2017-03-26

No complaints

"Very happy got my gun in about a week in great condition I will shop here again"

This review was modified by MauveHornet on March 28 2017 11:45:02 AM

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Verified Customer
Rating 10/10
5/5
2017-03-26

Great weapon for the price!

"I will keep buying from buds!"

This review was modified by PrincetonOrangeEgret on March 28 2017 11:45:02 AM

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Verified Customer
Rating 10/10
5/5
2017-03-26

Quick and accurate...

"Order processed, shipped, and delivered as promised."

This review was modified by DarkGoldenrodMandrill on March 28 2017 11:15:02 AM

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Verified Customer
Rating 10/10
5/5
2017-03-26

First experience with Lay Away.

"Used the Lay Away system and paid it off within a month. The gun was at my FFL in 36 hrs in pristine shape. "

This review was modified by TitaniumYellowAphid on March 28 2017 11:00:02 AM

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Verified Customer
Rating 10/10
5/5
2017-03-26

Bud's Gun Shop excels

"I visited the BGS website and found it to be easy to navigate. I was able to get all of my questions
answered.
When I was ready order, I found their representative to be very knowledgeable. He made the sale and shipping process very clear. (He even found an FFL dealer within a mile of my home).
Needless to say, it was a very good experience and I received my firearm in a timely manor.

After the purchase, they found a magazine that would fit my gun. They notified me, by email, the
status of my orders to keep me up to date.

Bud's Gun Shop Rocks!
"

This review was modified by LavenderPinkHaddock on March 28 2017 11:00:02 AM

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Verified Customer
Rating 4/10
2/5
2017-03-26

Cancelled my order

"Couldn't give them enough info on my ffl, constant phone calls "

This review was modified by SafetyOrangeHawk-70786 on March 28 2017 10:45:02 AM
Rep reply posted Mar-27-2017

A rep from Bud's Gun Shop, budsgunshop, has responded

“The customer placed the order online with two different names. His order was flagged, and our staff tried to reach out to the customer because of the two names situation. We always flag these orders, because we want to try and prevent fraudulent purchases, and protect our customers. In a time where internet fraud is at a high, especially given this time of year, it is a protocol we have adapted, and have successfully stopped fraud attempts because of this process. Since we were able to speak with both the billing and receiving customer to verify the information, we the order was processed and shipped within our advertised time frame. We apologize for any inconvenience.”


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