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"I will never make a purchase again or recommend this company to anyone. My item was on backorder, they offered me a refund and I accepted. Then I was told I would recieve no refund and would have to wait for the item. I asked for a refund and was denied. I used google checkout to make the purchase and I am taking action with google as we speak. I will take action with my bank if the problem is not solved to my satisfaction. If you want to get the best deal like I did, next time spend a little more money with a reputable store. I will buy this item from cabelas if I ever get my money back."
"It appeared that this store had excellent selection with great prices and shipping. Once I ordered an item that was listed as 'in stock' with free shipping, I waited and waited to receive a notice that it had shipped. I needed the item by a certain date or it was of no use to me. After 2 weeks went by with no word from the company I contacted customer service. They said they were sorry but the item had been placed on Back Order and they would ship it as soon as they could. I asked them to cancel the order since it would be too late by then and they apologized and said they would do that. 2 more weeks later I got notice that the item had shipped via Fed Ex and my card was charged the full amount. I called Fed Ex to refuse the shipment and then called Boaters World to complain that they had ignored my order cancellation. They apologized a lot but said that my cancellation order never had been submitted. I told them that I had the email from customer service stating that the cancellation would be sent to the warehouse. They had little to say to me after that and I suspect that they willfully "forgot" to send the cancellation as a way of fraudulently collecting charges on a cancelled order. Sure enough, THEY REFUNDED THE AMOUNT MINUS THE SHIPPING COSTS!! They stole $7.00 from me! I will never do business with this thieving company again!"
"On Saturday 1/23/10, I purchased 3 "ProMariner Universal AC Plug Holder White" from Boaters World on Ebay. At first I was reluctant because of the negative feedback here at ResellersRatings, but they had a pretty good feedback on Ebay, so I took a chance. After placing the order, I received an email instructing me to call for order confirmation. I thought to myself, here comes the bait and switch! To my surprise, I was told everything was in order. The items were shipped on Monday 1/25/10 by FedEx Ground and I received them on Friday 1/29/10 in Alaska. I wouldn't hesitate placing another order with Boaters World through Ebay."
"I took a chance on this retailer even though they weren't yet listed on resellerratings.com. Purchased a Magellan SporTrak Pro for an excellent price and got delivery within a few days with no problems. Very pleased since I usually don't take chances with vendors. Nothing to complain about here. "
This review was modified by berkeleydb on October 14 2002 06:12:38 PM
"I love boaters world. I bought a gift certificate for V-day and it was a bit confusing that part of it. Otherwise my husband ordered a boat sterio the next day and it is pretty nice- very fast shipping. Anna:)"
"I purchase 2 Penn Captiva CV6000 reel / 9' 2PC surf rod combos on Sunday(10/9/05) and received them on Tuesday(10/11/05). Shipping was very quick and the price was $40 cheaper(saved $20 on each) then a well known sporting goods store. I was very satisfied with my purchase and would definitely do business with them again."
"ON 4/15/11 I ORDERED A $497.00 RAYMARINE HAND HELD AUTO PILOT REMOTE. I WAS TOLD THE ITME WAS IN STOCK VIA THE 800 NUMBER AND WOULD SHIP IN 1 0R 2 BUSINESS DAYS. IT I NOW OVER A WEEK AND NO SHIPMENT CONFIRMATION. THEY APPEAR TO HAVE AN OFF SHORE CUSTOMER SERVICE AS THEIR REPRESENTATIVES HAVE NO COMMAND OF THE ENGLISH LANGUAGE NOR DO THEY HAVE ANY INFORMATION. I WAS TOLD THE ITEM "MAY" SHIP NEXT WEEK...GO FIGURE...I'LL GIVE THEM ONE MORE WEEK THEN I OFF TO AMERICAN EXPRESS TO DISPUTE THE CREDIT CARD CHARGE..."
"i took a chance on this seller, and i got screwed. when i ordered the product it said that they had to recieve it from the manuafacturer. no problem, but when almost a month goes by and no product i get pissed. so i called, and oh goody i got to talk to a foreign person who couldn't speak a word of clear english, who informed me that the item was on backorder, which it didn't state when i ordered it, now it should be in on the 2nd week of january, a full month later, so i emailed them back on the 2nd week of jan. only to discover that it's still on backorder, and it should be in on the 3rd week on january. common sense would think that if an item is that popular maybe they should order more of them. anyway, so i told'em that i wanted a full refund, which i can't confirm they did yet. i took a chance and got burned, be wary of them. now i'm going to buy it off ebay where there are 2 in stock there."
"Totally unprofessional customer service. Was advised to call them to confirm my order, I did that gave the necessary details they put me on hold for a second agent. He spoke to me for a few minutes and proceeded to hang up on me! What a waste of time! DO NOT BUY FROM THEM!"
"I will never make a purchase again or recommend this company to anyone. My item was on backorder, they offered me a refund and I accepted. Then I was told I would recieve no refund and would have to wait for the item. I asked for a refund and was denied. I used google checkout to make the purchase and I am taking action with google as we speak. I will take action with my bank if the problem is not solved to my satisfaction. If you want to get the best deal like I did, next time spend a little more money with a reputable store. I will buy this item from cabelas if I ever get my money back."