We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.
"I placed an order with Bike Bling two weeks ago. My husband had a good experience with them quite a few months back so I didn’t check their recent reviews and that was a big mistake. I ordered a pair of tires that were listed as in stock. After a week I checked the status of my order and it was still “in process”. I contacted them and found out that the tires were back ordered so I cancelled the order and received confirmation that it’s been cancelled. Two days after cancelling the order they still hadn’t refunded my money. I had to lodge a complaint with Paypal to get my money back. Stay away from Bike Bling, they are disreputable! "
"Called to confirm that I would be able to get a lefty wheelset for a trip that I was taking in two weeks. Staff said it was no problem and I placed order. weeks came and went, trip came and went, I had to borrow some junky wheel for my out of state bike trip. Staff seems friendly.. until you give them the money, then its anyone's guess as to the truth. I'll probably end up with my wheels a clean month from when I ordered :("
"I have ordered several times from Bike Bling without a problem. The last order showed up the same week I ordered it. Communication has always been great. On one of my orders I received a call from Kerry to make sure that a disc brake adapater was indeed the correct one for my application. I have never received that kind of service from other online stores I have used in the past. I will definitely be using these guys more in the future!"
This review was modified by NCMtnBiker on May 03 2009 02:11:27 PM
"Great prices, but they have a lack of customer service manpower and a lack of a robust inventory system. It takes them a long time to answer calls, a day or two for them to answer e-mails (questions, price matches, etc.), and there's no way to tell if something's truly in stock or not.
It's been 8 days since I placed my order and I haven't received an UPS tracking # yet. I e-mailed them 3 days ago and Kerry e-mailed me back (with a CC to Brian) saying there was one item in my order that was backordered and due the next day and would e-mail again if there was a problem.
With 1 item backordered out of 3 in a $100+ order (not counting S/H), they could've shipped the rest of the order on time so I could've received it before the weekend or ask me what I wanted to do in regards to the backordered item. The backordered item isn't even something in high demand from what I can tell, an O'Neal Rocker Knee/Shin Guard."
"Bikebling.com has a a very good selection of everything you would need for your bicycle and great prices. I definitely recommend Bikebling.com to anyone that wants quality for a good price.
"Amazing price, extremely fast shipping."