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Stores > beachstore.com
  • beachstore.com beachstore.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      33010
    •  
    • BUSINESS HOURS
      9am to 5 pm, Monday thru Friday
      GENERAL PHONE
      3052005594
      FAX
      8773946103
    • SUPPORT EMAIL
      contactus@beachstore.com
      SUPPORT PHONE
      8884023224

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10
Voice your opinion! Review beachstore.com by clicking a star below.
Rating 2/10
1/5
2017-05-23

Worse customer service ever

"I ordered a beach chair and was shipped incorrect item. I was promised an correct item would ship right away and this time I received a 9' umbrella. Again I was promised correct item would be shipped and shipping labels would be issued to pick up incorrect items. Now nothing seems to be happening.They do not answer the phone and they have quit responding to my email requests on their website. I am puzzled as to why they don't seem to want to pick up the incorrect items as I was not charged for the umbrella and it worth $100."


Rating 10/10
5/5
2017-05-17

good

"everything thing was just fine. merch is of good quality. price is good. delivery was fast. It arrived before the weekend. And the weather was just right : )"


Rating 10/10
5/5
2017-05-16

better beach days

"I purchase the best beach chair @ beachstore.com. I lasted 6 years - and now i just replaced it With an even better one - c u in 6 years."


Rating 10/10
5/5
2017-05-14

my first online purchase

"This was my first online purchase - it was nice and easy and the merchandise came very fast. I now have a great lawn chair for my backyard. "


Rating 10/10
5/5
2017-05-03

Excellent service fast delivery!!! Love the store

"This store has all the Tirana I was looking for to enjoy my beach trip
I will recommend it to all my friends
"


Rating 10/10
5/5
2017-05-02

Excellent Service

"I called in to customer service and was pleasantly surprised by the service. The rep provided me with a timely and reasonable estimate. I look forward to placing future orders."


Rating 10/10
5/5
2017-04-26

Huge Selection, Fast Shipping

"Everything I needed for the beach in one place... Beach chairs, umbrella, cart, and toys for the kids. I live in NY and the products arrived in just a few days. "


Rating 10/10
5/5
2017-04-14

Excellent customer service and quality products

"I ordered a folding beach chair and they responded promptly shipping on time and great prices. I will definitely buy again from them. "


Rating 10/10
5/5
2017-04-14

Great website

"I bought a Big tycoon chair for the beach & it was amazing I would definitely recommend beachstore to anyone "


Rating 10/10
5/5
2017-04-14

Great beach gear stuff

"I'm a frequent customer at this company. Products are great. Lots of variety. Service is also great. I'm a heavy set guy so I'm very happy that they have available chairs for my size. Prices are always good (many packaged deals!!) and they are frequently giving away a free item for purchases made. Definitely have recommended this company to my friends and to anyone looking for great beach products! "


Rating 10/10
5/5
2017-04-07

You got to love the Beach

"This is the greatest store for a beach lover like me - I purchased a few things over the last 3 years - I always worked out great."


Rating 10/10
5/5
2017-04-07

Great Beach Store for beach goers

"i enjoyed the site - they have the largest selection of beach products. Delivery was fast and i got free shipping.

"


Rating 10/10
5/5
2017-04-07

Fast delivery and awesome products

"I ordered ostrich chairs in a bunch of different colors. They have a great selection. I got the beach loungers right away and they're awesome! "


Rating 2/10
1/5
2016-07-29

Poor Company!

"Wish I had read these reviews before ordering from these goofballs! Ordered an umbrella and the anchor was a joke - designed in China, of course. Would not hold the umbrella up and I called to return the umbrella for a refund and got nothing but BS and the put-off. I finally got frustrated (which was their intent) and ended up drilling out the grommets of the anchor so that I could install a separately purchased anchor to hold the darn thing up.

I should have known they were sketchy from the get go as their website has numerous misspellings and looks like it was designed overseas.

Never again!!
"


Rating 2/10
1/5
2016-07-15

The Worst Customer Service I Have Ever Received

"The worst customer service experience I have ever had. I purchased two replacement umbrella poles online and had them shipped to my address via Fed Ex.

Although I provided the correct address, Fed Ex could not find it and returned the poles to the shipper. When I called to arrange to have the poles re-delivered, I was told I had to pay a re-shipping fee. The customer service rep (who apparently is the CEO of the company although he never identified himself to me) was rude and disinterested and made no effort to understand what I was telling him about why Fed Ex was mistaken about the incorrect address. When I expressed my frustration, he transferred me to someone else, who was not quite as rude and appeared to be trying to be helpful, but who then transferred me back to him.

After essentially accusing me of lying about the address (the home in which I live) he said he would no longer deal with me because I was "very unpleasant, " hung on me multiple times, and told me I was "banned" from making purchases at his store. He ultimately refused to re-ship the poles and instead refunded the transaction without crediting the shipping fee.

It was a surreal experience, reminiscent of the "soup nazi" episode in Seinfeld. I have made a complaint to the Better Business Bureau.
"


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