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Stores > Amsterdam Printing Company
  • Amsterdam Print Amsterdam Printing Company Elite Status
    • Address: 166 Wallins corners Road, Amsterdam, NY
    • Contact: customerservice@amsterdamprinting.com
    • Phone: n/a
    • Customer Support: 1-800-203-9917
    • Business Hours: 8am -6pm EST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security


    • option not available International Order
    • option not available Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.90/10 7.90/10
    Chance of future purchase: Rating 8.00/10 8.00/10
    Shipping & packaging: Rating 7.90/10 7.90/10
    Customer service: Rating 7.64/10 7.64/10
    Return/Replacement policy: Rating 7.75/10 7.75/10
Voice your opinion! Review Amsterdam Printing Company by clicking a star below.
Rating 10/10

Awesome Mugs

"The items are exactly as described. The customer service was spot on. Shipping form New York to Connecticut was very fast and earlier than they had originally anticipated. Everyone that received the mugs were smiling!"

This review was modified by Jack Santo on March 24 2017 04:30:02 PM

Rating 10/10



This review was modified by MIKE ADDISON, LLC on March 16 2017 06:30:02 AM

Rating 10/10

It nice

"WE haven't used these yet because they are for Teacher Appreciation next week. Overall it looks and feels nice all except the the lid and the connection to the actual tumbler. The product feels of great quality but trying to reattach the lid to the Tumbler was a bit tricky because of the plastic. It feels mildly cheap but its still a good deal. Hopefully it wont make a big difference.
Besides that I work with Pam on these things and she is an absolute dream! Thank Goodness for her because the quality of customer service is phenomenal!

This review was modified by Brandii78 on March 07 2017 12:15:03 AM

Rating 10/10

Finally an impressive affordable pen

"Ever heard of The Three Bears? Well, we've had pens that looked nice but didn't work and pens that worked but didn't look great. Finally we have the pen that's just right! It's handsome, classy and the engraving looks great."

This review was modified by PortlandMotorClub on March 07 2017 12:00:25 AM

Rating 10/10

Love the light up pens!

"These pens are much better than business cards!"

This review was modified by musicmania57 on March 07 2017 12:00:25 AM

Rating 10/10

Everyone LOVES my pens!

"I purchased these pens to help promote my business not knowing if they would be worth my investment. Boy! Was I pleased! These are beautiful, quality crafted pens that write smoothly the first time every time. The graphics for my business are clear and easily read. When I hand them to potential customers or customers, everyone loves them! I'll be a return customer for sure!!!"

This review was modified by Debmiller1962 on March 03 2017 01:30:02 PM

Rating 10/10


"This is the first time ordering imprinted pens for our department. After much research, I placed our order with Amsterdam pens. We are extremely happy with the product and price. The pens are professional, work well, and are a bright blue - making them stand out at conferences. We would definitely reorder."

This review was modified by UNHPDT on March 01 2017 07:00:02 AM

Rating 6/10

Wrong Phone Number

" Like the pens but have Wrong Phone Number "

This review was modified by promkema062662 on March 02 2017 05:00:40 PM
Rep reply posted Mar-02-2017

A rep from Amsterdam Printing Compan, amsterdamprinting, has responded

“We're sorry there is an error with your order and will be more than happy to correct it for you. Please contact our customer service department and we'll get this fixed. Thank you for the review.”

Rating 10/10

Can't Live Without It Now!!!!

"The Amsterdam Illuminated Stylus Pen is so popular with my clients. I am so happy you sent me a free preview of the pen. Hopefully this will boost sales for my small jewelry business! Thank you Amsterdam!


This review was modified by mendy-83673 on February 22 2017 09:45:01 AM

Rating 4/10

Spiral Calendars

"I really like the calendars that I received. They are very colorful and every picture is done with very fine detail. I absolutely love all of the pictures. These calendars are nicer than any other company that I have ordered from before.

My biggest problem with my purchase is that I give these out to my customers and like I said they are very nice but when they were hole punched they were not done right. I am disappointed in the way that it looks because it was double punched. I think that for the money that I spent I expected more. Very disappointed about that. Not sure if I will order again.

This review was modified by ruthmsherry on February 20 2017 06:38:49 AM
Rep reply posted Feb-20-2017

A rep from Amsterdam Printing Compan, amsterdamprinting, has responded

“We offer 100% Satisfaction Guarantee and have reached out to offer assistance. Please contact our office so that we can handle this issue and resolve. We apologize for the problem and look forward to making this right. Thank you for the review.”

Rating 10/10

Excellent Quality

"Loved my Shirts, product quality is excellent. Received in a timely manner. Will refer others and will continue shopping."

This review was modified by kidventures04 on February 16 2017 01:15:02 PM

Rating 2/10

Wish it could be a good reveiw!

"One night I seen an advertising and decided to order some pens since you guys were offering a good deal, free logo, and shipment within a couple days. Chose to use the send bill in 10 days if credit is good. Figured why not I have a 720 score. That was not the case got woke up 7:30am next morning wanting payment for the whole purchase to go forward. I said ok screw it lets get the order going and paid for it. Next morning I wake up go to computer check status of pens. Says on hold due to problems. So I called to see what the problem was they cant put logo on pen so there goes the free logo. there is more next day I wake up order on hold again so I call see what the problem. They didn't get my info for pens needed to redo or something. Now a 3rd problems again order on hold. Nobody calls you to tell you that theres problem you gotta figure out on own and call yourself but they sure call wanting payment right away first day. Half my order finally got shipped. Call again cause of problems. lady gave me a small discount on second set of pens because I was about to cancel. Second set finally shows take in mind they ship with in 2 days not even close took almost 3 weeks get my order. 2 pens missing out of second batch but they charged me for more. 5 pens so far are stuck and willnt click up and down. Not so sure was worth the cheaper price definitely didn't get free logo and took 3 times as long as other company. Unless some dramatic happens I will never order here again oh yeah poor customer service first 2 people were completely rude. only reason I gave no stars is that lady that gave me a discount stopped me from cancelling. Missed out on dozens off opportunities to hand out pens because of all the delays. Thumbs down never would recommend."

This review was modified by LlamasFencingLLC on February 14 2017 01:15:01 PM
Rep reply posted Feb-13-2017

A rep from Amsterdam Printing Compan, amsterdamprinting, has responded

“We apologize about your disappointing order experience. Upon review, we were able to confirm that your order was shipped in two shipments. One four days after your original order date with the other shipping a week from the original order date. This item does advertise two days production time and we are genuinely sorry for the inconvenience of the order holds. We will have an agent from our customer service department contact you to review the issue with the pens that aren’t working correctly to see what we can do. Thank you for the review.

Rating 10/10

Nice Pens

"Responded to an offer and I am very pleased with the pens I will use as an insert with my packages. They came super fast and I have gotten a compliment on them already."

This review was modified by vchenu on January 31 2017 12:02:53 AM

Rating 4/10

Acceptable quality but terrible policies

"I had placed a few orders with Amsterdam for my business, mostly for printing services. The quality wasn't bad, and the price made the quality acceptable. I was willing to keep ordering while looking at the prices of other companies. The problem came in when I placed an order (which can occasionally be a daunting process on the glitchy website) and I received a call the next day telling me they could not print it. I thought perhaps a corrupted file, but no - the issue was that their "policy is to not print anything deemed offensive", which can include things like gay rights, broader equality groups, blasphemy, and pretty much anything that anyone anywhere might deem offensive. Considering this company is in NY, I was pretty surprised at this strong stance against pretty much anything even remotely not neoconservative Christian. I'm not political in the least bit, but I was shocked nonetheless. Needless to say, I will not be wasting my time with a company that picks and chooses which orders it wants to ship based on personal politics. Unless you're ordering specifically for your church, I wouldn't recommend it. And even then, there's cheaper options - we found one!"

This review was modified by ig885442 on January 25 2017 09:30:02 AM
Rep reply posted Jan-24-2017

A rep from Amsterdam Printing Compan, amsterdamprinting, has responded

“It is our policy at Amsterdam that we do not print any content containing racial slurs, profanity or adult images, with no exceptions. We will make this policy clearer in our website FAQ’s moving forward. Thank you for your feedback.”

Rating 6/10


"Excellent Ceramic quality but the logo imprint was not very good. I was expecting a bright orange logo but it was actually a pale washed out pink/ peach color. Nothing like the picture "

Rep reply posted Jan-10-2017

A rep from Amsterdam Printing Compan, amsterdamprinting, has responded

“We are really sorry to find out the orange imprint isn't as bright as you would like to see and will have an agent contact you. We offer 100% Satisfaction Guarantee and will make sure this order is the way you would like it to be. Thank you for the review.”

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