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RatingsRating
Full Rating Profile
    • Address: 4404 Sunbelt Dr Addison, TX
    • Contact: sales@ambry.com
    • Phone: 214-357-5710
    • Customer Support: n/a
    • Business Hours: 8:00am - 6:00pm Mon-Fri Closed Sat and Sun
    • Fax: 214-357-5851

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

53 Customer Reviews

Rating 10/10
5/5
modified review posted

"I found ambry through HP, and couldn't be more impressed. Exactly what I needed, easy to use website, super friendly service. "

modified review This review was modified by tazyaman on August 25 2013 08:18:22 AM


Rating 4/10
2/5
modified review posted

"A day after I placed my order, they cancelled it claiming the part is not available. But I find the part still indicated as in stock but with increased price. They don't keep their word."

modified review This review was modified by pahaso on August 12 2013 07:02:15 AM

Rating 10/10
5/5
modified review posted

"I needed a part for an IBM Model 25-286 computer, VERY old system from the late eighties. Ambry advertised the part, but so do many resellers who don't actually have it available. I placed my order with Ambry after reading several positive reviews and paid through PayPal. My order was processed the next morning and arrived three days later, well-packaged and functioning flawlessly.

VERY happy with Ambry and definitely will be looking towards them when I need more ancient computer parts.
"

modified review This review was modified by yayden on May 15 2013 04:22:11 PM

Rating 10/10
5/5
modified review posted

"By far and away the best online company I have had the pleasure of dealing with. The phone was answered promptly by a real person. I didn't have to press 1 for English nor deal with a computerized answering device. Brad I believe it was took care of the problem I was having quickly. He was nice, courteous, knowledgeable, and professional. Ambry can count on me again. Thanks for the excellent service guys!"


Rating 10/10
5/5
modified review posted

"Very easy to find product, easy to order, arrived before expected, was the correct item. all good!"


Rating 2/10
1/5
modified review posted

"Absolutely terrible service! A complete disconnect between their sales department and warehouse. I called them three days in a row after they said they would call me back to find out what the hold up on the shipping of my order. they blamed the late shipping on their warehouse five days after I purchase the item. When they did get in contact with the warehouse they said they didn't have the part in after I had paid for 3 day shipping and it was listed as in stock on Ambry's website. It get's worse. I finally received the much needed replacement product for work almost two weeks later and it was the wrong part. They're still listing the correct product number on the company's website but shipping the wrong items. When I called them yet again to rectify the situation all they could say was, please return it and we'll give you a refund. No attempt to find the correct product I need or an apology, just spend some more money sir, #%&! off. DO NOT DO BUSINESS WHITH THIS COMPANY!"


Rating 10/10
5/5
modified review posted

"Ambry has a lot of server parts that I wouldn't be able to find elsewhere."


Rating 10/10
5/5
modified review posted

"Great prices and fast shipping!"


Rating 10/10
5/5
modified review posted

"I needed a part HP no longer had available and found it on Ambry. I placed the order online, received confirmation, and the item arrived within five business days. Great service.

I did not interact with customer service or return this item
"


Rating 10/10
5/5
modified review posted

"Great experience would order again"


Rating 10/10
5/5
modified review posted

"I have been using Ambry for 20 years to find HP spares and they have never failed. Thank you for the excellent service.
"


Rating 10/10
5/5
modified review posted

"Really good customer service. Responsive and friendly. Seems they appreciate my business."


Rating 2/10
1/5
modified review posted

"Really rude and obnoxious service. Told me I had to call my bank to add a shipping address on my debit card and that they had refused the transaction. Bank said they had the shipping address and that they had approved the transaction. Sales guy cancelled my order without my permission because he didn't like my attitude. Woman manager came on and called my a grouchy prick! Never had such a bad experience in my entire life! Had the transaction gone through I found out they were going to charge $100 shipping after not listing the cost on the their website.
Worst vendor I have ever dealt with.
"


Rating 10/10
5/5
modified review posted

"They always have the parts I need at a good price! Excellent customer service too..."


Rating 10/10
5/5
modified review posted

"Easy to navigate the website. Appreciate that you send emails to indicate receiving the order, shipping the goods and including the invoice."


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