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Ratings Rating
Store Information Store Info
Full Rating Profile
  • Rating 7.76/10 1,667 reviews

    7.76 / 100
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    AJ Madison is a merchant member
    AJ Madison participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,874 merchant members.
  • AJ Madison contact information

    • Address: 3605 13th Ave. Brooklyn, NY
    • Contact: sales@ajmadison.com
    • Phone: 800-570-3355
    • Customer Support: n/a
    • Business Hours: Mon - Tues: 9:00 am - 6:00 pmWed: 9:00 am - 8:00 pmThurs: 9:00 am - 6:00 pmFri: 9:00 am - 2:00 pm
    • Fax: 800-570-7805

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review profile

    Product & services pricing Rating 7.73/10 7.73/10
    Chance of future purchase: Rating 6.57/10 6.57/10
    Shipping & packaging: Rating 6.43/10 6.43/10
    Customer service: Rating 6.45/10 6.45/10
    Return/Replacement policy: Rating 5.50/10 5.50/10

All 1,668 Customer Reviews

Rating 10/105/5
modified review posted

"every thing was what i expected thankyou"



Rating 2/101/5
modified review posted

"They don't have products available to ship upon ordering."

Rating 6/103/5
modified review posted

"I have not yet received confirmation of receipt of my order nor a delivery date. It has been two weeks since order placement on line."

Rating 10/105/5
modified review posted

"Great job, so far all is well,it is 4-18-2014 and I have not heard from freight co. AAnd tracking is not working."

Rating 10/105/5
modified review posted

"I found the website very easy to use! Anxiously awaiting our shipment of kitchen appliances!"

Rating 10/105/5
modified review posted

"Oven was exactly what I expected"

Rating 10/105/5
modified review posted

"I recently purchased 12 AC unit sleeves. Friendly customer service and fast shipping. I am very happy with this company. Only thing is they have to call me to verify my credit card even though I gave them all the info while purchasing it online. no big deal. just little annoyed with my busy schedule.
Overall I would recommend this company to anyone.
"

Rating 8/104/5
modified review posted

"Reasonable price but shipping was slooow."

Rating 10/105/5
modified review posted

"Delivery was sooner than anticipated."

Rating 10/105/5
modified review posted

"Better prices than my local appliance retailer plus no tax and free shipping on out of state orders over $750.00."

Rating 10/105/5
modified review posted

"delivered on time. Nice people to deal with."

Rating 10/105/5
modified review posted

"Website was very user friendly and I received the oven in the time frame indicated. Delivery person was friendly and efficient."

Rating 2/101/5
modified review posted

"800# is not accessible in US Territory, I was told by phone that items may not be available in 1-2 weeks but when order was cancelled the following day, items are already in the delivery truck and left now I'm penalized with $100fee and 10% restocking fee. And then 2 days after I received email confirming full payments from my credit cards. It Is all bogus!"

Rating 2/101/5
modified review posted

"The order never shipped, can't get thru to anyone on the phone because of the holiday and really don't understand why the order was placed on hold in the first place. "

Rating 10/105/5
modified review posted

"This is the second time that I bought the product from them and they are great: quick delivery and the product is in excellent condition. "