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Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 3605 13th Ave. Brooklyn, NY
    • Contact: sales@ajmadison.com
    • Phone: 800-570-3355
    • Customer Support: n/a
    • Business Hours: Mon - Tues: 9:00 am - 6:00 pmWed: 9:00 am - 8:00 pmThurs: 9:00 am - 6:00 pmFri: 9:00 am - 2:00 pm
    • Fax: 800-570-7805

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.15/10 7.15/10
    Chance of future purchase: Rating 4.13/10 4.13/10
    Shipping & packaging: Rating 3.91/10 3.91/10
    Customer service: Rating 2.92/10 2.92/10
    Return/Replacement policy: Rating 1.43/10 1.43/10

2,585 Customer Reviews

Rating 8/10
4/5
modified review posted

"Took quite a while for the order to be processed, and then a week and a half to be delivered. Once it was finally processed the delivery time wasn't bad. But there was no tracking number to look at to see when the grill would be getting to town. Met the driver in a parking lot, no problems. A bolt on the grill roll top had broken off somewhere along the way and the too had scratched the side of the grill. But I had a screw that fit and found the piece to hold it on. Once I got the top screwed into place you couldn't see the scratches. So glad that it was no big deal. Everything seems to be in order, though just reveived grill, haven't had a chance to install and make sure it works. Just relieved it has arrived and seems to be in working order. The only thing that would have made the experience a little better would have been an actual tracking number or even an estimation of arrival date. I kind of had to drop everything to meet truck driver, and an estimation of arrival would have been a little convenient. "


Rating 10/10
5/5
modified review posted

"Everything went smooth as promised."


Rating 10/10
5/5
modified review posted

"Great price, free shipping, no tax, and fast delivery. What more could you ask for? "


Rating 4/10
2/5
modified review posted

"I was completely satisfied with The AJ Madison part of this transaction.

I was COMPLETELY dissatisfied with the delivery company. They called on Thursday 8/21/2014 and said delivery would happen Friday 8/22 between 12:00 PM and 4:00 PM. Nothing... At 6:30 PM that evening they called and said they were running late an would deliver that evening between 8:00 and 8:30 PM. Kind of late notice for a late delivery. They never called and never delivered. Monday 8/25 I waited for a call from the delivery company to reschedule. No call ever came. I called AJ Madison and explained the problem. They got in touch with the delivery company. They needed to reschedule for Tuesday the 26th. It was delivered on 8/26. I am hesitant to order anything from AJ Madison if they are going to use this same delivery company.
"


Rating 10/10
5/5
modified review posted

"Good price, fast delivery!"


Rating 10/10
5/5
modified review posted

"it was great. Thank you following up."


Rating 10/10
5/5
modified review posted

"delivered when i was told and the delivery men were polite and efficient"


Rating 10/10
5/5
modified review posted

"Overall great experience. Pricing was excellent and we shopped around. Delivery was ahead of schedule and I am happy to refer my friends. "


Rating 10/10
5/5
modified review posted

"Very satisfied. Order completed and shipped promptly."


Rating 8/10
4/5
modified review posted

"The cabinets are beautiful from what I can see, they are still in the box as they are not able to be put up until September."


Rating 6/10
3/5
modified review posted

"The refrigerator hasn't been delivered yet!"


Rating 10/10
5/5
modified review posted

"Customer service was very helpful and shipping was fast--2 days early!"


Rating 8/10
4/5
modified review posted

" Unfortunately A J Madison was unable to help with an issue I am having with the dishwasher which is that the door is extremely difficult to open causing hand and wrist problems. Maytag repair is unable to fix because there are no broken parts."


Rating 10/10
5/5
modified review posted

"the experience was a good one, the price was right and it was delivered on time just like they said ."


Rating 10/10
5/5
modified review posted

"Great price, great communication and fast shipping, Even the delivery guy was super nice and arrived earlier than expected. I highly recommend this company."


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