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Stores > AJ Madison

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  • AJ Madison

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 3605 13th Ave. Brooklyn, NY
    • Contact: sales@ajmadison.com
    • Phone: 800-570-3355
    • Customer Support: n/a
    • Business Hours: Mon - Tues: 9:00 am - 6:00 pmWed: 9:00 am - 8:00 pmThurs: 9:00 am - 6:00 pmFri: 9:00 am - 2:00 pm
    • Fax: 800-570-7805

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.63/10 7.63/10
    Chance of future purchase: Rating 5.37/10 5.37/10
    Shipping & packaging: Rating 4.82/10 4.82/10
    Customer service: Rating 4.85/10 4.85/10
    Return/Replacement policy: Rating 4.55/10 4.55/10
No Avatar

Verified Customer
Rating 8/10
4/5
2017-02-27

Almost there

"You went through all the trouble to offer free shipping and great service to fall short on delivery. Once they bring it in the house set it up and level things out. 10 extra minutes and u would be great. Dont let your delivery company decide the end result for u. You know the rule 10 good things and 1 bad = 1 bad to most people. Good job all and all. "

This review was modified by harrythompson1969 on March 01 2017 07:45:01 AM

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Verified Customer
Rating 10/10
5/5
2017-02-27

Could Not Be Happier!!

"I recently purchased a Samsung NE58F9500SS Slide-in Range from AJ Madison and I could not be happier with both my purchase and buying experience. One caveat, however, is that you need to do your due diligence PRIOR to purchase as there is, as I understand it, a 30% restocking charge PLUS shipping charges for any returns. After I ordered the range I was kept up to date on the delivery via phone calls and emails. The range arrived in short order (approximately 10-days) and the delivery people were professional and polite. They wanted to know where the range was to go, brought it in through the front door and even voluntarily un-boxed it for my inspection. I installed the range myself based upon the ranges specification sheet with absolutely no problems. The range itself is absolutely gorgeous with an "industrial look" and works like a charm. I did want to mention that, although not one to purchase an add-on warranty, I found this hard to pass up. The cost was $179 for five full years and is an A-Z warranty which covers absolutely everything (ALL SERVICE CALLS PARTS AND LABOR). Additionally, if I do not use the warranty during the five-year period I am refunded 50%. Knowing the technology built into todays appliances, I figured should I ever need a Service Call the warranty will pay for itself. Worse case scenario, with the 50% refund, it will cost me roughly $17 per year for piece of mine. Not a bad deal. All in all I highly recommend AJ Madison and will not hesitate to order from them in the future."

This review was modified by dmh3285 on March 01 2017 07:30:02 AM

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Verified Customer
Rating 10/10
5/5
2017-02-27

"I love the oven!!! It's very new!!"

This review was modified by laura_pachucagirl on March 01 2017 06:15:02 AM

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Verified Customer
Rating 6/10
3/5
2017-02-27

delayed delivery

"Heading into week 3. Was originally scheduled for delivery about ten days after order. This was acceptable. Trucking company problems delayed delivery, and was notified on the scheduled delivery date. Given a tentative delivery date of "next week". Waiting now to hear hen that will be."

This review was modified by possums on March 01 2017 05:15:01 AM

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Verified Customer
Rating 10/10
5/5
2017-02-26

I will purchase from them again

"Delivery process and notification was very good. Cooktop was flawless. "

This review was modified by kimballg on February 28 2017 07:45:01 PM

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Verified Customer
Rating 10/10
5/5
2017-02-26

Excellent in every way

"Best price, easy transaction, attentive delivery staff. Will always buy from AJ Madison!"

This review was modified by zeroqpon on February 28 2017 06:15:01 PM

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Verified Customer
Rating 10/10
5/5
2017-02-26

Fast and easy

"My order arrived quickly, in excellent condition and as advertised."

This review was modified by cgtm on February 28 2017 04:00:09 PM

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Verified Customer
Rating 10/10
5/5
2017-02-26

Super Sweet

"The gentleman that delivered our new appliances were amazing. They handled our products with care and respect. They were sweet to me and stacked everything in our garage for the installation in the near future. "

This review was modified by thepinkroomdesigns on February 28 2017 01:30:01 PM

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Verified Customer
Rating 10/10
5/5
2017-02-26

AJ Madison does customer RIGHT

"Easy to buy and pay on web site and they keep you advise all the way to the house. They did what they say."

This review was modified by felicadadaz on February 28 2017 10:15:01 AM

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Verified Customer
Rating 10/10
5/5
2017-02-26

You are on your "A-Game" AJ Madison!

"Fast, convenient ordering and very responsive communications. Lowest price, hassle-free delivery and great ownership to the product and to the customer's satisfaction. "

This review was modified by rpier11222 on February 28 2017 06:30:02 AM

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Verified Customer
Rating 6/10
3/5
2017-02-25

Still waiting

"Refrigerator is on back order for 2-3 weeks. Hope to get it soon."

This review was modified by thevans1988 on February 28 2017 12:30:18 AM

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Verified Customer
Rating 2/10
1/5
2017-02-25

So many hidden charges

"AJ Madison charged for delivery $99, but thats not the full cost, installation was another $200, a power cord was another $25. Plus the driver said if they didn't work and needed to be replaced it would be another $300 to repackage the appliances.
Come on AJ madison this is ridiculous.

We are looking to replace our dishwasher and will NOT bother with buying from them. Best Buy has free delivery AND installation.
"

This review was modified by arielmendezp on February 28 2017 12:30:17 AM

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Verified Customer
Rating 10/10
5/5
2017-02-25

Responsive staff

"Decided at last minute to change appliance colors. Staff was very polite and positive about it, even though it was probably a hassle. Got a credit receipt within 30 minutes for the price difference. "

This review was modified by jryan-19165 on February 28 2017 12:30:07 AM

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Verified Customer
Rating 10/10
5/5
2017-02-24

"Outstanding did what they said they would do. "

This review was modified by rabdhb on February 28 2017 12:15:27 AM

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Verified Customer
Rating 10/10
5/5
2017-02-24

Great delivery guys

"They did an excellent job! Thank you!"

This review was modified by jocelyn-58204 on February 28 2017 12:15:18 AM

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