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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 3605 13th Ave. Brooklyn, NY
    • Contact: sales@ajmadison.com
    • Phone: 800-570-3355
    • Customer Support: n/a
    • Business Hours: Mon - Tues: 9:00 am - 6:00 pmWed: 9:00 am - 8:00 pmThurs: 9:00 am - 6:00 pmFri: 9:00 am - 2:00 pm
    • Fax: 800-570-7805

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.34/10 7.34/10
    Chance of future purchase: Rating 4.60/10 4.60/10
    Shipping & packaging: Rating 4.25/10 4.25/10
    Customer service: Rating 3.59/10 3.59/10
    Return/Replacement policy: Rating 3.13/10 3.13/10

3,481 Customer Reviews

Rating 2/10
1/5
modified review posted

"You took my money, and still have not delivered my order. What say you about this? Where are my things? "


Rating 10/10
5/5
modified review posted

"Everything is as expected. Delivered to my front door in a timely manner. Packaged safely. Contact with the delivery driver before delivering was helpful. Thanks."


Rating 2/10
1/5
modified review posted

"I was able to get the product in 2 days. They said it would take 3 weeks. Bad"


Rating 10/10
5/5
modified review posted

"great pricing and quick shipping will be buying more from this company!"


Rating 2/10
1/5
modified review posted

"Ordered a cook top on 11/6. We are still waiting on delivery 16 days later. Took the day off work on 6/21, and cancelled a dental appointment to wait for a Friday afternoon delivery as scheduled by delivery service. No show on the delivery. No call. No text. No email. Its now Saturday morning 6/22, both AJ Madison and AM Trucking appear to be closed for the weekend all we get is the answering machine. We were trying to have the cook top in before Thanksgiving. "


Rating 10/10
5/5
modified review posted

"Great service and very satisfied with the experience"


Rating 10/10
5/5
modified review posted

"Great price quick shipping! "


Rating 10/10
5/5
modified review posted

"Great prices, free shipping on larger orders, prompt delivery - mine arrived at 9:15pm by two hustling and courteous truckers! "


Rating 10/10
5/5
modified review posted

"This is my third time ordering appliances from AJ Madison and I am still happy with their prices and their expedient delivery services. There has been only one time when an appliance arrived damaged and it was returned to the delivery truck and a new one delivered promptly with no hassles. I will continue to order from them because they have a great selection."


Rating 2/10
1/5
modified review posted

"I HAVE NOT RECEIVED THE DISHWASHER THAT I PAID 629.00 DOLLARS FOR. WHERE IS IT AT? WHEN TRYING TO TRACK THE ORDER ALL THAT IT SAID WAS " IN TRANSIT" ... REALLY! ONCE AGAIN, I HAVE NOT RECEIVED THE ORDER.
I HAVE NEVER HAD TO WAIT FOR SUCH A LONG PERIOD OF TIME FOR A DELIVERY. ONCE AGAIN, WHERE IS MY DISHWASHER?
"


Rating 2/10
1/5
modified review posted

"I have called 3 times to have my retractable downdraft from AJmadison. I was treated very rudely, sentences cut-off, told that I would be called the next day never called. This delivery service is awful and should never be used. As soon as I complete this text I will be calling again. I have offered to go to the warehouse and pick up my appliance myself. "


Rating 10/10
5/5
modified review posted

"Great price and works when I got it!"


Rating 2/10
1/5
modified review posted

"It has been 2 weeks since I placed my order. Despite my request, I haven't yet even received a shipping date or tracking info, much less my merchandize.
Why is this taking so long?
"


Rating 10/10
5/5
modified review posted

"I was able to find a washer that fit my needs exactly, I hadn't seen it anywhere else. Ordering was easy and delivery was much faster than I expected."


Rating 10/10
5/5
modified review posted

"Great transaction and pretty speedy shipping to Denver for $99. "


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AJ Madison is a merchant member
AJ Madison participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,912 merchant members.