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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 3605 13th Ave. Brooklyn, NY
    • Contact: sales@ajmadison.com
    • Phone: 800-570-3355
    • Customer Support: n/a
    • Business Hours: Mon - Tues: 9:00 am - 6:00 pmWed: 9:00 am - 8:00 pmThurs: 9:00 am - 6:00 pmFri: 9:00 am - 2:00 pm
    • Fax: 800-570-7805

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.31/10 7.31/10
    Chance of future purchase: Rating 4.88/10 4.88/10
    Shipping & packaging: Rating 4.29/10 4.29/10
    Customer service: Rating 3.39/10 3.39/10
    Return/Replacement policy: Rating 2.14/10 2.14/10

2,768 Customer Reviews

Rating 2/10
1/5
modified review posted

"Still don't even have an estimated delivery date. I'm calling Visa to dispute this charge."


Rating 10/10
5/5
modified review posted

"Excellent experience and very satisfied customers! The items we received were just as described AND the shipping and delivery were super quick and efficient! Internet transactions, especially when large items are involved, don't always go smoothly unfortunately. That definitely was not the case with this transaction! We look forward to doing business with AJ Madison again!!"


Rating 10/10
5/5
modified review posted

"Great merchant. They shipped the items in time and delivered in time. "


Rating 10/10
5/5
modified review posted

"Lowest Price
Expedient Delivery Service
"


Rating 10/10
5/5
modified review posted

"Order came in realy fast. Everything went well."


Rating 10/10
5/5
modified review posted

"Fast, easy, and competitively priced! "


Rating 6/10
3/5
modified review posted

"We are still waiting for delivery . . . difficult to rate. Three weeks and counting the days."


Rating 4/10
2/5
modified review posted

"delivery experience was sub-optimal. Not sure I would buy from AJ Madison again as a result."


Rating 10/10
5/5
modified review posted

"Finding, ordering, paying and receiving the product from AJ Madison was a great experience. I have not yet opened the box for installation, but am sure that the product will be as expected."


Rating 4/10
2/5
modified review posted

"You couldn't deliver product!

If it's on your website it should be available to ship, Period!
"


Rating 10/10
5/5
modified review posted

"item shipped fast at a great price."


Rating 4/10
2/5
modified review posted

"-dent In the freezer door
-one of the doors to the refrigerator French doors opens all the way with no stopping and ends up hitting counter that is beside refrigerator
-Request in home delivery for an extra $100, only had one person deliver when the aj website policy says 2 persons are to deliver
-rude and sarcastic customer service rep (Deborah) when called to mention my issue with delivery -9/12/14
-customer service rep unaware of delivery policy
"


Rating 10/10
5/5
modified review posted

"Great price and great service"


Rating 10/10
5/5
modified review posted

"I was satisfied with everything. If this item came in a couple of days sooner it would have been better, you did deliver it sooner than the expected time you said it would take to get here according to the website."


Rating 8/10
4/5
modified review posted

"Good purchase experience. Delivery was slow. "


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AJ Madison is a merchant member
AJ Madison participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,847 merchant members.