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Stores > Abt Electronics / ABT

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  • Abt Electronics Abt Electronics / ABT Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1200 N Milwaukee Ave.
    • Contact: customerservice@Abt.com
    • Phone: 847-967-8830
    • Customer Support: 888-228-5800
    • Business Hours: Monday - Friday: 8am -10pm
    • Fax: 847-919-3790

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.97/10 7.97/10
    Chance of future purchase: Rating 7.95/10 7.95/10
    Shipping & packaging: Rating 7.5/10 7.5/10
    Customer service: Rating 7.19/10 7.19/10
    Return/Replacement policy: Rating 6.67/10 6.67/10

12,284 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-21

Great customer service

"TV was a good price and arrived quickly but was damaged. Customer service arranged for a swap and the replacement arrived within a week. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-21

In need of an Iron

"My old Rowenta iron finally gave out after many years of service. I needed to purchase a new one. ABT and JC Pennys had the same price for my model. However I decided to purchase from ABT because of the excellent customer service and ease of ordering on line. I placed the order in the morning. I received an e-mail 10 minutes after stating it was ready for pick up. Picked it up a few hours later. When I arrived at the store, they took my order and within two minutes I was out of the store with my new Rowenta iron.
Now that's the way to shop!!!
"


No Avatar

Verified Customer
Rating 4/10
2/5
2016-09-21

Slow delivery

"Ordered online 9/7 and item showed in stock for delivery in store area. Item still "in transit"."

Rep reply posted Sep-23-2016

A rep from Abt Electronics / ABT, abt-cg, has responded

“We apologize for any problems the customer experienced regarding the delivery of their order. There were two shipments that shipped on 9/12. One of the tracking numbers shows one of the units was delivered on 9/13. We will issue a tracer investigation and follow-up with the customer.”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-21

my sister loves it!

"bought this as a birthday gift for my sister and she loves it"


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Verified Customer
Rating 10/10
5/5
2016-09-21

Easy

"Quick, easy, item arrived in less than a week. Much better price than big box."


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Verified Customer
Rating 10/10
5/5
2016-09-21

grillin'

"Ordered a Weber grill from this site; cheaper than anyone else, free shipping and no taxes! Order was sent that same day and delivered in 2 days. Excellent service"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-21

"The correct product arrived on time with no issues."


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Verified Customer
Rating 10/10
5/5
2016-09-21

Panasonic Microwave Arrived

"Delivered as they instructed. Even had a Handle with Care sticker on the box disclosure on the box so that the delivery company will not damage. I am very happy with the purchase. Steve in Santa Cruz, CA...."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-21

"Friendly and knowledgeable staff and polite and prompt service as usual......."


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Verified Customer
Rating 10/10
5/5
2016-09-21

Broan stove hood

"Online description of stove hood was very good.
Delivery was faster than quoted.
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-21

Best price, fast shipping

"Good communication, tracking number sent in email."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-21

Crisp and clean

"It was nice to have a company do everything they said they were going to do, void of attitude and excuses. ABT remembers how a CUSTOMER needs to be treated. There is no doubt in my mind i will call abt the next time a need arises. They exceeded my expectations, which other than a couple of resturants in town, NOBODY does..."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-21

"I haven't yet used the dehumidifier, but it was delivered as expected in a new box. Hopeful that it will work as expected also, but need help unloading it and installing it first! Keeping my fingers crossed."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-21

"Very happy with our purchase. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-20

"Good product.
Fast delivery.
Good service.
"


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Abt Electronics / ABT participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,630 merchant members.