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681 reviews
posted May-13-2013
reply posted May-14-2013 “Dear Param,
We are so grateful for this feedback. It means a lot to us.
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
For the order you are talking about, we are really sorry for the problem. Please notice that the policy is there, my colleague just dealt with the order for you according to it.
Return fees:
In all instances, no matter what the reason for returning the goods, the buyer must pay the shipping fees for returning the item to us. Whether you are requesting a refund, repair or exchange, you must send the item back before we can take action and proceed. Once we receive the returned item(s), we will process the refund, repair or exchange immediately.
http://www.ahappydeal.com/m-article-id-102.html
I would like to offer my sincerest apologies to you for the issue again.
In addition, we are fully committed to offering you future consideration for the inconvenience you have experienced, hope you can understand.
Kind Regards,
Shiela
Ahappydeal Customer Service staff
support@ahappydeal.com”
posted May-11-2013
reply posted May-12-2013 “Dear al3a6f,
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
For the order you referred to, I had checked all the information for you. My colleague had applied the refund for you as you agreed with her, so please tell us where you are not satisfied; we will try our best to improve. Sincerely hope we have future business after the communication.
In addition, we are fully committed to offering you future consideration for the inconvenience you have experienced.
Kind Regards,
Shiela
Ahappydeal Customer Service staff
support@ahappydeal.com”
"Hello to all. I have bought from aHappyDeal.com 4 or 5 times in the last 5 months. I must say that i have not been disappointed yet. There products are top notch and can not be unsurpassed in quality and price. I am a person you has too much time on my hand, so i do a lot of researching and i can not find another company who can beat aHappyDeal...........I would tell anyone to give it a try and you will be happy with what they have. There shipping has always been resonable and after purchase response to my question or returns service is fantastic.
Thanks for reading
a100engineer"