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theyedoctor.com

Health, Fitness, Beauty

Rating 8.00/10 5 reviews
(15 lifetime reviews)

8.00/100 (6-month rating)
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All Customer Reviews (15)

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Rating 2/10 1/5
modified review posted Feb-29-2012

"Terrible.

It has been nearly a month since the glasses were ordered and paid for.
Nothing has been delivered.
"

Rating 10/10 5/5
modified review posted Feb-14-2012

"excellent, fast and international shipping"

Rating 10/10 5/5
modified review posted Jan-25-2012

"Ordered two pairs of Luxottica titanium frames online. The email reply said to expect 5-6 weeks delivery, but I received them in a little over one week. They were EXACT frames I was hoping for -- titanium, gunmetal finish, in the right size. I'd looked for them everywhere, only to find they'd been discontinued and were no longer available in stores. Was so happy, I ordered two more pairs, and they just arrived (took about 5 days). All came in heavy duty silver cases, well protected to prevent scratching. Total cost (including shipping) was about the same as I paid for my original frames at a 1/2 price sale 7 years earlier."

Rating 10/10 5/5
modified review posted Jan-05-2012

"I just got my new glasses from the eyedoctor and they are great. Even though I have a rather peculiar prescription, they came quickly and I have perfect clarity of vision. Plus, the price was hundreds less than I usually pay."

Rating 10/10 5/5
modified review posted Dec-22-2011

"I couldn't be happier with the eyeglasses I got from theyedoctor.com"

Rating 10/10 5/5
modified review posted Sep-13-2011

"I was very happy with this company's service. I purchased a pair of Lindberg Air Titanium frames with prescription lenses, at half the price I would have paid anywhere else.
I received the glasses, nicely packaged with the manufacturer case, exactly two weeks after I placed the order. I was also kept up to date via email on the status of the order.
Clearly others have had poor experiences, and I was cautious as a result, but I am very satisfied. I could never have afforded these glasses otherwise."

Rating 2/10 1/5
modified review posted Jul-08-2011

"Shipped the wrong glasses to me and then asked me to pay for their return. Then correct glasses arrived and lens fell-out. Customer service interrupted me on the phone numerous times, put me on speaker for office to hear and then hung-up on me without letting me finish my explanation, saying "I don't care." The Eye Doctor does not have a very good bedside manner. BUYER BEWARE!!!"

Rating 10/10 5/5
modified review posted Feb-09-2011

"Thanks Bill. The glasses were perfect and the service was great!"

Rating 10/10 5/5
modified review posted Oct-21-2010

"So first off I couldn't find the brand of glasses I wanted anywhere else and the other prices were significantly higher than the eye doctor. Immediately after my order they emailed me about the PD measurement at your own eye doctor and once I gave them the information I was always involved in the information about the temple size and the glasses themselves. Any questions I had were answered and once I received the glasses they were perfect and I love them so much I wanna order another pair. You get to be apart of the whole process and the price is fantastic. I am not sure about return fees but I am sure they would be more than willing to discuss and work through customer issues. "

Rating 10/10 5/5
modified review posted Oct-21-2010

"A round of applause for the professional way this company treated me. I was not an easy customer, first asking for a rush order and then discovering my temples weren't the size listed in the catalog. Turns out the manufacturer had a misprint, but these folks bent over backwards trying to fix the situation. They eventually offered me an exchange on another pair. While we were waiting for that order to come in, I found a solution to the "temples too short" problem on my end. They didn't get upset, even though they were staring at an extra pair of glasses and more paperwork.

I wound up buying the second pair too, unprompted from their end, and now I love both pairs!"

 
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