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Ratings Rating
Full Rating Profile
  • Rating 8.33/10 2,977 reviews

    8.33 / 100
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    ZORO Tools is not a merchant member
    ZORO Tools does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!
  • ZORO Tools contact information

    • Address: 1445 Armour Blvd
    • Contact: askzoro@zorotools.com
    • Phone: 855-289-9676
    • Customer Support: 855-289-9676
    • Business Hours: 7am - 5pm CST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review profile

    Product & services pricing Rating 5.00/10 5.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

All 2,978 Customer Reviews

Rating 2/10
1/5
modified review posted

"Buyer beware!!! I attempted to purchase 14 Jobox truck tool boxes from Zoro Tools. The items were shown as IN STOCK during the purchase process. I found out after the fact that they only had 7. I called looking for an alternate product and was told they didn't carry any other types. I researched other options online only and found Weather Guard made a great alternative. Guess who sold them? ZORO TOOLS. I called ahead this time to confirm they had the boxes in stock. I was assured that they did, so I processed the order. I received an email 2-days later stating that the items were on back-order!!! Also found out that one of the original orders I cancelled wasn't cancelled properly. Talk about a mess. I spent $6000 on these boxes in all. You would think that they would want my business and care...this was not the case. I was offered a half-hearted apology and that's all. Not good!"

modified review This review was modified by Alorance77 on April 23 2014 10:33:37 AM



Rating 10/10
5/5
modified review posted

"ZORO has just about everything I've ever needed to buy as far as tools, epoxy, labware... They have the best prices I have ever found. Unbelievably fast shipping. Super highly recommended."

modified review This review was modified by DavidSS on August 21 2013 04:41:44 PM

Rating 10/10
5/5
modified review posted

"This humidifer was a very good price, combined with the extra discount I got, it was a steal! I'd definitely order from zoro again especially because I got free shipping on such a bulky item"


Rating 10/10
5/5
modified review posted

"Great service and good price. Lowest price I could find for this blade as well as cheapest shipping. Super fast shipping! I would highly recommend this etailer. Only con is a slightly quirky ordering page. Took me a few times before it would accept my PayPal payment. But once my order went through it shipped almost immediately and I RECEIVED IT THE NEXT DAY!"


Rating 10/10
5/5
modified review posted

"The tools were gifts for Christmas. They arrived on time and in great shape. "


Rating 6/10
3/5
modified review posted

"3 stars Neither Satisfied Nor Dissatisfied"


Rating 10/10
5/5
modified review posted

"Very fast service and shipping. Great company to order from."


Rating 10/10
5/5
modified review posted

"Great products and fast shipping! "


Rating 10/10
5/5
modified review posted

"Amazing delivery speed!
Very satisfied and impressed with delivery!
"


bro. Rob's Avatar
Shenandoah Valley VA
Rating 10/10
5/5
modified review posted

"EXCELLENT! NEVER any problem with ANY order from Zoro Tools."


Rating 10/10
5/5
modified review posted

"Excellent....very satisfied!"


Rating 10/10
5/5
modified review posted

"No problem check out--Best prices i could find--I'll be back"


Rating 4/10
2/5
modified review posted

"The item described is not what I received."


Rating 8/10
4/5
modified review posted

"excellent service!

completely satisfied
"


Rating 10/10
5/5
modified review posted

"Quick delivery, was as advertised. Free shipping saved a bundle."



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