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Stores > Zoara.com
  • Zoara.com Zoara.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      50 W 47th St. Suite 1711
      New York, NY US
      10036
    •  
    • BUSINESS HOURS
      24/7
      GENERAL PHONE
      +1 800-431-0012
      FAX
      n/a
    • SUPPORT EMAIL
      support@zoara.com.
      SUPPORT PHONE
      +1 800-431-0012

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • checkmark icon PayPal

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon FedEx Ground
    • checkmark icon FedEx Express
    • checkmark icon Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.14/10 9.14/10
    Chance of future purchase: Rating 8.62/10 8.62/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 9.25/10 9.25/10
    Return/Replacement policy: Rating 10.00/10 10.00/10
Voice your opinion! Review Zoara.com by clicking a star below.
No Avatar

Verified Customer
Rating 10/10
5/5
2017-10-17

great choices

"very easy guide and friendly website"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-10-16

"It was everything very much logical an easy to follow."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-10-12

Awesome experience

"Awesome experience with zoara"

Rep reply posted Oct-15-2017

A rep from Zoara.com, Eva-Zoara, has responded

“Wonderful to hear you had an awesome experience with us! ”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-10-04

Never FEAR - ZOARA is HERE

"3rd large purchase from zoara - this is always an amazing experience. nothing can compare locally price or quality wise.

Cheap doesnt come to words when you purchase here, quality and value do . 3 Rings, 5 diamonds - all valued MORE than what we paid locally when we put them through insurance.

One of our rings valued almost 10k more than what paid for it. Go figure :)
"

Rep reply posted Oct-09-2017

A rep from Zoara.com, Eva-Zoara, has responded

“HI Mark,

Thank you for your feedback. We are so glad you love the rings you purchased. We really aim to provide our customers with the highest quality diamonds at the best possible price!

Eva”


No Avatar

Verified Customer
Rating 4/10
2/5
2017-10-04

no me ofrecieron descuento

"el personal de chat no habla español"


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Verified Customer
Rating 8/10
4/5
2017-10-04

"NO ME GUSTO EL LINK DE CHAT EN VIVO EN LA PARTE DERECHA DE LA PANTALLA. ESTORBA"

Rep reply posted Oct-09-2017

A rep from Zoara.com, Eva-Zoara, has responded

“Gracia por su feedback”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-30

Something you can't find on an avg day!

"I got a ring from my fiancé. He didn't have the money to throw away and he is in love with the fact we can change the cz with a real diamond with payments "


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-25

Happy Days with Zoara

"It was a great and easy to buy experience."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-17

Very helpful!

"I needed to have my diamond held and shipped somewhere different and they were able to tell me how to easily do it. It was super helpful!"

Rep reply posted Sep-18-2017

A rep from Zoara.com, Eva-Zoara, has responded

“Thank you for you kind feedback :)”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-15

"Process was amazing. Gabriela from customer service was amazing!"

Rep reply posted Sep-16-2017

A rep from Zoara.com, Eva-Zoara, has responded

“Thank you for your feedback, Gabriela will be happy to hear how satisfied you are :) ”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-12

Easy to find

"User friendly website and could see all the rings "

Rep reply posted Sep-13-2017

A rep from Zoara.com, Eva-Zoara, has responded

“Hi Allen,

Thank you for your feedback. We are happy that you found Zoara user friendly.

Eva ”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-10

Kendo

"Please create men's diamond jewelry.
Single Stud 、Men's simple and classic Solitaire. And men's solitaire diamond pendant.
That's would be a big market in the future.
"

Rep reply posted Sep-11-2017

A rep from Zoara.com, Eva-Zoara, has responded

“Thank you for your feedback. We will definitely keep this in mind when creating our winter collection.

Best,

Eva ”


No Avatar

Verified Customer
Rating 2/10
1/5
2017-09-09

credit card nightmare

"making credit card payments is almost impossible, what a nightmare"

Rep reply posted Sep-11-2017

A rep from Zoara.com, Eva-Zoara, has responded

“Thank you for your feedback. As explained by our customer service rep there was a technical issue with our paypal payment method. Credit card payments should be totally seamless and we are happy to assist you with processing your order. You made a stunning choice and am sure you will love your ring when it arrives. Eva”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-08-13

"Good as usual. "

Rep reply posted Aug-14-2017

A rep from Zoara.com, Eva-Zoara, has responded

“We are very happy to have you back shopping with Zoara! Beautiful choice on the ring :) ”


No Avatar

Verified Customer
Rating 8/10
4/5
2017-08-06

High Expectancies!

"I just bought a ring, the experience has been very good, I expect to receive the product as soon as possible otherwise I going to have a very big problem!"

Rep reply posted Aug-10-2017

A rep from Zoara.com, Eva-Zoara, has responded

“Our jewelers are working hard to see you receive your beautiful ring in the specified time-frame. We would love to see a picture of the ring once you receive it! Eva S”


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