i had a good experience. The item i bought was shipped and at my doorsteps the next day.

Order was shipped fast and well packaged. They had the best price for the product I purchased. I will do business with ZipZoomfly.com again.

First time ordering from. Excellent service. Will Purchase from again!!!

Great store. Prompt shipping and fantastic prices. Would buy again :)

Purchased a Canon HG10 camcorder from ZZF. After the eBillme rebate and instant coupon code, the price for this brand new camcorder was about the same as a refurbished one at other sites. Product arrived when stated. Great camcorder, great price.

ZIPZOOMFLY (ZZF) is definitively not correct. Its rebate system is a rip off with the only goal to attract customers. I ordered an ASUS Eeepc 1000 HE because of an attractive rebate of 30$. I never received this rebate because ZZF ruled that my claim was not allowable on the pretext that the barcode I provided was not the right one. But it was the only one available on the product I received. ZZF asked me to provide a specific barcode but this barcode was not available on the box or the netbook. I complained about that during a long time via Internet and finally by mail to the customer service. I never received an answer. Run away this online store, it’s a thief.

It was a very easy and pleasant transactiom

Oredered several items and received as promised. When it appeared as tough I wa having a problem with a rebate they resolved the problem within a day. They responded to questions within the day and were very specific as how to resolve my problem. Will do business with them again.

The fact that I'm writing this review less than 48 hours after placing an order tells you something about ZipZoomFly.com's processing skills (I'm close to their norcal facility so shipping took no time either). Zip, Zoom and Fly are indeed good descriptive terms for this company. The item was ordered through Buy.com's marketplace and fulfilled just LIGHTNING fast!! Very impressed, item arrived in perfect condition. It was also the best price for the item purchased.  
Highest recommendation, will definitely be doing business with them in the future. Two very big thumbs up!

Like others have posted, ZZF will take your order, take your money, have the order sit in 'Packed' status for several days when they have no stock and the item is on back order. In my case, about a week later they emailed me to say the item is not available.  
 
So their online inventory system is poor, and their method to charge people in advance is very, very poor. I will not shop here again (and now I'm waiting for the money to come back through ebillme, which hopefully is not a complete pain on its own).  

Product arrived in great condition, on time and it is exactly what the description said it would be. I will definitely use them again the prices are too good to be true!

Very poor customer service. No regard in facilitating or promoting good customer relations. Ordered a processor for $249.99 on June 6, 2009, price dropped by $35 only days later. Called and spoke to a very rude woman and then asked to speak to a manager. Manager gets on the line and refuses to price match the difference. I elected to purchase this CPU from ZipZoomFly and not Newegg (which on hindsight I should have) due to my previous positive purchases in the past with this company. Overall, I am extremely unhappy with ZipZoomFly, a company that I once held in high regard but whose sloppy customer service has lost a loyal customer. Avoid this company at all costs. They refuse to make things right with consumers. If you want good service and good prices, avoid the mistake I made with ZipZoomFly and shop at Newegg instead.

This review was modified by its author, garetjax27, on 6/16/09 10:55 AM.

Ordered a Hard Drive and a CPU they shipped the order the same day and I got it the very next day! Everything was packaged very well not a chance this order was getting damaged.  
They had the best price I found online for what I ordered very happy with everything about the process, the site layout is nice though I do have a little trouble with navigation,but everything is very descriptive, prices are excellent and you can't beat the free shipping deals.

I have ordered many products from ZZF over the years without a problem. Good selection, prices & delivery. However, when you have a problem, LOOK OUT !!! Here's why:  
I ordered an ASUS netbook on 5/28 only because the website showed it "in stock". I placed my order, my credit card was charged, and the status was "processing". I paid for 2 business day shipping, but since the weekend was coming up, I didn't expect it to ship until Monday.  
Over the weekend, the status turned to "packed". Now, I don't know about you, but to me "packed" means just that. Product packed in a box ready to ship. When it was still in the same state a day later I called, only to find out the product was really backordered. I was furious. I then checked the website, it still showed in stock, and even let me place another order (I didn't fully check out). I called back and asked that my credit card be refunded and recharged when they received new stock. I spoke with a manager who stated they couldn't do that without cancelling the order all together. They had my money but had not shipped the product, the status still showed as packed, and were still taking orders.  
 
I wonder how many other people they "hooked" in this scheme? Just as I was about to cancel and order elsewhere, the rep said they couldn't cancel because it was being shipped. Yeah, sure. Well, they finally did ship 2 day delivery on 06/04, a Thursday. (for my trouble they should have at least done overnight). I got it on Monday the 8th.  
 
I filed a complaint with the GoldenGate BBB as I feel they are very inflexible and don't really value their customers. Especially a long time one. Charging before an item actually ships is just plain WRONG!  
 
Bye Bye, Zip Zoom Fly (away)

This review was modified by its author, cjkoeb, on 6/12/09 11:43 PM.

I ordered 2 harddrives from ZZF. They arrived each in their own Styrofoam box sealed in the OEM anti-static bag. Shipping was fast. Overall I was very pleased with my purchase