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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 448 Ignacio Blvd #332
    • Contact: service@zennioptical.com
    • Phone: n/a
    • Customer Support: 800-211-2105
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.20/10 9.20/10
    Chance of future purchase: Rating 8.93/10 8.93/10
    Shipping & packaging: Rating 8.48/10 8.48/10
    Customer service: Rating 8.34/10 8.34/10
    Return/Replacement policy: Rating 7.95/10 7.95/10

26,241 Customer Reviews

Rating 8/10
4/5
modified review posted

"I bought 3 pairs of glasses for my self and 1 pair for my husband. We like the cool new looks and the price is amazing!!!"


Rating 10/10
5/5
modified review posted

"My service was fast and the glasses fit great! ???? I will order from zenith again!"


Rating 10/10
5/5
modified review posted

"Excellent selection, great prices, outstanding customer service, easy, fast and fun shopping. It doesn't get better than this!"


Rating 6/10
3/5
modified review posted

"Though I like the glasses I got, I was not happy with the site when I ordered. It seems that I got a double order of my glasses. The site continued to lock up and would tell me that my order wasn,t there, very confusing, thanks Wayne"


Rating 10/10
5/5
modified review posted

"The web site was very easy to understand. I was very satisfied with my over all experience and love my glasses!! "


Rating 10/10
5/5
modified review posted

"Thank you, Zenni, for a GREAT experience with you! I love my glasses! My local post office somehow lost the first pair I ordered, and Zenni was soooo understanding and sent me a replacement pair at no cost (I paid the 2nd time for UPS to deliver). They arrived in a couple of days! I will DEFINITELY be ordering from Zenni again, and I have been telling my friends and co-workers to use Zenni for any eyeglass needs! (I learned about Zenni from a friend of mine). Thank you, again! "


Rating 10/10
5/5
modified review posted

"I was very satisfied with the products and although one the frames was a bit damaged, I found the customer care very helpful. They tried to help me adjust the frame but since it was not possible in my case they immediately sent me a replacement. Products can get damaged easily especially during shipment, what matters is how such a situation is handled and zenni optical was great at handling it as they are very customer friendly."


Rating 10/10
5/5
modified review posted

"Good results and affordable most of all!!!!!"


Rating 10/10
5/5
modified review posted

"Prescription is accurate, glasses fit and look great!"


Rating 10/10
5/5
modified review posted

"I absolutely love my glasses, I had to wait a little longer than I would have liked but the wait was worth it. I decided to get two sets due to the price, I think all up I paid just under $80.
I am sold, I won't be buying my glasses from anyone else but Zenni in the future.
I have literally been struggling with my eyesight for over a year now, even made some major mistakes at work because of it. I was thinking I would never be able to afford to pay $800 + like I did last time I replaced my glasses. But when a friend told me about his great experience I jumped at the opportunity and I am so glad I did.
I could feel my eyes relaxing the moment I put them on. WOW you are so cool Zenni.
Thank you for giving us a better option.
"


Rating 10/10
5/5
modified review posted

" Zenni's User friendly web site offers a wide variety of quality frames at an affordable price. Saving time and money, now that's what I'm talking about! I have received many compliments on the stylish, classy, sturdy frame.
Thank you Zenni:

Now I see.
"


Rating 10/10
5/5
modified review posted

"Easy, quick, completed correctly and affordable prices."


Rating 10/10
5/5
modified review posted

"I love Zenni- it allows me to choose styles that are outside my comfort zone!"


Rating 10/10
5/5
modified review posted

"easy, quick, problem free! Price is very good!"


Rating 10/10
5/5
modified review posted

"Got exactly what i ordered."


Zenni Optical is a Merchant Member! Learn more

Zenni Optical is a merchant member
Zenni Optical participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,878 merchant members.