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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Zenni Optical Zenni Optical Elite Status
    • Address: 448 Ignacio Blvd #332
    • Contact: service@zennioptical.com
    • Phone: n/a
    • Customer Support: 800-211-2105
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.67/10 8.67/10
    Chance of future purchase: Rating 7.50/10 7.50/10
    Shipping & packaging: Rating 7.72/10 7.72/10
    Customer service: Rating 6.69/10 6.69/10
    Return/Replacement policy: Rating 5.50/10 5.50/10

27,965 Customer Reviews

Rating 10/10
5/5
modified review posted

"It was quick and easy had my glasses within 10 days. Will definitely order again!!!"


Rating 10/10
5/5
modified review posted

"They shipped a perfect pair of eyeglasses in record time for $47 . I'd say that's better than very satisfied!"


Rating 10/10
5/5
modified review posted

"I have bought several eyeglasses from Zenni and find them to be high-quality and accurate."


Rating 8/10
4/5
modified review posted

"I ordered two pairs of glasses and one of them is amazing and I love them but the other pair is not so great. They are crooked and squish my head."


Rating 10/10
5/5
modified review posted

"Been buying my glasses from you for years. Lovely, as usual."


Rating 10/10
5/5
modified review posted

"Very happy with my purchase. "


Rating 10/10
5/5
modified review posted

"I'm so happy about my first purchase! I thought my glasses would have a "cheap" look to them but that was not the case! Will definitely purchase again! "


Rating 6/10
3/5
modified review posted

"never got an answer to my email had to figure it out on my own frame was NOT the same size so I had to pay to get lenses modified overall price was ok service lacking shipping a little slow and did not get a new micro fiber cloth. If I place another order I hope you do better "


Rating 10/10
5/5
modified review posted

"excellent service. our glasses are perfect. "


Rating 10/10
5/5
modified review posted

"This is the second time I've used zenni. Great glasses, cheap shipping, satisfying everytime."


Rating 10/10
5/5
modified review posted

"cheep, fast, great quility, not anything bad to say ! i will continue using Zenni !"


Rating 8/10
4/5
modified review posted

"Glasses came a day earlier than expected.
had to adjust the nose pieces to make comfortable.
Nice pair of glasses
"


Rating 6/10
3/5
modified review posted

"The new frames slip off my head. Next time I will not order rimless lenses."


Rating 2/10
1/5
modified review posted

"The Glasses are usless. They are not accurate !"


Rating 10/10
5/5
modified review posted

"J'ai trouvé mon expérience d'achat chez Zenni Optical très agréable, on a rapidement répondu à mes questions et on m'a même aidé à faire un meilleur choix. Les délais de livraison sont courts et les prix sont très raisonnables, ce qui nous permet d'acheter plus d'une paire de lunettes. C'est certain que je vais acheter toutes mes prochaines lunettes chez Zenni Optical. Merci et bonne fin de journée."


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Zenni Optical is a Merchant Member! Learn more

Zenni Optical is a merchant member
Zenni Optical participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,859 merchant members.