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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 448 Ignacio Blvd #332
    • Contact: service@zennioptical.com
    • Phone: n/a
    • Customer Support: 800-211-2105
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.10/10 9.10/10
    Chance of future purchase: Rating 8.87/10 8.87/10
    Shipping & packaging: Rating 8.34/10 8.34/10
    Customer service: Rating 8.34/10 8.34/10
    Return/Replacement policy: Rating 7.79/10 7.79/10

27,178 Customer Reviews

Rating 10/10
5/5
modified review posted

"They really helped me with questions I had.... also when there was a problem they arranged everything.... really satisfied... looking forward to buy more from them :)"


Rating 4/10
2/5
modified review posted

"prescription is off, glasses are of good quality."


Rating 10/10
5/5
modified review posted

"There are lots of frames to choose from; the website is fairly easy to use; and the price is great. Glasses arrived in a little over a week. Very happy with my purchases from Zenni."


Rating 10/10
5/5
modified review posted

"Quality glasses at a great price. The only negative was the thickness of the lens. I paid the extra cost for the high index but these were much thicker than my last pair puchased at a local store. But.....not that bad. The extra cost for the high idex probably not worth it from Zenni.

Overall,very impressed. I received my glasses 3 weeks from the date I ordered. Not great, but ok considering the cost.
"


Rating 6/10
3/5
modified review posted

"Positives: Low price, reasonable selection and good return policy

Negatives: A rather higher percentage of models out of stock, relatively slow delivery and poor ability to track orders.
"


Rating 10/10
5/5
modified review posted

"Love Zenni optical, I was able to buy my two daughters and i glasses for a great price. Thank you for being affordable :)"


Rating 6/10
3/5
modified review posted

"I brought two pairs of glasses . Lost screw from one pair, and the frame broke on the second. Know I have to repair the second. Not sure if I like that. "


Rating 10/10
5/5
modified review posted

"Very happy with my glasses"


Rating 10/10
5/5
modified review posted

"My order arrived sooner than I thought."


Rating 10/10
5/5
modified review posted

"The shipping is too long 3-4 weeks"


Rating 8/10
4/5
modified review posted

"I was happy with the website & the selection & the pricing. I did receive my 2 glasses within in the time that was stated to me. However, one of the glasses was made incorrectly & I had to package it up & pay myself to have to send it back to you. You could have provided a better way to get the glasses back for inspection. It was deemed that you had created the glasses incorrectly & replaced the glasses & shipped them to me in an expidited manor. If I had ordered just one pair if glasses this would have been a big inconvenience. There was no compensation offered just the replacement. I am unsure at this point on how to tell family & friends about my experience with Zenni.
Thank you for the opportunity to tell you about my Zenni experience and look forward to any response you may have back to me.
Sincerely,
Devon Molleken
"


Rating 10/10
5/5
modified review posted

"Very satisfied with the quality and the price. They are great."


Rating 10/10
5/5
modified review posted

"Great Glasses at a super price. I will definitely use Zenni Optical again. "


Rating 10/10
5/5
modified review posted

"Zenni's website is easy to use, provides many options, and offers very affordable prices on their products. Their glasses seem to be good quality, and the representation of them online is a good match to the actual product."


Rating 10/10
5/5
modified review posted

"I got what I paid for in a timely manner."


Zenni Optical is a Merchant Member! Learn more

Zenni Optical is a merchant member
Zenni Optical participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,856 merchant members.