Zenni Optical Reviews - zennioptical.com/ Ratings at ResellerRatings

We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.


»
 
zennioptical.com/

Apparel & Jewelry

Rating 9.24/10 14,830 reviews

9.24/100
Facebook share
Zenni Optical is a merchant member
Zenni Optical participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,986 merchant members.
 

All Customer Reviews (14,838)


Rating 10/10 5/5
modified review posted Jun-15-2013

"Products received to my 100% satisfaction.Liked by every one.
As of recently the information provided is more helpful to choose
the right glasses.
Thanks,
Winnie."

Rating 10/10 5/5
modified review posted Jun-14-2013

"I have shopped with Zenni Optical before and have been pleased with their product. I did have a slight problem with my last order but, the problem was quickly resolved and I am expecting my new glasses within the week."

Rating 10/10 5/5
modified review posted Jun-14-2013

"Zenni is a great company to purchase from. I have had questions in the past and the coustomer service responed with an answer."

Rating 2/10 1/5
modified review posted Jun-13-2013

"I ordered a frame on 5/31/13 and did not recieve it till 6/13/13. Do not order from this company if you want your order in a timely manner.
Also, the frames are cheap and flimsey.not what I expected,and a poor fit. I do not recommend this company. Just go to the optometrist and get what you need.
Not satisfied."

Rating 10/10 5/5
modified review posted Jun-12-2013

"I ordered 1 pair of glasses for my son. The glasses fit perfectly, no adjustments needed. He likes they way they look on him. They arrived sooner than expected. ordering online from Zenni was a good experience. Thank you."

Rating 10/10 5/5
modified review posted Jun-11-2013

"Been buying from Zenni for a few years, always felt their products were sturdy and a good value (and pretty, too... I've gotten compliments from strangers). The last pair I bought in Feb 2013 gave me a problem, though. I was sitting at my workstation and heard a quiet "click" and my right lens fell into my lap. After a couple emails back and forth (they wanted a photo of the broken frames), they agreed to send me a replacement. I'll keep buying from them."

Rating 4/10 2/5
modified review posted Jun-11-2013

"The order did not come in as quickly as promised and the one pair of glasses was not the size the website shows."

Rating 10/10 5/5
modified review posted Jun-10-2013

"always a great pleasure to do business with Zenni Optical!"

Rating 4/10 2/5
modified review posted Jun-10-2013

"The glasses came and are good quality. These are my second pair I have ordered from them - however, I paid for upgraded (thinner) lenses and that is NOT what was delivered"

Rating 4/10 2/5
modified review posted Jun-09-2013

"I found the prices excellent, the website excellent in showing me the types of glasses, styles and colours, etc. But I found the part on how to enter the prescription confusing and ended up entering the wrong prescription as I entered + OD & OS SPH and + OD & OS Axis, when in fact my prescription is negative, thus the two pares of glasses I ordered are useless to me. I will probably try another internet eyeglass provider next time to see if the prescription part of the process is easier."

Rating 10/10 5/5
modified review posted Jun-09-2013

"Got a coupon for new glasses since the original ones were made according to prescription"

Rating 8/10 4/5
modified review posted Jun-09-2013

"Keep changing frame so when I reorder always dicontinued"

Rating 10/10 5/5
modified review posted Jun-07-2013

"Zenni is great. It costs a bit of waiting, but saving 90% on the prices of glasses, and getting cool, stylish, high quality frames on top of the savings, is well worth the wait."

Rating 10/10 5/5
modified review posted Jun-07-2013

"Awesome and durable frames and lenses at a great price!"

Rating 6/10 3/5
modified review posted Jun-07-2013

"I have ordered at least 5 glasses. Had no problems with the lenses, but 3 had flimsy frames that easily broke."

 
wall street journal logo