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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 448 Ignacio Blvd #332
    • Contact: service@zennioptical.com
    • Phone: n/a
    • Customer Support: 800-211-2105
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.04/10 9.04/10
    Chance of future purchase: Rating 8.81/10 8.81/10
    Shipping & packaging: Rating 8.37/10 8.37/10
    Customer service: Rating 8.28/10 8.28/10
    Return/Replacement policy: Rating 7.73/10 7.73/10

27,186 Customer Reviews

Rating 10/10
5/5
modified review posted

"Very good value for the price"


Rating 10/10
5/5
modified review posted

"Normal delivery time, very good quality lasses and excellent customercare"


Rating 10/10
5/5
modified review posted

"I received the glasses. The material is good. The service is good. The recipe was done correctly. I am very satisfied. I'd buy again. Would like a little more smaller and more competitive price."


Rating 10/10
5/5
modified review posted

"Order fulfilled quickly and accurately. Product quality as high or higher than expected. Fully satisfied."


Rating 4/10
2/5
modified review posted

"Cheap quality. Plastic lens broke after 18 mos. of normal wear. That's never happened to me before in 50 years of wearing glasses. You get what you pay for. I paid over $125 but would have been better off paying $300 at the optician and having the glasses 4-5 years."


Rating 10/10
5/5
modified review posted

"The glasses have been great and have added variety to my wardrobe. The customer service is also impressive and very helpful."


Rating 4/10
2/5
modified review posted

"lenses on one of the glasses and the shades became blurred with spiderweb like lines that didn't came of with cloth or water. Good and fast mail service though."


Rating 10/10
5/5
modified review posted

"They really helped me with questions I had.... also when there was a problem they arranged everything.... really satisfied... looking forward to buy more from them :)"


Rating 4/10
2/5
modified review posted

"prescription is off, glasses are of good quality."


Rating 10/10
5/5
modified review posted

"There are lots of frames to choose from; the website is fairly easy to use; and the price is great. Glasses arrived in a little over a week. Very happy with my purchases from Zenni."


Rating 10/10
5/5
modified review posted

"Quality glasses at a great price. The only negative was the thickness of the lens. I paid the extra cost for the high index but these were much thicker than my last pair puchased at a local store. But.....not that bad. The extra cost for the high idex probably not worth it from Zenni.

Overall,very impressed. I received my glasses 3 weeks from the date I ordered. Not great, but ok considering the cost.
"


Rating 6/10
3/5
modified review posted

"Positives: Low price, reasonable selection and good return policy

Negatives: A rather higher percentage of models out of stock, relatively slow delivery and poor ability to track orders.
"


Rating 10/10
5/5
modified review posted

"Love Zenni optical, I was able to buy my two daughters and i glasses for a great price. Thank you for being affordable :)"


Rating 6/10
3/5
modified review posted

"I brought two pairs of glasses . Lost screw from one pair, and the frame broke on the second. Know I have to repair the second. Not sure if I like that. "


Rating 10/10
5/5
modified review posted

"Very happy with my glasses"


Zenni Optical is a Merchant Member! Learn more

Zenni Optical is a merchant member
Zenni Optical participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,851 merchant members.