Zenni Optical Reviews - zennioptical.com/ Ratings at ResellerRatings

We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.


»
 
zennioptical.com/

Apparel & Jewelry

Rating 9.29/10 14,017 reviews

9.29/100
Facebook share
Zenni Optical is a merchant member
Zenni Optical participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,965 merchant members.
 

All Customer Reviews (14,024)


Rating 10/10 5/5
modified review posted May-15-2013

"Great service. I really like the selection and options "

Rating 10/10 5/5
modified review posted May-15-2013

"Love your service, love your product! Why do other places charge so darn much!?! You guys are hitting it out of the park and I recommend you to everyone! I work in social services with a low income clientele and I recommend your website to my clients. I also have recommended you to my co-workers, several who have ordered glasses from you. Please keep doing what you do and I will keep ordering from you."

Rating 10/10 5/5
modified review posted May-15-2013

"
j ai bien recu les verres commendés.le service est rapide et le produit est excellent.Regards,Nicole Lachapelle"

Rating 10/10 5/5
modified review posted May-15-2013

"I bought already a so called collection of different glasses with Zenni since they are less expensive than in our country. Service and delivery is perfect however the glasses themselves should be fitted in the frame a bit quite more carefully = more exactly."

Rating 10/10 5/5
modified review posted May-15-2013

"I can not thank you enough for your excellent service. Just 7 days after placing my order, I received my glasses in Australia. The prescription was exactly correct and the fit is excellent. I have recommended Zenni to all my friends. Once again many thanks for an excellent service at a very reasonable cost."

Rating 10/10 5/5
modified review posted May-15-2013

"Quick delviery. Must get another pescription so I have pupil width exact."

Rating 10/10 5/5
modified review posted May-15-2013

"I have been purchasing from Zenni since I started college... 7 years ago. I was so happy I found a place that sold glasses I could afford. Growing up my parents couldn't afford to buy me glasses. I spent my high school years sitting at the first desk in the front, and even then couldn't see the board. I learned to take notes just by listening to the teacher and writing as they said it out loud. In College it was different, it wasn't as easy, so I decided to get myself glasses. I shopped around everywhere but couldn't even afford the free frame glasses because the lenses alone were over 300$. So I shopped online and stumbles upon Zenni and never looked back. For the last 7 years I have been buying on average 5 to 6 pairs a year to match my different outfits. My entire family, many coworkers and friends now shop with Zenni. I even gave the website address to every customer that complemented me on my glasses. I am proud to support a website that allowed me to be able to see the world like I never could. Today I have 2 kids, and thanks to Zenni I don't miss a thing, and even with 2 kids, and the salary of a cashier, I can still afford my 5 to 6 pairs a year from Zenni. I can never thank them enough !!!"

Rating 10/10 5/5
modified review posted May-15-2013

"Quality eyeglasses for very affordable price. Service (including customer service) is outstanding. I wish there were other online stores like Zenni Optical that sell different products."

Rating 10/10 5/5
modified review posted May-15-2013

"When I ordered my glasses, I was quoted that they would be sent within 2 weeks. That was absolutely correct. Awesome service."

Rating 10/10 5/5
modified review posted May-15-2013

"I had a great service person that made I hadn't forgotten to enter my prescription (which is exactly what happened). Thankfully they emailed to check and I was able to have the glasses shipped okay. "

Rating 2/10 1/5
modified review posted May-15-2013

"I ordered two pairs of glasses. When they came the left lense was wrong, I couldn't see through it well. I went back to the opthamologist to have him re-check my prescription, which I only just got right before I ordered the glasses. He re-checked and said it was correct. I returned the glasses and Zenni said they were made correctly and could have them mailed back to me or refund half. Well, I couldn't wear them so the only option was to get half the money back......Very frustrated since I still have no glasses. I don't understand how they can be right if I can't see through the left eye. My whole family has ordered glasses here before with no problem but this time they were no good at all. "

Rating 10/10 5/5
modified review posted May-15-2013

"I am very please with the quality of the glasses and also how quick the order was filled and delivered."

Rating 10/10 5/5
modified review posted May-15-2013

"Very satisfied with my order. I would order again in the future."

Rating 10/10 5/5
modified review posted May-15-2013

"This was my second order from Zenni. The frames and lenses are perfect. At these prices, I cannot imagine why anyone wouldn't buy from Zenni! The order took about two weeks to arrive, but I don't mind because the big buy-one-get-one-half-off sale probably caused a huge surge of orders. I will buy from Zenni again and have recommended them to others."

Rating 10/10 5/5
modified review posted May-15-2013

"These were a pair of glasses to replace a pair of Zenni's that I've had for 3 years and I had scratched. Rather than get the old lenses polished, i just bought new. No hassles, no BS, just fast service."

 
wall street journal logo