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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 448 Ignacio Blvd #332
    • Contact: service@zennioptical.com
    • Phone: n/a
    • Customer Support: 800-211-2105
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.12/10 9.12/10
    Chance of future purchase: Rating 8.90/10 8.90/10
    Shipping & packaging: Rating 8.39/10 8.39/10
    Customer service: Rating 8.37/10 8.37/10
    Return/Replacement policy: Rating 7.90/10 7.90/10

27,164 Customer Reviews

Rating 2/10
1/5
modified review posted

"My order required return. They received the glasses over two weeks ago and after calling them three times, Zenni has still not issued the 'in store' credit. Every time it's a different story. "


Rating 10/10
5/5
modified review posted

"I loved my new glasses. Great price and very comfortable. "


Rating 8/10
4/5
modified review posted

"The glasses are top notch. You need to find a way to make delivery quicker."


Rating 10/10
5/5
modified review posted

"The attention to the details provided by customer service was greatly appreciated! The quality & style of my frames are also very good!"


Rating 10/10
5/5
modified review posted

"This is the second time ordering from Zenni optical, both times I ordered three pair of glasses. The first time I had problems ordering, customer service was friendly and helpful. The glasses were great quality standing up to my 9 year olds abuse better than the expensive ones did. When I got my new Rx I saved my money and got two pair of glasses and a pair of prescription sunglasses for less than one pair of glasses would have cost me...you can't beat that. "


Rating 10/10
5/5
modified review posted

"Loved the "brown"...very sophisticated with a slight shade of retro. Fit well. Bought purple as well...purple were loose on my heahead...but. they look great. Purple is better if you don't wear lipstick. Brown is great with red or pink lipstick."


Rating 10/10
5/5
modified review posted

"fast easy service.will shop again. thanks........."


Rating 10/10
5/5
modified review posted

"We -- the whole family -- buy all of our glasses via Zenni, for a few years now. Best online retailer of any product. We've recommended Zenni to friends & family so often, we should be earning commissions :-)"


Rating 10/10
5/5
modified review posted

"great prices, quick shipping and they work good. very satisfied
"


Rating 10/10
5/5
modified review posted

"I have no problem with my purchase and my purchase for giving complete satisfaction. I recomended Zenni Optical has everything my friends and also all my family. In the future I will always buy your great product."


Rating 10/10
5/5
modified review posted

"Really pleased, awesome glasses, just a little too slow to be delivered, but anyway they were very good and look great, thanks Zenni!"


Rating 10/10
5/5
modified review posted

"I have used Zenni for years and tell all my friends about and they have loved it too. It also allows me to help purchase glasses for my Grandchildren so they can look cool in school too! I have a pair of glasses for every outfit. I can't imagine why anybody wants to pay more money for the same thing. Thanks Zenni for the savings. "


Rating 10/10
5/5
modified review posted

"Zenni was great took about ten minutes to order and three days later glasses were here and everything showed up in good condition ready for use."


Rating 8/10
4/5
modified review posted

"prescription was right on. frames were way too wide. Was on hold for over 10 minutes and gave up on zenni customer service. had a local bend my black and yellow plastic frames in at the nose piece with a hairdryer.fit much better now."


Rating 10/10
5/5
modified review posted

"Good looking glasses at an affordable price. Shipping did not take overly long. Would buy from again."


Zenni Optical is a Merchant Member! Learn more

Zenni Optical is a merchant member
Zenni Optical participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,858 merchant members.