Zenni Optical Reviews - zennioptical.com/ Ratings at ResellerRatings

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zennioptical.com/

Apparel & Jewelry

Rating 9.19/10 14,826 reviews

9.19/100
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All Customer Reviews (14,834)


Rating 10/10 5/5
modified review posted Jun-12-2013

"I ordered 1 pair of glasses for my son. The glasses fit perfectly, no adjustments needed. He likes they way they look on him. They arrived sooner than expected. ordering online from Zenni was a good experience. Thank you."

Rating 10/10 5/5
modified review posted Jun-11-2013

"Been buying from Zenni for a few years, always felt their products were sturdy and a good value (and pretty, too... I've gotten compliments from strangers). The last pair I bought in Feb 2013 gave me a problem, though. I was sitting at my workstation and heard a quiet "click" and my right lens fell into my lap. After a couple emails back and forth (they wanted a photo of the broken frames), they agreed to send me a replacement. I'll keep buying from them."

Rating 4/10 2/5
modified review posted Jun-11-2013

"The order did not come in as quickly as promised and the one pair of glasses was not the size the website shows."

Rating 10/10 5/5
modified review posted Jun-10-2013

"always a great pleasure to do business with Zenni Optical!"

Rating 4/10 2/5
modified review posted Jun-10-2013

"The glasses came and are good quality. These are my second pair I have ordered from them - however, I paid for upgraded (thinner) lenses and that is NOT what was delivered"

Rating 4/10 2/5
modified review posted Jun-09-2013

"I found the prices excellent, the website excellent in showing me the types of glasses, styles and colours, etc. But I found the part on how to enter the prescription confusing and ended up entering the wrong prescription as I entered + OD & OS SPH and + OD & OS Axis, when in fact my prescription is negative, thus the two pares of glasses I ordered are useless to me. I will probably try another internet eyeglass provider next time to see if the prescription part of the process is easier."

Rating 10/10 5/5
modified review posted Jun-09-2013

"Got a coupon for new glasses since the original ones were made according to prescription"

Rating 8/10 4/5
modified review posted Jun-09-2013

"Keep changing frame so when I reorder always dicontinued"

Rating 10/10 5/5
modified review posted Jun-07-2013

"Zenni is great. It costs a bit of waiting, but saving 90% on the prices of glasses, and getting cool, stylish, high quality frames on top of the savings, is well worth the wait."

Rating 10/10 5/5
modified review posted Jun-07-2013

"Awesome and durable frames and lenses at a great price!"

Rating 6/10 3/5
modified review posted Jun-07-2013

"I have ordered at least 5 glasses. Had no problems with the lenses, but 3 had flimsy frames that easily broke."

Rating 10/10 5/5
modified review posted Jun-07-2013

"Good experience glasses came on time and I was satisfied"

Rating 10/10 5/5
modified review posted Jun-06-2013

"Great Service. Glassess showed up at the door as described and in a proper fashion."

Rating 10/10 5/5
modified review posted Jun-06-2013

"Order arrived as described and in reasonable time. Glasses fit and look good and most important of all they work the way they should with very little adjustment period."

Rating 10/10 5/5
modified review posted Jun-05-2013

"I was surprised when the 2prs of glasses I ordered arrived just 8-days later! The fit and prescription are perfect, unlike the glasses I'd previously ordered from 2 different chain optical stores and one from highly rated hospital.
I reside in Thailand so delivery is pretty fast from Hong Kong.

Of the many reviews of Zenni I'd read before trying them, most rated them excellent; a few were negative..not about the glasses but slower shipping times which naturally occur to more distant locations or the consumer was unhappy about the return & reimbursement policy. Mainly just posts by few sour grapes.

So, I saved well over $100+US by using Zenni and not some optical shop in a mall or hospital. You can, too!"

 
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