We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
  • Zenni Optical Zenni Optical Elite Status
    • Address: 448 Ignacio Blvd #332
    • Contact: service@zennioptical.com
    • Phone: n/a
    • Customer Support: 800-211-2105
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.82/10 8.82/10
    Chance of future purchase: Rating 8.16/10 8.16/10
    Shipping & packaging: Rating 7.46/10 7.46/10
    Customer service: Rating 7.18/10 7.18/10
    Return/Replacement policy: Rating 6.02/10 6.02/10

28,652 Customer Reviews

Rating 10/10
5/5
modified review posted

"Was deliver fairly fast and was what I was expecting "


Rating 8/10
4/5
modified review posted

"I love Zenni Optical. It took a little bit longer than I hoped for, for the delivery."


Rating 8/10
4/5
modified review posted

"The only complaint I have is that it took nearly 6 weeks for my glasses to be delivered. Everything else was excellent, the person on the live chat helpline was very good, he helped me to put in the prescription measurements, very helpful, website great easy to navigate"


Rating 10/10
5/5
modified review posted

"Very satisfied with Zenni Specs.Keep it up!!!!!"


Rating 10/10
5/5
modified review posted

"I've gotten my glasses from Zenni Optical for at least 5 years and am always very happy with the results. The total cost including shipping is less than the co-payment was under my insurance program. And now that's I';m on Medicare it's great to find affordable glasses."


Rating 10/10
5/5
modified review posted

"Site easy to get around. Very happy with my glasses."


Rating 10/10
5/5
modified review posted

"Great glasses with high quality material, and a low price, very satisfied and will buy again. "


Rating 8/10
4/5
modified review posted

"Love my new prescription sunglasses"


Rating 10/10
5/5
modified review posted

"We have purchased several times from Zenni and have always been completelysatisfied with the glasses and also the overall service from them"


Rating 8/10
4/5
modified review posted

"Was disappointed in delivery time. Paid for express delivery and it took over two weeks to arrive. "


Rating 10/10
5/5
modified review posted

"customer service was amazing, they responded very quickly to my problem. "


Rating 10/10
5/5
modified review posted

"Zenni does a fantastic job. I can get all the bells and whistles when I order my glasses and they are usually delivered within 10 days. When I had a problem with my order one time, they gave me a full refund toward another pair. I've gotten last 5 pair of glasses from them."


Rating 2/10
1/5
modified review posted

"My glasses never came to my house, they sent me another pair and I am stI'll waiting it's been 2 weeks! "


Rating 8/10
4/5
modified review posted

"The frames are great, script dead on as usual, and tint is perfect... still need to do something about the time frame between order and delivery. "


Rating 8/10
4/5
modified review posted

"The glasses actually look bigger on my face than the picture made them out to be."


Share Zenni Optical's store rating

Zenni Optical is a Merchant Member! Learn more

Zenni Optical is a merchant member
Zenni Optical participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,853 merchant members.