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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Zenni Optical Zenni Optical Elite Status
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.09/10 9.09/10
    Chance of future purchase: Rating 8.96/10 8.96/10
    Shipping & packaging: Rating 8.13/10 8.13/10
    Customer service: Rating 8.43/10 8.43/10
    Return/Replacement policy: Rating 7.92/10 7.92/10

36,839 Customer Reviews

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Verified Customer
Rating 10/10
5/5

"Awesome whole way through, had a problem with a defective pair of glasses but it was taken care of. So overall I am a happy consumer."


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Verified Customer
Rating 8/10
4/5

"The oder took longer than other online prescription glasses sites to fill and ship. Finest glasses.com was much faster. But I am still satisfied with the glasses sent to me by zenni.com."


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Verified Customer
Rating 6/10
3/5

"The buying experience is nice.
The product is not good and disappointing.
"


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Verified Customer
Rating 10/10
5/5

"Great price. Quick delivery. Very satisfied. Will be ordering more soon!
"


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Verified Customer
Rating 10/10
5/5

"Awesome with livechat very helpful
love it buy from Zenni
"


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Verified Customer
Rating 10/10
5/5

"3rd item bought and I happily tell friends of your service. Many reluctant to try but convinced by the ease of doing business. and the low prices. The speed of delivery here is as supplied locally. Thankyou."


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Verified Customer
Rating 10/10
5/5

"Zenni's help with deciphering my prescription was invaluable."


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Verified Customer
Rating 6/10
3/5

"Love glasses. They fit good. But to strong send them back they will give me credit in store. And I will reorder."


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Verified Customer
Rating 10/10
5/5

"Second pair! Fast service, great glasses."


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Verified Customer
Rating 10/10
5/5

"My service has been pretty good!! Waiting for another good deal !!"


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Verified Customer
Rating 10/10
5/5

"Only thing that could be better is the shipping cost"


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Verified Customer
Rating 10/10
5/5

"Nice product for 1/3 the price of buying locally. The frames were a bit smaller than I thought they would be, and the nose pads needed adjusting, but otherwise great. I will certainly buy from Zenni next time."


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Verified Customer
Rating 10/10
5/5

"Know the size of your head."


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Verified Customer
Rating 10/10
5/5

"I am always very pleased with my purchases. I have bought at least 10 pairs of glasses. I have tried all different styles of glasses and frames and I have loved all of them."


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Verified Customer
Rating 10/10
5/5

"It took me a little while to get going with the process, but once I figured out that the directions and information on just about everything you need to know are written for a purpose, I read those directions, etc., and had no problems getting to the quest of choosing and ordering my glasses. Then when the glasses came I went straight to the sight and found out how to adjust them and guess what....those directions worked well, also. So my advice is don't assume that you can do it all without help. Read the directions and information.
Also it only took 5 or 6 days for them to arrive.
"


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Zenni Optical is a Merchant Member! Learn more

Zenni Optical is a merchant member
Zenni Optical participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,851 merchant members.