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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Zenni Optical Zenni Optical Elite Status
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.07/10 9.07/10
    Chance of future purchase: Rating 8.92/10 8.92/10
    Shipping & packaging: Rating 8.27/10 8.27/10
    Customer service: Rating 8.4/10 8.4/10
    Return/Replacement policy: Rating 8.05/10 8.05/10

42,197 Customer Reviews

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Verified Customer
Rating 10/10
5/5
2015-08-02

"Awesome frames always and great prices. Been a customer for years and never disappointed, however the delivery was a little longer last time, not sure why, but other than that great experience. Thank you Zenni! I always recommend my friends and family."


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Verified Customer
Rating 10/10
5/5
2015-08-02

"All the glass is OK Thank You."


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Verified Customer
Rating 10/10
5/5
2015-08-02

"The glasses are wonderful. They are so clear and very affordable "


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Verified Customer
Rating 10/10
5/5
2015-08-02

"Very fast shipping nice quality glasses "


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Verified Customer
Rating 10/10
5/5
2015-08-02

"Love the selection and the prices are unbeatable! I've told every person I know who wears glasses about Zenni!"


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Verified Customer
Rating 10/10
5/5
2015-08-02

"Zenni's vast and affordable eye-wear selection makes owning multiple pairs a reality! My glasses are usually the subject of conversation and compliments."


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Verified Customer
Rating 10/10
5/5
2015-08-02

"I have been buying glasses from zenni for years & never had a
issue.Would recommend zenni most highly."


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Verified Customer
Rating 10/10
5/5
2015-08-02

"The experience was quick and easy and I didn't have to wait long for my glasses to arrive. "


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Verified Customer
Rating 10/10
5/5
2015-08-02

"I have gotten several pairs of glasses by now from Zenni and have loved every one!"


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Verified Customer
Rating 10/10
5/5
2015-08-02

"Except for the fact that there is no way to cancel an order online. No place on website to cancel an order you just placed. I called ZenniOptical to inform them of this as well as cancel that order. I was told this happens sometimes. The fact that if you have a problem that keeps happening would you not try to correct it? Nope, the assistant side they cant do anything about that. The glasses i reordered finally were great and no problems after that.
If you ve ordered to wrong pair as i did when i read that it came with little diamonds on the screw ends, well, being a guy, it just wasn't something i was dieing to have on my glasses."


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Verified Customer
Rating 10/10
5/5
2015-08-02

"Good value. Fast shipping"


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Verified Customer
Rating 10/10
5/5
2015-08-02

"everything was just as they said it would be , no surprises, except how good i looked in the glasses thatnk you all
kevin
"


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Verified Customer
Rating 10/10
5/5
2015-08-02

"I love my two pairs of glasses from Zenni! The website is so user friendly and my glasses were delivered to me so much faster than expected. The glasses are so light and comfortable too. "


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Verified Customer
Rating 10/10
5/5
2015-08-02

"Nice glasses. I will order again. "


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Verified Customer
Rating 8/10
4/5
2015-08-02

" Experience was over all good , but the issues with the product were annoying "


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Zenni Optical is a Merchant Member! Learn more

Zenni Optical is a merchant member
Zenni Optical participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,715 merchant members.