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Stores > Zenni Optical

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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Zenni Optical Zenni Optical Elite Status
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.25/10 9.25/10
    Chance of future purchase: Rating 9.24/10 9.24/10
    Shipping & packaging: Rating 8.76/10 8.76/10
    Customer service: Rating 8.81/10 8.81/10
    Return/Replacement policy: Rating 8.77/10 8.77/10

67,451 Customer Reviews

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Verified Customer
Rating 10/10
5/5
2016-04-27

I can see this place is great

"easy selection, good website and fantastic delivery, better than my last experience with a 'bricks and mortar' store."


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Verified Customer
Rating 8/10
4/5
2016-04-27

sun glass

"I badly chose. Colour blue does not go to me, she are too wide
it's my mistake
"


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Verified Customer
Rating 2/10
1/5
2016-04-27

Glasses were like Coke Bottles

"Vision was extremely distorted. I had to return them only to find out that the refund policy was 50% back if I wanted a full credit and 100% toward a store credit. After reporting to my credit card company I received a full 100% refund. Never again"


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Verified Customer
Rating 10/10
5/5
2016-04-27

"I loved the ease of ordering and when I had a question about my order my email was answered promptly and clearly. As soon as they were sure I had my order correct it was shipped and I received it much sooner than anticipated. The fit is awesome and of course the price fantastic! I have recommended Zenni to everyone I know. "


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Verified Customer
Rating 10/10
5/5
2016-04-27

Great site!

"Quick service and very reasonably priced."


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Verified Customer
Rating 10/10
5/5
2016-04-27

Total satisfaction

"I am very satisfied with your products, at good prices...."


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Verified Customer
Rating 2/10
1/5
2016-04-26

returned

"I returned both my glasses over two weeks ago, as they both made my vision blurry & one of the pair were too narrow. I haven't heard anything from them since. Cost of both were not much cheaper than going to a local opticians."


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Verified Customer
Rating 10/10
5/5
2016-04-26

It's great to get "great" service, and I did!

"I had to exchange a pair of glasses, and it all went easy as can be. Thank you. "


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Verified Customer
Rating 10/10
5/5
2016-04-26

I love Zenni Optical!

"I love the price, the quality and how fast they ship. I can afford to have glasses in every color!"


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Verified Customer
Rating 10/10
5/5
2016-04-26

Great!

"Glasses can as ordered and quickly. Thanks you. "


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Verified Customer
Rating 10/10
5/5
2016-04-26

Artsy and cute!

"The great purple color is kind of a bright plum and is matte in person. I was pleased with the super quick delivery and the frames fit perfectly, despite the wonky clown glasses mockup results I got online several times when I uploaded my photo. They're super light, the shape is great, and really comfortable on my face/ears. I highly recommended these for the color, style, price, prescription accuracy. So artsy and cute!!"

This review was modified by bnkirkle on April 26 2016 09:06:01 PM

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Verified Customer
Rating 10/10
5/5
2016-04-26

Quick and Easy

"Order was fulfilled quickly and the glasses are absolutely perfect. I can see clearer out of my new glasses than I can out of my old pair and my brand new contacts. I love them"


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Verified Customer
Rating 10/10
5/5
2016-04-26

GREAT!!

"VERY HAPPY WILL NOT HESITATE TO BUY AGAIN!!"


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Verified Customer
Rating 10/10
5/5
2016-04-26

Love my new glasses!

"They are perfect! Fit just right, nice and light."


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Verified Customer
Rating 4/10
2/5
2016-04-26

Love the look, but not the nose fit

"Get lots of compliments, but have to push in the nose constantly to see most clearly, especially when reading. Sometimes have to hold nose link with finger while reading."


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Zenni Optical is a merchant member
Zenni Optical participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,609 merchant members.