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Stores > Zenni Optical
  • Zenni Optical Zenni Optical Elite Status
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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review Zenni Optical by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-07-23

Great glasses. Will purchase more.

"My husband and I love our glasses. He absolutely loves how comfortable his sporty pair is and I adore my sunglasses. "


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Verified Customer
Rating 8/10
4/5
2017-07-23

Verry good

"Beaucoup de choix bon prix livraison rapide"


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Verified Customer
Rating 10/10
5/5
2017-07-23

Customer service reps very helpful

"First time ordering and had several questions. Every question answered within minutes. Very good value. Will order again."


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Verified Customer
Rating 8/10
4/5
2017-07-23

I LOVE Zenni.....

"SLIGHTLY disappointed in my mirror finish, as I thought it'd be mirror not black....and no one got back to me....but I do love them, have another pair in my cart, and plan on buying another pair after that. THUSNJ YOU!"


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Verified Customer
Rating 10/10
5/5
2017-07-23

NOT too good to be true!

"I was very skeptical buying Rx glasses online. Would the virtual image be accurate? Would I actually be able to see? Would they be made cheaply?
The virtual image is spot on. My glasses fit exactly the way they looked in the picture. The prescription is perfect and the quality is great. I ordered 3 more pairs after my initial order including a pair of sunglasses! All 4 pairs for a total of $65. I spent $375 for one pair of Rx sunglasses at the Dr. Glasses were in hand 7 days after I placed my order. I have recommended Zenni to everyone I know. I will never purchase Rx glasses from the Dr again!
"


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Verified Customer
Rating 10/10
5/5
2017-07-23

Wonderful experiences!!!

"I heard about Zenni from a friend who recommended that I give Zenni a try because I needed new glasses really bad. Once on the site, it was fairly easy to maneuver and the selections were bountiful. Will be shopping there from now on. Oh! I save a ton of "


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Verified Customer
Rating 6/10
3/5
2017-07-23

Not quite

"Everything was great except that when I had to call to change my order, I was on hold for over half an hour and then it took less that two minutes to make the change. "


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Verified Customer
Rating 2/10
1/5
2017-07-23

Not one is correct

"3 pairs of glasses with the correct rx entered...not one correct or wearable."


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Verified Customer
Rating 2/10
1/5
2017-07-23

Horrible customer service

"Paid for expedited shipping... took almost three weeks. Sunglasses poor, prescription not accurate. Customer Service is so bad it's not worth the aggravation. They just repeat same phrase over and over."


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Verified Customer
Rating 10/10
5/5
2017-07-23

First time Zenni customer.

"Excellent, very happy. I was a little apprehensive because I needed bifocals but they are perfect! My go to for glasses now."


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Verified Customer
Rating 8/10
4/5
2017-07-23

Good.

"Ok the bi focal a little high but ok "


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Verified Customer
Rating 2/10
1/5
2017-07-23

cockie cutter did not fit me

"ordered bifocals, they only have one setup, the reading part was way too high. Even after the glasses were adjusted down as low as possible I saw the reading part when I wanted to look afar.

No customization possible. No way to move the reading part down 3 mm for me. Their problem became my problem when I was only offered 50% refund
"


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Verified Customer
Rating 10/10
5/5
2017-07-23

Parfait

"Toujours satisfaite de mes commandes recu rapidement et toujours comme desirer "


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Verified Customer
Rating 10/10
5/5
2017-07-23

Great sunglasses

"Better than expected..prescription was spot on!! Will be back."


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Verified Customer
Rating 8/10
4/5
2017-07-23

Very good

"I like my frame. And the price was very reasonable. "


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